Polite employees did great service on my brakes for good price. I will definitely use them for…read morefuture work!

We called this shop this morning because our minivan was making a noise coming from the left front…read morewheel. The response was "bring it over." The work was done in just a couple of hours. The folks were friendly and communication was terrific! The price we were charged was actually much lower than it should have been. They have not seen the last of us!

Incredibly rude front desk person (x 2), one year later…read more I stepped in to ask for a quote on an older van. I had researched rebuild costs, shipped with strong warranties. Around 2,400.$ from 3 national remanufacturers with a good reputation. And it is generally agreed in US user groups for this model install costs are between $800-1200. There was a man casually seated while another, standing, was engaged in friendly banter that lasted some minutes. From my seat when the service man was alone and the asked how he could help me, I explained I needed a rebuild trans quote, labor and materials, and the cite the year, make and model of the vehicle along with the specific trans model #. After some minutes at his PC monitor, his head rises from his monitor gaze, he looks at me, and says "$7200". Knowing that 2,400. is the base fee I wonder how, what is less than a days labor, can create an added sum of $4,800. Understanding there are a few variables, such as different supplier, core charges..but little else..I am utterly surprised. I then reply cooly that the rebuilt trans generally (shipped) is around $2,400. He then says "So you can replace the transmission" without pause, and with full confidence in his voice and words. I reply calmly "Thank-you", then walk to the shop actually in front on DP Road, where i have had prior small repairs done. matter-of-fact owner. I then reexplain my needs, providing the same detailed information as before. The owner says he will text me a quote, which I receive within 15 minutes. Detailed materials, labor, total cost and warranty. $5,800. Please do not forget the other shops in town who are competitive and care if they offend or alienate possible customers, without provocation. These guys are hustlers and swindlers. Napa, RPM, Immaculate Auto, Hermans, LA Auto, Expert Auto Solutions, Preventech - try them if in need..spend your money where you wont be thieved and overcharged, while contemptuous of your being. *Note. Ran into a friend after writing this, and shared my experience. He had been overcharged, and upsold on uneccesary services there he said, and would never return. And he has lived here for decades. And after speaking with another shop, in business 40 years, he conspicuously omitted Auto Doc for any projects.

Good guys that helped me out of a jam! Didn't know anyone in town and had a huge piece of metal in…read morea tire, late on the Friday before Memorial Day. AutoDoc took care of me and made sure it was fixed properly. Timing was bad for a flat, and they pulled it out and made it a win. Thank you!

Had my mercedes aligned all four wheels. Car is pulling to the left, they serviced it in 30 minutes…read moreso not sure if they cut corners or just didnt know what they were doing or just did a bad job. Not sure if I will be back. I have my truck scheduled next week for an alignment. Probably will cancel that and go somewhere else.

One of the best customer service experiences I've ever had…read more 1. Harold (owner) inspected my vehicle (5 minutes before closing time) on a Friday. 2. Assisted me with accommodations for my Travel trailer RV, which I could no longer tow. 3 Fixed my Jeep's driveshaft in 1/2 day at a more than fair rate. Family operated. Worth the drive from other towns! I highly recommend!

I brought my car in for two basic services: an oil change and a battery replacement. I provided the…read morereplacement battery myself and even emptied the trunk and removed the spare tire in advance so the job would be as straightforward as possible. They charged me over $400. To be clear, this charge was overwhelmingly for labor, since I supplied the battery. I understand labor rates are high in this area, and I did not negotiate pricing beforehand. But $400+ for an oil change and a battery swap crosses the line into being taken advantage of. What makes this worse is that the job wasn't even completed properly. They did not reset the engine service light and did not reinstall the plastic covers over the exposed battery terminals. So not only was the price extreme, basic finishing steps were skipped. This felt less like "expensive service" and more like gouging paired with sloppy follow-through. I would not return.

While traveling through the area my Jeep ABS, skid, and ESP lights came on. I had the code checked…read moreby another mechanic who read the code; left rear wheel sensor. I ordered the part and tried replacing it myself but the old sensor would not pull out. I called the shop and they were able to squeeze me in despite having a full workload. Within 30 minutes they had the tire and brake calipers off and exposed that the sensor had melted (which is why I couldn't pull it out). Wonderful service and friendly.

These guys are the best! The most honest and high integrity mechanics I've had the pleasure to work…read morewith. They arent going to do anything they dont have to. I've been worked with them for over a year on a few minor issues but have been on the move a lot this last year and had to go to some other shops. I've been to 3 different places with an alignment issue that no one could correctly identify but was back in the area and grateful these guys could figured it all out. Thank you!

We had a car with a frozen differential in Los Alamos and needed to put it on a flatbed trailer…read more AAA couldn't help us because the didn't have a lift two truck, so they referred us to a couple of other companies, that also couldn't help us, but one of them gave us Mino & Greg's Automotive's names, but didn't know the number. When I called them, they were willing to help and called a driver, Louise, who came up, sized up the situation, and used the lifting the back of his flatbed to left the rear of the 67 Mustang and then backed it up onto the flatbed and centered it perfectly. He was a real pro and really saved our bacon. I strongly recommend these folks. They will help you even when everyone else turns you down.

My catalytic converter was stolen from my parents driveway in Pueblo earlier this year. The muffler…read moreshop that replaced in Pueblo it did a horrible job (ripping off my elderly father ) and it failed after a few months. I ended up taking it here. They had to replace the replacement, but Clint, who did the work, did a super job and it's been one running great ever since.

Everyone recommended that I take my car to Knechts, and I must say that the job was decent quality…read more However, I will not be giving Knecht Automotive my business moving forward. Clint was impatient and rude when answering my questions over the phone, and I hung up feeling like I had wasted his time. It was awful. Perhaps he was just having a bad day, but that certainly does not justify how he treated me. If anyone has recommendations for a different shop that provides quality automotive work AND respectful customer service, I would appreciate it.

Great service! Highly recommend! Highly trained mechanics!…read moreNo going back two or three times with this business, you know when you drive off that you and your passengers will be safe. Their customer service is outstanding, owners are kind and understanding.

I went here for a series of three repairs to fix components in the cooling system because my 2009…read moretoyota corolla overheated. They kept missing problems and when I found that my coolant was leaking they looked at it for 5 seconds and said matter of factly that it was the radiator. So they replaced that for $500 and that ended up being a complete misdiagnosis because it was a head gasket the whole time. Due to their mistakes I had to drive a completely broken car from Los Alamos to New York. I had to fill up the radiator with coolant every two hours so it didn't overheat and constantly worrying that I wouldn't make it back. It was a nightmare and the car costs more to fix now than it's worth.

Bought a full set with road hazard...hit someting in Abq and tire bulged on side. Had to buy new…read moretire elsewhere to drive the 100 miles home, as my spare was small donut. Was $100. Got hone went to Garcias to match new tire to mt set...they did NOT honor the roadside insurance and charged me $100 more! They took the tire i bought in Abq and said the would sell it! The never sold it and told me they could not find it! No compensation!! Each long waiting visit for fixing flats resulted in my Toyota wheel emblems dissapearing...they couldnt find those either...I will NECER go back after many years as a customer...

Quick service with quality work. It has been a pleasure to support this local business for the last…read more41 years.