Could you imagine hating your job so damn much that you serve tortillas that weren't even heated, and because it was toward the end of the day you refused to actual provide the customer with even a fraction of the order? Like this is my actual taco. It's bad enough that you closed the grill prior to 8pm closing time, but so spiteful about the fact that your company just wants you to do your job if you're getting paid that you actually serve a customer a taco with a piece of fish actually smaller than my thumb? AND we're throwing the dishes around like a petulant child talking crap about the customer that can hear you while the door was open? It was so bad the poor kid at the register's eyes popped open and he looked embarrassed like he didn't want to be a part of that. Anyway, keep it classy night shift *EDIT - I won't post the video, but I caught the moment on camera where I fished a nice, long light brown hair out of my actual mouth after taking a bite. I do not believe for a split second that it was not entirely intentionally placed there, and I'll be reporting that to the food department first thing in the morning read more

Rubio's Coastal Grill - Fish taco - Mexican Near Me - Oro Valley, Arizona

Loved Rubios for 24 years since I frequented their CA locations. So.happy they're in AZ because they remain CONSISTENT, AFFORDABLE, EXCELLENT SERVICE & great fast food, too. Try their fish tacos, they're so crisp and the fish isn't fishy, generous size piece of fish. Happy to see that not all places get worse with time GO RUBIOS. read more

Rubio's Coastal Grill - Taco trio under $10 - Mexican Near Me - Oro Valley, Arizona

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Rude and and incompetent staff. The woman who appeared to be a manager had complete disdain for the customers standing in line and waiting for pick up orders. I placed order for pick up. My fault for not verifying what was in the bag before I left...again. The receipt and actual contents were different. Pretty typical at this location. Make certain you verify before you leave as chances are it will be wrong. That being said, my compliments to whoever's order I got. It was pretty darn good and not something I would usually order. This location needs to take lessons from the El Con location. They are good. read more

My family and I have come here for years, and we always dine-in. I'd like to make a suggestion. Could you designate a "waiting for take out" section? Tonight was a perfect example. Six individuals were waiting for their takeout orders, and all six were sitting at individual tables by themselves. There were no places for dine-in customers to sit! All of these individuals were looking at their phones and oblivious that they were taking up entire tables meant for four, plus a six-seater! It was too chilly to sit outside. I finally got a table for two, and later an elderly couple came in and had no place to sit. I started to offer my table, but then one of the takeout customers noticed and got up for them. read more

First visit and was in a hurry, so I ordered the house specialty, which is the fish taco. It was light, crispy, hot, and tasty. And under $6! Service was quick and efficient, and the restaurant was very clean. We will definitely be back. Looking forward to trying the variety of salsas next time. read more

Rubio's Coastal Grill - Fish taco on soft corn tortilla - Mexican Near Me - Oro Valley, Arizona

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Enjoy eating here. It's a walk up and order so it's pretty quick and always fresh and yummy. Several choices of Mexican flair type dishes. Rice bowls, fish tacos, drinks and beer. There is a little salsa bar to get just what spiciness you'd like. Large area inside to sit and enjoy. Staff is always friendly. Don't have one of these places where I live anymore so I enjoy visiting when I can. read more

Rubio's Coastal Grill - Mexican Near Me - Oro Valley, Arizona

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I waited over 15 minutes for one taco. I finally had an appointment and I had to leave. Staff did not seem to care. Disappointed but I will never return. They can keep the seven dollars for the taco. read more

Speed is definitely not their strength. We waited over 10 additional minutes on our pick up order. No apologies for the wait. With hungry kids, this was disappointing. read more

Food is always good and fresh with lots of options to pick from. Very easy to order on app and order is always ready on time. Service is prompt and convenient location. Ambiance is nice as it's usually not too crowded or busy. read more

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Quick service fast food spot that uses fresh ingredients. Extra for the chips and beans but worth it when the salsa bar has choices and those beans are cooked perfectly. Family friendly. read more

Rubio's Coastal Grill - Mexican Near Me - Oro Valley, Arizona

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To the dude working solo behind the counter - I hope your day gets better, please don't let the grumpy old people with their entitlement turned up to full volume ruin your day. We wish we could've said something to her. I just want you to know, you're doing amazing & the food was NOT COLD and was FRESH AND TASTY. That grumpy old woman needs her eyes tested. Anyways, thank you. You're doing amazing & you deserve a raise. read more

First visit there. Great that they use domestic seafood and fish. Salsas were good, chips were good and thinner. Staff was good.

We love this chain and this location was great. When my husband and I were first dating, we would go to the location near my place. We always enjoyed the food. We moved to Texas two years ago and were back in Arizona visiting family over a long weekend. My husband had mentioned a couple of times wanting to try to go to a Rubio's while in town. The food is always fresh and delicious. I always get the California Bowl with chicken. It is filling and the ingredients are well balanced. Something I get the verde salsa, sometimes the red. Both are wonderful and complimentary to the other ingredients. My husband always gets the shrimp burrito. He always enjoys it. I tend to steal some of his chips. The location is very clean. The staff is pleasant and the prep time is reasonable. There are a lot of other very good looking items on the menu, but we tend to stick with the same thing because it is so good, filling, and satisfying. You can have your dog with you on the patio. read more

Rubio's Coastal Grill - Classic shrimp burrito - Mexican Near Me - Oro Valley, Arizona

