Amazing service. Every single person I talked to (including the mechanic) was incredibly nice. I…read morewas worried about being taken advantage of but could truly never see a business like this doing that to anyone.

Pour attitude right out the gate rudely told me to take my own tire out of the back of my truck…read morewanted to sell me two tires for $120 for tires that the ones I had on it. I kindly the and they got wondering why I did not want the tires. I kindly said I did not want them plain and simple. They started getting an attitude with me again, do not recommend this place at all.

I visited Heyward Allen today for the first time. I was greeted by the very kind receptionist…read moreholding the door open for me when I arrived. She immediately started looking for a sales agent for me and apologized it was taking longer than expected. All the agents were working with customers. The wait was worth it. As soon as available Luke came to introduce himself and asked how he could help. I told him I was there to look at 2 trucks listed on the website. He went to get the keys to them but one still wasn't quite ready for the lot. He showed us the available Colorado and let me drive it. He was very friendly, easy to talk to, and most importantly he was not pushing us to buy the truck!! After going to many other dealerships and dealing with pushy sales people I was very appreciative he didn't try to push me to buy the truck or try to upsell me to something I couldn't afford. Needless to say he won my business and I'm a proud owner of a new, used 2020 Chevy Colorado! I'm also impressed with the gentleman, Sean who helped us with the Financial aspect of the sale. We told him what we had for a down payment and about how much we needed the monthly payments to be. He made it happen with no back and forth negotiation which was very pleasant. Thank you Luke and Sean!!

Dont waste your time. Their parts team forgets to order parts and never knows when parts will…read morearrive.

Took my car to their Mitchell Bridge location after being hit on 85 by a tractor trailer and was…read morecompletely satisfied with the results. Quality repairs, fair pricing, constant communication and updates and my car looks just like it did when I drove it off the lot. Everyone there was friendly and helpful. They did a great job and had me back in my car quick! Would recommend to anyone looking for a quality and reliable body shop. They deserve more than 5 stars!​​

Fender repair was as expected; great work and time it took to get car back was worth the wait. I…read morehad a rental the entire time so that made a month wait not too terrible. I was not pleased that I had to buy new battery less than a week i get it back after being told it was charged constantly; and I had a problem with the after market parts causing it to breakdown AGAIN after getting it in less than two months leaving me stranded over 2 hours from home thinking i had quality parts specifically for the "ultimate driving experience" but ....NOT. Extremely frustrating and scary to think your property and your life is taken for granted over a few hundred bucks! Really could have been a life altering experience had I not decided to get in busy interstate traffic but stopped at a store first! Loyalty and integrity counts! A person word was once all that was needed especially when they are paid to do certified/"specialty" work and think it's ok to put your life in danger for a quick paycheck. Wouldn't get another opportunity; even though He did ask. Period. Totally. Never again.

I had the bumper replaced on my Altima. They were super friendly, the price seemed fair and I had…read moremy car back in two days. Last time I had my car worked on, it took a month to get back. Would recommend!!

They installed runningboards on our Jeep. Did it in short order and at a reasonable price. Thank…read moreyou.

I had an amazing experience at EZ Auto Spa in Athens! Ethan was so helpful, professional, and…read morequick. From the moment I arrived, I was impressed by how clean, efficient, and organized everything was. What really stood out to me was how honest and transparent he was. You can genuinely tell they care about their customers and take pride in their work. I will definitely keep coming back here and will be recommending EZ Auto Spa to everyone I know. Thank you so much Ethan and the whole team, for such a great experience!

When you discover car shops that do quality, reliable work for fair prices, they earn your loyalty…read more Ethan and EZ Auto Spa have more than earned that spot for me in Athens. We were lucky enough to discover them after an unfortunate smash-n-grab on my car, and each time, Ethan and the rest of the staff have been amazing. They are committed to doing quality work. Any time I have an issue that their shop could work on, I go to them first. They did decal repair for us and they put in extra time to find a really supplier that wouldn't gouge us. Dodge wanted like 4x the price. After the install, the even threw in some extra work for free on the paint around the decals, which looks amazing. At some point I'll have them do the rest of the car so it all gleams. Ethan even stayed after 5 on Friday, pro-bono, one time to check my friend's tires. How many auto shops do you know that would do that! I tried to tip him for it but he insisted it was just how they do business. A+ service shop. My only advice would be, they can get busy, so you may have to follow up a couple times to get a slot. It's worth it!!

Fast friendly service at a great value. We have used several auto repair shops in Athens and…read morealways felt like we were either over charged or received subpar work, but not at Hawthorne's. Go see Randy, I promise you won't be disappointed.

I had a really positive experience with Hawthorne Automotive. They were super polite and kind,…read morewhich I really appreciated as I'm not too car-savvy. They were able to get my car in the next day, took a look at the noise I was concerned about, and tightened a loose part they identified as the likely cause. They didn't even charge me anything for the quick fix. I was so appreciative of their honesty and integrity and I'll definitely be coming back. Would highly recommend them to anyone.