Kyle is wonderful. He has great ideas to create the perfect ring. He was so helpful with my wedding…read morering. I look forward to doing more business with him.

I was impressed with the quick response and upfront quotes for my jewelry repairs, which I…read more appreciate.

I webt in for a bracelet adjustment on a new Movado and the staff was so friendly and professional…read morethat I purchased a Seiko watch while waiting. Went back today for another band adjustment and Barrett helped me look at a beautiful citizen watch. Great watch experts that make you feel at home. Best experience ever at a jewelry store.

Excellent place to replace your watch battery. Their prices did increase slightly. However, their…read moreservices are excellent as always. Drove in from Pearland to run some errands. Another person recommended me to stop by. I am so happy. My citizen watch stopped even after new battery installation. They fixed it!

Marla found some special earrings for my grand daughter. They were just what we were looking for…read more In addition she arranged for the posts to be longer to allow for some extra room. The earrings are perfect and my grand daughter loves them. Thank you so much!

Absolutely love this establishment! Marla helped me design the perfect engagement ring and wedding…read moreband for my wife. Marla also helped design several other pieces that my wife loves! If you need any form of jewelry, I highly recommend visiting Marla's Gem Creations! Everyone there has a high level of customer service, and they care about their customers.

Cash only and high price point on basic services. Need to have tap pay or Zelle option.read more

I don't normally do reviews, but, I feel I need to. I gave them two windup watches (1960ish) for…read morerepair. They told me they needed to get parts that aren't generic parts and I was good with that. They called me when they said they were ready. After returning the watches something like 4 trips for each one they are still not keeping accurate time. I had to just wait and come by when I thought they may have been done with the watches because they would not call me when they were ready. I went there thinking an old watch repair place could fix an old watch. Apparently, they cannot. After spending a few hundred dollars there I am looking for another repair shop for both watches. Very disappointing.

Charged $335 to resize 2 rings. They were gold and needed to be sized down, so they also collected…read morethe left over gold. Would NEVER recommend!!

This is a wonderful jewel for anyone looking for a legitimate, reasonable jeweler. Not only do they…read morefix broken jewelry, but they sell some beautiful pieces. The woman I spoke with, was very knowledgeable and professional, and knew a lot about different stones.

Very professional people. I had a custom ring made in two weeks. They kept me updated throughout…read morethe whole process. I recommend this jeweler to anyone that needs high quality jewelry at a reasonable price!

I left a very nice watch for a battery replacement for over a week. No one called to let me know…read morethe status. I had to call twice. They were very non chalant about it not being ready. I decided to just go get it and discovered they had sent it off premises and couldn't get to it until after the weekend. I picked it up the following week (* still not fixed). Poor communication from all involved with lots of excuses. I can't say how disappointing this experience was. I took it to Shaw jewelry that same day and had my new watch battery in 15 minutes. I won't return to Reiners.

I previously reviewed and praised this business for being a locally-owned jeweler who took their…read morecustomers' needs seriously. I knew the prices were high, but enjoyed getting to know the family who run this shop. Unfortunately, they have hired others to help with repairs and don't communicate fully to the customers the effective outcome. I brought a beautiful Our Lady of Guadalupe pendant in to re-affix the lady to the backing. The soldering done removed the gold accents. When I returned thinking I was given a different piece by mistake, I was told matter-of-factly that is what happens. My daughter was very disappointed since this is a special item to her! I was not given any apology nor any offer to correct the problem. Thankfully, she found another online and purchased her own replacement. The owner's wife told me that if she could find it for the price she should buy it! No thought about our great disappointment and stress this caused even though we found a remedy without Almaza's help. No refund for damaged item.

Genuine high quality. Real craftsmanship. Beautiful work. My recent visit was for a piece that…read moresuffered metal fatigue, the repair could not have been easy, and I am delighted with the result. They have many beautiful pieces designed and made in house. The next time I have a custom design in mind I will come straight here.

The man working is super nice and does a great job. I came it close to closing but he fixed my…read morewatch band for me on the spot and for only 24$. It was super speedy and looks wonderful. I will definitely come back again

Overpriced & bad quality! Had an item repaired that broke right after I left the repair store…read more They charged me $60 for a clasp replacement which was almost what I paid for the bracelet itself. The clasp broke a week after they fixed it. They would not honor the warranty on the clasp and tried to charge me to replace it again! Why would I continue to purchase items that break and they will not honor a warranty! Do not recommend getting your jewelry repaired here, go somewhere that guarantees their work and honors a warranty. This place has very poor customer service.