Capital Roofing and Exteriors (CRE) handled repairs to my porch and fascia after a tree strike in…read moreearly December. Jesse and his crew were responsive and eager to coordinate directly with my insurance provider, which helped move the process along--but not without some concerns. To start with the positives: Jesse is communicative and aggressive about pushing the claim through insurance. Once work began, the repairs were done relatively quickly. He clearly wants to keep things moving and keep the client informed. However, the full process--from damage to completion--dragged into early April. A lot of that delay falls on the insurance company, but not all. CRE can be a bit too eager to upsell or stretch the scope of work to fit what insurance might cover, and that added some complexity and delay. More importantly, the execution left a lot to be desired. The fascia and trim work ended up dented, scuffed, and uneven in places. Nails were bent over instead of properly seated. Cosmetic flaws that shouldn't be present after a professional repair. And the biggest issue: the roofing subcontractors were extremely sloppy. They left debris scattered across my yard and nails in my driveway--one of which ended up in my tire. That kind of carelessness really undercut any goodwill. In summary: Jesse is responsive and energetic, and CRE will push your claim hard. But expect to keep a close eye on the job, especially the subs, and don't expect perfection on finish work. Solid in some areas, disappointing in others.

From the owner: Capital Roofing And Exteriors general contractor, serving Maryland and Pennsylvania. We specialize…read morein all roofing and exterior work and we pride ourselves and having an insurance restoration department dealing directly with insurance companies for storm related damage.

After searching for months to find someone that would repair our roof, we received a recommendation…read moreto contact G.H. Clark and one other company. G.H. Clark responded within 24 hours. A month later, I still haven't heard from the other company. The estimation process was relatively painless, and the estimate was received about a week after the site visit. I was told it could be up to 6 weeks before I heard from the scheduler, due to their current workload. However, I was contacted on a Friday about 2 weeks later and was told that Monday had opened up for them and that a truck with the materials was already on its way to my property. Since they didn't need anyone home when the work was performed, I agreed. When I got home from work on Monday, the job was done. There was still some debris in the yard, but they did a really good job of cleaning up. I haven't found a single nail on the ground, yet. There were 30 MPH wind gusts the day of the job, so I'm surprised there wasn't more trash scattered around my 7 acres. (I'm also surprised I didn't find roofers scattered around my place!) I hope to work with them again in the future!

I called GH Clark to come by my house to check for possible roof leaks…read more They sent the big man out and he assured me that the roof was okay and that it may be a humidty type issue. At least I felt much better coming from an expert. Once several years back they explained a roofing issue that caused problems and fixed it. This company does the best work around.

The biggest mistake I've made as a homeowner was getting involved with Park Place. I entered into a…read morecontact for a new metal roof in early June. The materials arrived later than I expected and the "work" took place around the 8th of September. I notified them of several issues on the 12th. Besides the materials left in my driveway and my daughter's things on my deck destroyed there were nails and screws left everywhere. This upset me greatly seeing as I had just spent a couple grand on tires for both my vehicles. Also there were missing screws, scratched panels and a questionable vent boot install. When I notified them of my concerns, no apology was offered only excuses. At that point I was ready to move on and have someone else complete the work but because a friend recommended them, I agreed to give them a second chance. Upon agreeing to that second chance I was offered snow guards for the hassle, I accepted. Around November 9 the "fix" happened and since I work long days, it took a few to see the catastrophe in the daylight. I honestly can't believe they thought it would go unnoticed. A creased panel was removed but put back. The boot was relocated to a ridge (which Mr. Randall's emails stated they don't do) and again there was an open hole in my metal. Both times they did get out and caulk the open holes they left but both times it had rained before they got out. How much water got in? The vent boot that was moved was not secured to the roof and the "free" snow guards for my hassle weren't completed. I notified them again of their shortcomings. This time I did get an apology but wrapped in more excuses and finger pointing. But, I agreed to one more chance and that brings us to Dec 16. Mr. Randall would like a third chance on the 18th, 2 days notice. I have company coming but agree because I will be home and I want to see under the panel that possibly had water get through. He responds with a little more attitude than I'm willing to accept this late in the game. I swore in my response which led to a lecture email from Mr. Randall on respect. A phone call happened in which I was informed by Chris that I need to act like an adult, we are in this position because I don't read emails and more excuses saying every job has a punch out. Ok, I'll accept my faults but how did any of my responses prevent Park Place from doing the job correctly either of the first two attempts? If a punch out is expected by management when Park Place does work, when was someone going to do a quality control visit? I keep hearing that punch outs are expected but my house is a small and simple split. Not a lot to go wrong but they made sure everything that could, did. I hope everyone that reads this takes these things into consideration before choosing Park Place. There are more reliable contractors out there.

