Had my boat on consignment with Pat for three months, he told me in order to sell hit he would need to invest some time, and money to fix a few things to have boat ready to sell, I said ok that's fine no worries. So summer comes around, boat still hasn't sold. So my partner on the boat and I decided we wanted to pick the boat up and keep it. Pat seemed aggravated by this and told me he had all these customers in different states interested, but no commitment from anyone. I asked what it would take to pay him for everything and get the boat back. ($1,420.00) I paid that with no problem because I trusted him. Well I get home and the three speakers he installed for 375$ weren't even wired in and were 45$ speakers on amazon. I called Pat and told him the issue, which he thought he would resolve with cussing and yelling as well as hanging up on me three times. I decided to let this shady gentlemen keep the money and I'm moving on to avoid confrontation. Pat is a complete SCAMMER In my bill it clearly states the 300$ I paid for the storage fees. So there was nothing free about it . AND I told you everything about the boat and asked if you wanted to get in it and look it over with me in which you said no, it looks good from down here. I had no problem paying for repairs until I was ripped off. So I don't know where you get FREE And I never didn't want you to fix anything , I paid you 400$ to replace a vinyl strip... On top of that I cut my price 5 thousand dollars and you couldn't sell it. So don't say I was using you as a free storage facility . read more

RPM Sports - Boat Repair Near Me - Mcqueeney, Texas

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My husband and I just bought a 2011 Four Winns from Pat at RPM. Boat was in great shape and decently priced. Pat has a huge passion for his company and makes you feel as if you're family. He took us out for a run and answered any of our questions. I highly recommend anyone purchasing from this company. read more

RPM Sports - Boat Repair Near Me - Mcqueeney, Texas

Would validate everything on the boat before purchasing, good to take it for an inspection at a shop that can actually validate the hours. Don't take their word on telling you all the issues with the boat, was told it was thoroughly inspected and then found a bunch of obvious issues that I didn't see in the video walk through. Biggest issue I had was the advertised hours and the installed hour meter were not even close to what the actual boat hours were. Laura was a pleasure to deal with. read more

Pat and Laura are extremely friendly and make the boat buying experience very easy. This was our first ever boat purchase and we are very happy that we were able to purchase it at RPM Sports. They have a very clean facility and take great care and pride in their boats and have remarkable customer service. They make you feel right at home. Would highly recommend to anyone looking to purchase a boat. read more

Pat and Ashley at ROM are extremely helpful! We didn't feel any pressure to purchase the boat. Which we found the one we loved anyway! Couldn't have been happier with these people! read more

I did let you know I was on the way. Here is the email we sent to one another and you said the boat was ready for viewing.

I went to look at the boats and the people who worked here were so friendly and helpful. The boats were beautiful and the location was accessible to the water to test drive the boats! I learned more about boats because the owner, Pat was so knowledgable. He made everything so easy and fun, it seemed like I was young all over again! I definitely would come back and if I ever needed to sell my boat this is the place that does the most for people who are selling their boats. Others charge commission fees that are outrageous. Overall the experience was great! If you ever need to buy or sell your boat, I highly recommend this place! Thanks, Rpmsports for a great experience! read more

Just bought our 1st boat from RPM Sports. We were looking for a pre owned boat.....low hours.....that was in good shape. We found exactly that! They made the process easy and fun! They took us out in the boat prior to us finalizing the deal. And have us a 1 year warranty to boot! We left feeling confident in our purchase! We will definitely go back to RPM for our next boat when the day comes!! read more

We just bought a 2014 Scarab Jetboat from m Pat and team. They were very helpful and provided great service!

Bought a boat last weekend and they were all very accommodating. The owner was great, talked with us and entertained us. We got to drive the boat on the water before we even talked about buying. They even threw in some free life jackets, ropes, anchor, water skis, and wakeboard! This place is top notch. All their boat are top notch as well! read more

The BEST buying experience we have ever had. They were patient and made everything so easy. Every single person that works here made us feel like family and made this boat buying experience amazing. Highly recommend. read more

I was selling my boat last summer because me and my wife needed a bigger boat for the kids. We decided to put our boat on Craigslist a friend said it would be useful. Well I beg to differ although it ended well. I was flooded with phone calls, email scammers, empty promises. I finally received a call from RPM Sports and they offered us a simple deal. They would sell the boat for us and all we had to provide was a small listing fee!! almost too good to be true. They not only had our boat sold in 3 months we rode out of there with another boat of our choice. Pat and his employees treated us like family and served us with respect and kindness. Thank you read more

