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    Wheeler Watch Clinic

    4.3 (51 reviews)
    Closed • Closed

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    Response time

    2 hours

    Response rate

    100%

    Services - Wheeler Watch Clinic

    Jewelry cleaning

    Jewelry redesign

    Jewelry repair

    Wheeler Watch Clinic Photos

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    Recommended Reviews - Wheeler Watch Clinic

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Reviews With Photos

    Seiko 7T32 6F70
    Julian M.

    I went in for new batteries in two watches and to remove links on 2 watches. They saw me browsing while I thought they were busy with a customer and asked if they could help. I told them my needs, and they took care of my requests in 20 minutes tops. While I waited, I was listening to some awesome music and browsing around the shop. They had a great deal on a beautiful vintage watch, and I just had to have it. The shop is family owned and seems like honest people. I'm going back tomorrow to browse a little more and definitely do some more business.

    Store front parallel to Main Street
    Patricia M.

    Wonderful family owned business that has been in establishment for 62 years! Love the no frills, rustic feel of the establishment and Mary, daughter of original owners, is such a delight to be around. Quick and welcoming service at reasonable prices. They also have a great selection of resale jewelry. During one of my last visits, I got a rare find of a gold necklace with a beautiful lapis and diamond butterfly pendant. My last visit cost me $10 + tax for a quality watch battery. I'm a repeat customer and will continue to be one.

    Brand new expensive Rado, suffered scratches

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    6 days ago

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    5 months ago

    Cash only and high price point on basic services. Need to have tap pay or Zelle option.

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    1 year ago

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    John G.

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    3 years ago

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    5 years ago

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    3 years ago

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    John G.

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    3 years ago

    Purchased Ray Bans and had watch adjusted for all under $60. I am a repeat customer and recommend Wheeler Watch Clinic. Bonus great parking.

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    7 years ago

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    8 years ago

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    5 years ago

    Perfectly professional, courteous, and fast. Just note they are cash only. No debit/credit card transactions.

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    5 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    9 years ago

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    11 years ago

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    6 years ago

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    8 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    John G.

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    8 years ago

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    John G.

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    8 years ago

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    8 years ago

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    9 years ago

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    9 years ago

    Fast and affordable. The watch maker/ repair is a lost art. Honest prices so I will be back. They fixed 3 watches for $32.

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    10 years ago

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    6 years ago

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    7 years ago

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    10 years ago

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    11 years ago

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    10 years ago

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    11 years ago

    Dropped in for a quick watch repair, which they had done by the next day. Staff is friendly, professional and does great work!

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    8 years ago

    Fast, excellent service at great prices! Family owned business for more than 60 years.

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    10 years ago

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    Page 1 of 2

    Ask the Community - Wheeler Watch Clinic

    Review Highlights - Wheeler Watch Clinic

    “Everyone was very friendly and they replaced the battery within a few minutes while I waited!”

    Mentioned in 5 reviews

    Read more highlights

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    The Little Watch Shop - Watches needed new batteries all done within 10 minutes!

    The Little Watch Shop

    (242 reviews)

    $$

    Montrose

    Very nice and knowledgeable watch shop! The staff was very helpful and I was able to resize my…read morewatch bracelet for a good price!

    This is a tough review for me to write, and honestly I went back and forth between three and four…read morestars. I recently brought Little Watch Shop a Rolex that needed repair. The crown had fallen off, and there were some additional issues that needed to be addressed. The total repair was around $800. This particular watch is important to me. I bought a new watch when each of my children was born, and this is one of those watches. I purchased it new, still have all the documentation, and have owned it for years. So it has considerably more sentimental value to me than just being a Rolex. The shop itself was professional and communicative. They called me back, kept me informed, and the overall service experience was good. I've dealt with other watch shops that felt inconsistent or even a little sketchy, and I never got that feeling here. Where I'm disappointed is the actual outcome. They weren't able to replace everything with genuine Rolex parts, which I would have strongly preferred, and more importantly, after the repair I was told the watch is no longer water resistant to the point where I should swim with it. That's a pretty significant downside for me. After spending roughly $800 repairing a Rolex, I didn't expect to end up with a watch that I now have to remember to take off before getting into a pool. It changes how freely I can wear a watch that I've worn and enjoyed for years. In hindsight, I probably should have sent it directly to Rolex, particularly given the sentimental value. I may still get a second opinion, although I've already spent the $800. So this is a difficult one. The shop provided good service, communicated well, and I don't have anything negative to say about how I was treated. I'm just disappointed that such an expensive repair left me with a watch that has an important limitation it didn't have before. Four stars for the shop and the service, but probably closer to three stars for how I feel about the end result.

    Eklektic Jewelry Studio

    Eklektic Jewelry Studio

    (23 reviews)

    Montrose

    I can not say enough about, not just this store, but the entire experience. Not only is there…read morebeautiful jewelry you can walk in and buy, but they custom design and make your dreams come true. They custom designed my engagement and wedding rings. Starting with pictures of things I like, making 3D mock up for me to try on, and then bringing in diamonds to try in that model. They stand by their work and every time I go in they take my jewelry from me and clean it. This is also a family owned small business from right here in Houston. I have got to know the family pretty well and they are invested in customer happiness. This is the best not place I will ever buy fine jewelry. Be

    Marco made what should have been an enjoyable, exciting experience into one that was surprisingly…read morefrustrating. We made it clear from the start what we wanted (a simple gold ring with an olive green sapphire for her and a matching ring and inlaid stone for me) and our budget range. Marco consistently responded with the wrong material, suggestions outside our price range, or some other frustration. At the bottom is a link to our text history, first from my partner's number and then mine (the experience was making her stressed and she wanted me to take over). I've annotated it for easy consumption to show how we were constantly fighting an uphill battle trying to get him to listen to our needs/wants only to be ignored. We tried to remain pleasant and understanding throughout but it became harder and harder as it became obvious he wasn't interested in listening to us. So we decided to not pursue our rings with him further. We found it hard to trust something so special and important to someone who can't follow simple requirements. Or someone who kept giving us options outside of our price range, and who now wants us to trust their judgement and not give any further estimates (even if we brought in our own stones). Or someone who simply seemed disinterested in what we had to say. I confronted him with our texts, explained how we felt, and asked for at least a part of our $500 deposit back. He refused, and when I started to go over our texts to show why we felt justified in asking for our money back, he said the texts "make him look stupid". Well here are the texts for everyone to see his own words, you can make the call yourself. Other gems from our last meeting include him claiming his time is worth $450/hour (to explain keeping the whole deposit) and a "funny" anecdote where he initially estimated $2,500 to repair a ring and ended up charging $12,000 (to justify why he can't give estimates). I have our meeting recorded (single party consent state) if anyone is interested. As a small business owner myself, dealing with shifting and unknown requirements, I understand it's hard to give a price only for something unexpected to pop up, but what I don't understand is how you can treat a customer with such inattention and disregard and still feel justified in keeping any amount of money. I would be filled with shame if I treated a customer this way and then refused to empathize with their experience. Marco strikes me as someone who is excellent to work with if your visions and budget align, but he is disinterested in what you have to say or think if they don't and isn't capable of seeing things from any point of view but his own. Text messages: https://imgur.com/a/JYF3Fm5 Edit: per the owner's response, they tried working with us within our budget; given that the budget was clearly stated at $4k and the the suggested gems themselves were near or more than that, it's pretty obvious Marco either cannot read or was planning on doing the gold ring + labor for free.

    Wheeler Watch Clinic - jewelryrepair - Updated September 2026

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