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    Rub-A-Dub Car Spa

    2.4 (235 reviews)
    Closed 9:00 am - 4:00 pm

    Services - Rub-A-Dub Car Spa

    Touchless wash

    Rub-A-Dub Car Spa Photos

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    Reviews With Photos

    Parking

    i've been a member at Rub-A-Dub car wash for close to a year and visit regularly. Living in south Florida it's common to deal with bird and lizard droppings on vehicles and that's exactly why I pay for a membership and expect professional treatment of the car and its paint. Two days ago, my car had a large amount of dried droppings on the driver side rear panel. After going through the wash a significant amount was still left on the paint. I politely asked the attendant if the car could be run through the car wash again. Instead he used a rag and what appeared to be a glass cleaner type product to scrub the area by hand. Anyone familiar with automotive paint knows that this is not the correct way to handle hardened droppings, which are acidic and can permanently damage clearcoat if improperly treated . Rather than using an appropriate remover, soaking process, or careful rewash, the residue was aggressively rubbed across the surface, etching into the paint. I returned today for another car wash and spoke to the manager Ivan to explain my concern . I was hoping for a reasonable customer service response or some effort to address the issue. He suggested a hand wax and I asked him if he would offer some kind of a compromise on pricing because of the issue. Instead, I was told they don't give discounts and when I questioned whether this is how they normally treat long-term customers, I was just asked if I wanted to cancel my membership. The response was more disappointing than the original mistake . Errors happen in any business. What really matters is how Management handles them. In this case the combination of improper care, dismissiveness and lack of accountability was extremely poor customer service and a terrible reflection on the business. I don't leave negative reviews often at all but after being a loyal customer for nearly a year and spending somewhere around $500 at this car wash I expected far better professionalism and respect. Zero stars is most appropriate.

    Do not come for a car wash ...If I could give it zero stars, I would. Worst customer service I've ever seen from a family owned business very rude... At the end of our conversation he asked if I wanted to cancel my membership and I said I did not have a membership. He's like great less of a headache for us and don't come here. Meanwhile, my seats were soaked car didn't even look vacuumed, and I had water spots everywhere.

    This is AFTER the wash
    Joanne E.

    We came by today to get our car cleaned and purchased the "Signature Scrub" package. There's a vacuuming station followed by your car going through an auto washer and then the guys dry it off and make sure it's completely clean. My husband noticed the weather mats were not removed from the car to be vacuumed out and it was still dirty as if it hadn't been cleaned. He told the guys exactly what he expected and they proceeded to speak Creole and catch an attitude about our concerns. Upon getting in the car, it's smelled like mildew as if it was still wet like the rags that are being used are not clean. The sun roof is still dirty with finger prints, we specifically left it open so that can see it and clean it. There is also still visible pet hair in the vehicle. The package came with wiping down of the inside but there is still stains on the doors. It was not a pleasant experience and unfortunately we won't be back!! If I could give the experience a 0 Star, I would!

    Residue that was left on my friend's car after the wash.
    Christopher A.

    I went with my friend so he could wash his Mercedes. When it can out there was a black film like substance all over. The said they would wash it again. After the 3rd was, it still did not come out. My friend was pleading with the to fix their mistake. Every employee there was getting loud and yelling at him bc all they care about was that he was wasting their time. No one was nice or professional except for one employee who wrote up an incident report of what happened and said to come back and the manager will take care of it. He even specified that it did not go in with black substance and it came out with it. When my friend went back, the manager was rude and dismissive and did nothing but find ways to blame my friend and said that it had to have been that way before the was, even tho the manager specified it happened when it came out. After 30 minutes the manager finally said he would give him a little money off a buff/wax thing. My friend said that was not good enough and the manager cancelled his membership and refunded him for the month or two he had paid for. Horrible, rude and unprofessional place... every employee except one.

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    6 years ago

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    Tony C.

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    3 years ago

    The car wash has unlimited car washes is a good deal.The car come sometimes clean the lines are long

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    2 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    8 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    4 years ago

    I've tried this place twice and twice my car was cleaned half assed. Not worth the money at all.

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    2 years ago

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    7 years ago

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    4 years ago

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    5 years ago

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    3 years ago

    quick and efficient! You can stay in the car if you want to, makes it easy. Monthly fixed cost is the way to go!

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    4 years ago

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    7 years ago

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    8 years ago

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    5 years ago

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    9 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    Page 2 of 6

    Ask the Community - Rub-A-Dub Car Spa

    Review Highlights - Rub-A-Dub Car Spa

    I wanted to thank the owner for responding and giving me inspiration to give the Rub-a-Dub a second chance.

    Mentioned in 11 reviews

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    Rub-A-Dub Car Spa - carwash - Updated September 2026

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