So, since Pat felt the need to respond to my review by lying and twisting the truth, I unfortunately am inclined to respond. This isn't personal for me, but rather just my sharing my experience with this company with others, so they can make up their own minds whether to do business with him and his company, or not. So let's stick to the facts. Here goes... Pat states in his reply that I asked him to type out full specifications on each boat. This is a lie. I gave Pat very clear parameters of what I was looking for (Quote...Bowrider, 19-21', $10-15k) and only asked 2 things of him...to send me links and prices to any boats he has that meet that criteria (I never asked him to type out any FULL specifications, as he states). I also told him that once he sent me this basic info and I evaluated my options, we could arrange to meet in person. Simple enough, yes? The response I received from Pat was that he doesn't do business that way and if I want info, I had to call him as his time was too valuable. He also stated that what customers think and what is smart are often 2 different things (hummm, really?). Pat then went on to tell me in great detail (just as he did in his response to me and others who posted reviews) how knowledgeable he is, how long he's been in business, how he has won awards and how no one knows boats better than him. It seems that both with me and others, Pat's M.O. is to provide poor customer service and then belittle his customers by promoting himself as all knowing. Most businesses understand that listening to their customers and working with them in a way that is right for them, would be smart business. But Pat "doesn't do business that way". Pat goes on to criticize customer's rights to post reviews of their experiences with him and his company (I wonder if he would be so critical if the reviews were all positive?). He even sent me an email when he discovered my review telling me that I was "crying on Yelp and who knows who else's shoulders I have been crying on" (really?). Yes Pat...we do live in an age of technology and information and having such forums to share with others both our positive and negative experiences with businesses is invaluable to many, as they also make decisions where to take their business and spend their money. Perhaps if your customer service and attitude were better, this would be a valuable asset for you and people wouldn't have negative experiences to post. Lastly, Pat tries to disparage me by calling me a "so-called serious buyer", because I had the audacity to ask him for some reasonable information and customer service, which he was "unwilling" to provide. The fact of the matter is that when I initially contacted Pat, I contacted 3 others and everyone but Pat was happy to provide the basic information I requested about their boats. In fact, the weekend following my interaction with Pat, I purchased another 21' boat from someone else...$14,500 cash and every aspect of the communications and transactions went smoothly (positive review to come). Pat may be knowledgeable about boats, but he is obviously clueless about customer service, going above and beyond, listening to his customers, meeting their needs, accepting criticism or telling the truth. Some customers may like being told that they don't know what they want and if they think they do, it's probably not smart. Some customers may like being disparaged and called a "so-called serious buyer". Some customers may like being treated like they aren't very smart, but that all knowing Pat is the expert of all experts. Some customers may like such treatment, but not me. Based on what I have experienced thus far and seeing how Pat seems to be driven by emotion and unable to get out of his own way...he may even feel the need to respond to this posting. To that I say this...I assure anyone reading this review that everything I have said is factual. In fact, if anyone cares to contact me directly, I would be happy to copy and paste my email exchange with Pat word for word, so there is no confusion and you can see for yourself who is truthful and who is less than so. read more

Pat Moore may have been in and out of the boat business for 50ish years but it has taught him nothing about customer service or respect. When speaking with Pat he acts like he is to good to talk to his customers who aren't buying a boat and just wanting some info on boats in general. When asking him questions he spoke to me as if I was an uneducated 4 year old. I may not know a lot about boats but there is no reason to talk to someone like this! Pat also acts like HIS time is too valuable to try and communicate any other way then in person, and even in person if feels like he is just trying to get his customers out of his hair. I felt belittled and bulled when speaking with him. I wouldn't go and talk to Pat or Ashley at RPM about anything not even the weather he ( Pat ) probably knows more about that to and would make me feel stupid all over again. Customers are the driving force for your business and if you don't have a good re-pore with your customers then you don't have a driving force to keep the business running, I don't understand how someone who has been in and out of the business for 50 years doesn't understand how to relate to his potential customers. As for the rebuttal I am sure you are planning or one of your catty remarks about being nice or not a "scammer" I WAS a real buyer until speaking with you, in fact now I AM a real owner from a real experienced boat dealer out of Austin. read more