Quick response and Great customer service and they worked with my schedule. So far no complaints.read more

We recently had the second application of the essential oil mosquito control and I couldn't be…read morehappier! Finally, my family and I can enjoy our terrace, backyard, tiki bar and garden without having to swat those nasty, pesty mosquitoes that our Miami tropical weather is known for! The twice-a-month essential oil applications-- although not cheap -- not only keep the mosquitoes away, it also smells lovely and doesn't harm our pets, butterflies, homegrown vegetable garden or fruits. I highly recommend them :)

Great job done by Henry! He squeezed me in on a short notice and did a very thorough job. Very…read moreprofessional and courteous. Highly recommend!!

Very pleased with my tenting experience. Price was right. Henry is the best. He was always…read moreavailable during the entire process for status and advice. Thank You Dave

They've tented 3 separate houses for me and have been great every time. Speed, communication,…read morepreparation and clean up have all been impeccable and at a very reasonable price too. I can't say enough good things about them.

Great service. Fast and efficient. Good value for the price. Haven't seen a bug in my jeep for 2…read moreweeks.

Jc was great explained the tenting process and everything went as he said. Really made the whole…read moreprocess smooth. Communicated throughout the whole process will definitely recommend and use again. Really hard to find a contractor who does what he says and actually follows through!

SPRAY'EM DEAD TERMITE & PEST MANAGEMENT tented our townhouse on February 5, 2024. The…read moremisinformation and conduct of this company made the experience a total nightmare. Most notably, in the information session they conducted on January 17, we were told that garages which were not attached to the houses (our is not attached) would not be tented and that non-perishable food items and medicines could be removed from the house and stored in the garage during the tenting. I had carefully packed and labeled ten boxes of food items and medicines and stored them in our garage the night before the tenting. On the morning the tenting began, I saw that fumigation warning signs had been attached to each of the garage doors. When I inquired about that, Juan, the owner of SPRAY'EM DEAD TERMITE & PEST MANAGEMENT told me that all the food had to be removed from the garage. I told him that I was staying in a hotel for the two nights of the tenting and had no place to move the food. Juan told me I was holding up their work and called me a f***ing a**hole. I lost my temper and replied with a curse. After emailing my condominium management company, I was advised that they would send some fumigation protection bags and that the food would be bagged and sealed and left in the garage. About an hour later, I was advised that the food in the garage had been safely bagged. When I returned to the house on February 7 after receiving a call that the house was cleared for occupancy, I returned to find that two of the boxes in the garage had not been bagged and that those boxes which had been bagged had been done so in a grossly careless and malicious manner. For example, a box of Equal sweetener packets was dumped in a bag without the box along with dog food which was emptied from a canister into the bag along with bottles of pills along with a bottle of peanut oil, the cap of which was not tightened. Much of the contents of the bag were coated with oil. Dog kibbles had to be picked apart from the food and medicines. A bag of sugar in a Ziplock bag was put in with the Ziplock bag unsealed and sugar spilled throughout the bag. Each of the three bags into which food had been dumped from the boxes was equally chaotic. We have lived in this townhouse since 1978 and this is our fifth time being tented for termites. Never before have we had a nightmare like this. UPDATE March 1, 2024 Today, Juan from SPRAY'EM DEAD TERMITE & PEST MANAGEMENT, through an intermediary, offered me $400 to remove this review.

Good morning everyone! Ok, if you are reading this review you are probably having a termite or…read morepest control problem right? Well so did I! Unfortunately, as I was looking in to several companies I found that many of the name brand companies like Orkin, Terminix, etc. really left a lot to be desired. Why you may ask well good question.... So for some of us that have opted to have spray foam insulation installed in our homes at some point, as it is some of the best insulation out there, it seems these companies (especially Orkin) have absolutely no interest in helping us out or even discussing any options with me. They flat out just said thanks but no thanks... Enter "The Termite Guys" and boy am I very glad I called this outfit. Let's just say they really know how to provide excellent customer service. Spoke to both Matthew and Eddie and both were knowledgeable and worked with me to treat my house for both dry wood termites and subterranean termites as well. After some discussion we coordinated getting the house treated at the same time I replaced my roof so I could treat all the new wood being installed. I can tell you that there are not many companies that are willing to do something like that but the Termite Guys are willing to work with you and do whatever it takes to get you taken care of. After treating my home, I opted for a maintenance plan where they come back periodically to inspect and retreat if necessary. One thing is for sure, here in South Florida all our homes are subject to getting termites at one point or another. When you do do you want to work with a national company that cares little to nothing about you and your home or do you want to work with a local company that cares and will work with you to put a plan together and get you taken care of. From my perspective, this company was a real pleasure to work with and I highly recommend you give them a call if you are looking to treat your home for termites. From a cost perspective they were very reasonable as well and offered me a great deal to perform a full treatment at my home. Hope this helps and wishing you a successful termite treatment project!

