Very nice and knowledgeable watch shop! The staff was very helpful and I was able to resize my…read morewatch bracelet for a good price!

This is a tough review for me to write, and honestly I went back and forth between three and four…read morestars. I recently brought Little Watch Shop a Rolex that needed repair. The crown had fallen off, and there were some additional issues that needed to be addressed. The total repair was around $800. This particular watch is important to me. I bought a new watch when each of my children was born, and this is one of those watches. I purchased it new, still have all the documentation, and have owned it for years. So it has considerably more sentimental value to me than just being a Rolex. The shop itself was professional and communicative. They called me back, kept me informed, and the overall service experience was good. I've dealt with other watch shops that felt inconsistent or even a little sketchy, and I never got that feeling here. Where I'm disappointed is the actual outcome. They weren't able to replace everything with genuine Rolex parts, which I would have strongly preferred, and more importantly, after the repair I was told the watch is no longer water resistant to the point where I should swim with it. That's a pretty significant downside for me. After spending roughly $800 repairing a Rolex, I didn't expect to end up with a watch that I now have to remember to take off before getting into a pool. It changes how freely I can wear a watch that I've worn and enjoyed for years. In hindsight, I probably should have sent it directly to Rolex, particularly given the sentimental value. I may still get a second opinion, although I've already spent the $800. So this is a difficult one. The shop provided good service, communicated well, and I don't have anything negative to say about how I was treated. I'm just disappointed that such an expensive repair left me with a watch that has an important limitation it didn't have before. Four stars for the shop and the service, but probably closer to three stars for how I feel about the end result.

Owner is a very competent clock repairman. I have been satisfied with my experience with Time Martread more

Took watch in for repair. Digital/Analog movement. The Movement was bad. Was told the movement…read morecould be replaced with an upgrade. Got watch back with only the analog movement running. Now No Date, No Alarms, No Stopwatch function. Was told it was explained to me during call and it was not. Upgrade to movement was all that was said. Now I have less that 1/2 a watch. Very dissatisfied.

got a watch resized and inscription on a challenge coin. Damain handled it quickly and…read moreprofessionally. Great service at a great price

Dropped off my glasses after my son stepped on them and broke off the ear piece. They were able to…read morefix my glasses in about 2 hours. They were very friendly and attentive. Only negative is they don't have a way to refit them to your face so even though the ear piece is on they're still a little crooked.

Went in to get a loose stone I purchased online evaluated. One of the owners was more than happy to…read morehelp. I would highly recommend this place to anyone.

My husband wore out his wedding band and it cracked (We didn't purchase the ring here but I saw…read morethat they did repairs). The customer service was great and friendly, and we got his ring back within a week. Unfortunately they did some unrequested modifications. The ring was a little dirty when I dropped it off but not so dirty you'd assume it was black... (it's a custom made one of a kind silver nugget ring). When I picked up the ring it was painted black in the nugget creases, they said it was "antiqued". I only asked for the band to be to be repaired and the ring wasn't "antiqued" to begin with so that was disappointing. I still want to give this store 4 stars though because they fixed the mistake quickly and I was able to pick it back up in a few days. I will be using them for future repairs but I will make sure to be clear to only fix what is asked.

I have been here several times to not only repair but sell scrap gold. Every experience for me has…read morebeen a real pleasure. The items are repaired in a timely manner and done properly. Selling scrap is easy and low pressure.

So friendly and professional! Needed watch batteries replaced. He was efficient and fair. Thank you…read moreso much! Highly recommend!

Always have been respectful and nice people the only jeweler i go to prices are good and they do…read morehigh quality work

Family owned. Very friendly and helpful. They also support…read moreShriners and Shriners Hospitals for Children. On behalf of kids served by Shriners Hospitals: Thank You! Chris "Tin Can" Cant

About a year ago I left my grandfather's gold pocket watch with Brion Neilson and was told it would…read morebe quite a long wait to get it back repaired. It appears that he has closed up his shop and no longer has the phone number in working order. I'm afraid I'm just never going to see my heirloom watch again, as he's stolen it along with who knows how many other items. His shop was jam packed full of things that had been dropped off. I am VERY sad about this...

Brion is a master!!! Fixed all kinds of time pieces, clocks and antique pocket watches. Stop by…read moreand see him. His advice is always free.

Wheeler Watch has great service, knowledgeable staff ready to help. Family owned forever…read more Thank you for all your help these many years! They have jewelry and watch repair, and a great place to look for quality pieces. Silver and gold jewelry and time pieces. Good prices and good quality.

Cash only and high price point on basic services. Need to have tap pay or Zelle option.read more

HIDDEN GEM! The customer service at this place was EXCELLENT! Super quick, attentive and…read moreaffordable! Took in a watch to have links removed and a battery replaced on my car remote; took all of 10 mins for both! Very professional! Will for sure be back!