Recently had our roof replaced by Park Place. The quote was very competitive with other local…read morecontractors. Our salesperson was informative and thorough. The materials and crew showed up on the expected day and time as promised. The installation was completed in a day and cleanup was great. Would definitely recommend.

We called Superior because the wife went in the walk-in closet and the floor was wet while cleaning…read moreit water dripped on the head. So we had a leak in the roof the next morning we started calling roofers and Superior was the first to answer the phone. Bill came over and looked at the roof and told us we needed a new roof, we told home to give us a price and we would send it to the insurance. I contacted the insurance company they sent a guy out he went up on the roof and did his thing said he would write up his report and get back to us. Later that afternoon we received a call and insurance was paying for the roof there was lots of wind damage. We called bill and he came over we signed a contract, it was over a week before he started he called said a crew would be here in the am to put the new roof on. The next morning they were here at 0730 placed tarps around the whole house then tore all the old shingles and paper off replaced with new synthetic underlayment and Lifetime shingle. At 1830 they were finished with the roof they came back the next morning to clean up. Hopefully they got most all the nails out of the yard. They did have to take the dish off the roof after taking the single off and then a few minutes after they put it they replaced it I had the same signal I thought I was going to have to have the dish people come and realign it but all was good. Give bill a call see what he can do for you.

A few of our shingles blew off during the Nor'easter so I searched for a roofer near North Beach…read moreand called Superior Roofing. Bill called me back promptly and went out of his way to get our repair done quickly. He was very friendly and accommodating during the whole process. We will be sure to recommend him to our neighbors and hope to call him soon to help with some other projects!

I had EPS do a project recently and they did an outstanding job! I couldn't be more pleased with…read morethe professionalism of Tom and his team as well as the end result of the project. I also like to understand the specifics of the work that is being done. Tom was very gracious and patient when answering all of my questions with detailed explanations throughout the entire process. If you are ever in need of the types of contracting services that EPS provides, I highly recommend them as they are now my go to when I have a future project in their line of work.

From the owner: Elite Project Services specializing in residential roofing,commercial roofing,TPO,standing…read moreseam,roof installation,roof replacements, siding installation,

Mike Brown is friendly and no-nonsense. He listens to you, quickly checks your roof and gutters,…read moregives practical suggestions and alternatives, and has very reasonable prices. Everyone on his crew is polite. They do good work and clean up nicely. Mike is the best roofer we've dealt with in 30 years.

From the owner: Looking for a trusted local roofer? Look no further. Michael E Brown Custom Roofing & Guttering…read moreprovides residential roofing services to homeowners in the Gaithersburg, MD area. Whether you need a leaky roof repaired or an outdated roof replaced, we can do the job. You can trust our experienced crew to handle all your roofing needs. Michael E Brown Custom Roofing & Guttering takes on roof and gutter installation projects in Gaithersburg, MD and surrounding areas. You should make us your go-to roofing company because: 1. We're family- and veteran-owned 2. We have over 30 years of experience 3. We serve residential customers in the Baltimore and DC Metro areas 4. We use only high-quality roofing and guttering materials 5. We offer free estimates.