Don't waste your time. I used Yelp to begin getting quotes for an extermination and this company…read morewas one of the ones that replied. Javier replied promptly and I called the office to make the appointment. The appointment was for today (Friday) between 12 and 4:00 p.m. I have had quite a bit of work done on the house over the past year and I have not had anyone who needed a four hour window, but these guys do for some unknown reason. I made the appointment and gave them all the necessary information. On Thursday I turned off my phone for work and after work I go to school. I often don't turn the phone back on until the next day. On Friday I saw that they had left three voicemails confirming my appointment. First of all, a service call does not require a confirmation. I gave them my address. I had agreed upon a ridiculously large window. All they had to do was show up. Again, I have had a lot of work done and I have had close to 20 service people at my house giving me estimates. Not one of them ever confirmed the appointment. Later on I saw they had texted me, confirming my appointment from 9:00 a.m. until 1:00 p.m. That was not the time I had agreed upon. Either this was a mistake, or they had changed the time of the appointment without checking with me. Either way it looks like incompetence on their part. I waited all day and they never showed up. At 3:00 I texted Javier again and let him know that I had an appointment and asked if he knew what time they planned on getting here. He never replied. The end result is, I wasted an entire day waiting for a company that never showed. I assume it's because I did not confirm the appointment, but I did confirm it. I confirmed it when I made it. That is all the confirmation that any company needs when they have my address. It's not like I can sneak out on them. They know where I live. Instead they chose to be highly unprofessional and simply not show up. This is inexcusable and a poor way to treat a potential customer. Particularly when that customer was brought to you through Yelp. They should have realized that it would end up with a bad review.

Mateo was so good to work with. He answered all of my questions thoroughly and was patient. I…read morecalled him several times to ask questions leading up to the date my new home was being fumigated and he was always very responsive. I went in with a particular budget in mind and the job was actually less. The team did a wonderful job with the fumigation and I will definitely use them again in the future.

Rafael contacted me regarding my scheduling. He was courteous and above all punctual. The crew…read morearrived on time. They were all friendly and professional. I would recommend this company to anyone. I was satisfied with their service. I called a couple of businesses for estimates and this company offered me the best price for tenting my home.

Highly recommend these guys. I was looking for a reputable company (much like you probably are…read moreright now) and I came across Optimus. It's hard to miss all of the stellar reviews. I gave them a call and they sent someone out the next morning. Jacob came to my home dressed professionally and was very well spoken. He gave me his opinion on my ant problem and we discussed options for resolution. Once I came to a decision, he went back out to his truck and immediately started to treatment on my home. He was extremely thorough, respectful of my belongings, and mindful of my small children. We'll see what happens with the ants (haven't seen any since he left this morning) but for the company, itself, I have nothing but good things to say.

These guys are everything you want in a pest control company - prompt, efficient and professional…read more I called them based on their Yelp reviews and they responded the same day. The technicians identified the problem within a matter of minutes & set about doing the treatment in a very thorough and detailed manner. They stand behind their work and followed up each treatment with excellent communication. I wouldn't hesitate to use them again and I definitely will recommend them to friends and neighbors. Side note: they're also pretty reasonably priced compared to their competitors.

They were very responsive to my inquiries. We made an appointment for a free termite inspection. It…read morewas thorough and my technician Marc was friendly, arrived on schedule and explained our plan moving forward.

I will be recommending Royal Pest to all my friends in the area…read more I don't usually write very many reviews, but I feel like this is a business that I'm willing to spend a little time to write one. I'm so pleased with my pest service. Every time they come to spray my lawn or my interior, they are so kind and respectful. In addition if I ever have any problems, a quick call to the office is always answered by a very kind lady Marcy who is a true gem. For example, I called to mention that I saw some small pests indoors, and they were there within the week for an extra spray. Also, I am incredibly displeased with another service I bought prior to knowing royal pest, I'm sure everyone is familiar with Terminix. I already paid the initiation fee for termite control with Terminix, which was around $6000 for doing bait traps, but that is kind of where their service ended. Despite multiple calls to them, I haven't had any luck with having them come out a second time. I was thinking about switching to Royal pest for my termite control however, I already paid the initiation fee with Terminix and it doesn't really make sense to switch back over since I'm only paying a small continuation fee. But if I knew before, I would've used royal pest for everything. 5/5! 10/10 stars! Great company - Catherine Uthe

Professional, responsive and personable. They went to the house to take the measurements, texted a…read morequote and diagram plus put a folder with all the info needed in the mailbox. All was arranged by phone since I didn't have time to meet them but I felt confident. They came 2 days later and got house tented and then cleared the next day. Not only were they efficient but they also gave the best price out of the 4 companies I contacted. Really nice staff, I highly recommend.

Excellent on all counts. Great communication. Clear,…read moreinformative, flexible. They answered all my questions, turned up early, as agreed, worked fast, focused, no fuss. Danny answered all my questions, left his number.. ' Call any time if there is a question'. Next morning as if by magic the giant tent simply vanished and the house was set up for proper ventilation. I'll recommend them to all friends. Great service.

I cannot recommend Direct Pest Control enough. Jose is very honest, reliable, and attentive with…read morehis service. I contacted them about rats in my attic and he came out right away. He showed me where they were entering from and laid traps. Immediately the traps started catching the vermin and when I would call him for removal, he would be at my house within hours. I appreciate this type of service very much. After having a poor experience with another pest control company who was over charging me for every minor service provided and didn't even permanently resolve my problem, dealing with a company like Direct Pest Solutions is a big relief and I will be using them exclusively moving forward.

En el sur de Florida, es difícil encontrar una empresa con buena reputación y confianza. Sin…read moreembargo, recientemente compré una casa y contraté a este increíble equipo para nuestra inspección, y no puedo recomendarlos mejor. Todo el proceso fue impecable y profesional. Wendy fue una maravilla; me ayudó con la programación y se aseguró de que pudieran ayudarme con el plazo de entrega ajustado. Jacqueline, de facturación, fue de gran ayuda para concretar el pago en una sola llamada, sin complicaciones ni demoras. Reinaldo, el inspector, estaba sumamente bien informado, explicó todos los hallazgos con gran detalle y ejemplos, y ofreció varios planes de tratamiento posibles para elegir. Incluso repararon las grietas que se hicieron para la inspección completa. Me he convertido en un cliente fiel y sé que este equipo es realmente el mejor de la ciudad. ¡No duden en llamarlos!