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Terrible Lunch. Rubio'a used to be my go to place for fish tacos and shrimps burritos when I lived in San Diego and Las Vegas. After recently moving to Tucson I thought I'd try them again. What a huge disappointment. I ordered the fish tacos and they weee awful. A very small piece of fish barely covered in an extremely small amount of cabbage and that's ion a cold corn tortilla. I ordered tha meal whhh it ch was supposed to come with chips and beans but neither was given. I also ordered the shrimp burrito which barley had any shrimp and tasted bland and again was supposed to come with beans and chips but was missing the beans. Rubio's food has really gone downhill and I wouldn't recommend it. I know I won't be going here again read more

I've eaten here several times but I can't say it was a great experience. The place is dirty, the floors and tables are sticky. If the front of the eatery is dirty, what is going on in the back of the store? read more

Dinner for 11 last night including several very young children. Everyone found something on the menu they wanted (minor miracle), and enjoyed their meal. I've been coming here since I moved to Tucson in 2009. We stretched the kitchen's capabilities by our very large order (over $100 for 11 people, which still is pretty reasonable). We came here because we had brought 3 of our guests here during their previous visit, and they enjoyed it so much they wanted to return. I normally get the fish tacos, but this time splurged on the Especial version (see photo below). They were pretty good, but I think because our order was so large they sat under a warmer for a while and the fish was not quite as crispy as I have experienced in prior visits. Still tasted wonderful. My wife got a steak burrito (see photo). It could have been a little warmer, again probably because of the large order, but it still tasted excellent. She only could eat about half if it, very filling, and it was my duty to finish it off, a challenge I completed with pleasure. Everyone else in our party really enjoyed their meals. Since our ages ranged from 64 to 1 yo, it was nice that everyone could find something that appealed to them. The menu is pretty extensive. I get some of the negative reviews - this is not an authentic Mexican taco stand like you would see on Tucson's South side serving cabeza tacos. It is good food, well-prepared with good flavors but somewhat Americanized, nice salsa bar (I like the chipotle), and clean (but small) seating. If you sit outside, you will enjoy perhaps the best view of Catalinas in town! read more

Rubio's Coastal Grill - Fish tacos especial - Mexican Near Me - Oro Valley, Arizona

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The food was delicious, and having a gluten allergy, they were very accommodating. They did take a bit longer to get our food out, but I'm sure that comes with having fresh ingredients. The staff was very friendly and we will be going back. Plenty of seating and the staff was wearing masks. read more

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I ordered the Mexican Street Corn Bowl with Mahi Mahi for delivery. They sent it without the fish. The manager couldn't have been nicer on the phone and sent me another delivery. This one had the Mahi, and it was good fish, but no corn! I didn't call back. read more

This place has gone downhill fast. Food was cold, service mediocre and the restaurant is run down, and filthy. The chairs are wobbly and overall it feels like they are on the brink of going out of business. Too bad, we used to love coming here. read more

I'm not a fan of standard Mexican fast food, as I find it repetitive and boring. On the other hand, seafood from this cuisine, when done right is something I'll go to again and again. Rubio's does it right. Salsa tastes fresh, swordfish and wild salmon were tasty and fresh as well. My daughter loves a good burrito and before I knew it, it was gone. The doors came out relatively fast, not McDonald's fast but reasonable. Food was hot which isn't always the car with this type of fast food. My only gripe was the slightly small portion of salmon on my taco. It wasn't tiny but it was a bit less than I would expect for the price. Would I go back again? Yes. Would I order the wild salmon taco? Probably not. All in all, a solid place for Mexican food that isn't cookie cutter. read more

We ordered take out through door dash. It was specifically a pick up order. When I arrived and saw that my food was gone the leadership said that the order was already picked up for delivery. I showed them the order confirmation, and I told them that it was for pick up. The leadership was rude, they didn't apologize, and said they would fix the order now, but next time they wouldn't. So the time my food is stolen they will refuse to make it right. I am flabbergasted by my treatment there. read more

Absolutely horrible experience today for lunch. Their prices have gone up as much as their service and quality of food has gone down. It was filthy, smelly, rude inept service, and terrible food that in no way was worth the money. One of my long-time favorite places to eat, but after terrible experiences over and over again, I will NEVER be back! read more

I ordered the cilantro lime quinoa bowl with chicken. The menu picture shows slices of avocado, chicken breast, black beans, and mixed vegetables (described as cauliflower, corn, pepper, and red onion). What I received was a bowl of rice and beans with a few pieces of chopped chicken, no avocado, no corn, no onion. I would have returned it if it weren't a to-go order. Never again. (Photo posted) read more

Rubio's Coastal Grill - Cilantro Lime Quinoa Bowl - Mexican Near Me - Oro Valley, Arizona

Food was good, as expected at any other Rubios chain I go to. Downside is the customer service. Extremely poor and unusual in this area. Young man by the name of Jaidon (not sure 100%, no name tag) behind the register was very rude to not only us as guests, and others, but also his coworker. Body language he had seemed like he was annoyed everytime a question was asked and was very unwelcoming. Very unfortunate for this chain, great location! read more

Ordered a salad online. Picked it up and brought it home. No lettuce. No dressing. No promised guacamole. The "salad" was just rice and shrimp. Nothing else. Not the first time I have been disappointed. Definitely my last time. Will not return. read more

I love the Rubio's close to my house where service and customer satisfaction are important. This location is the most disappointing Rubio's experience I've ever had. We could not understand the cashier's speech even after asking her to slow down. I always order 3 fish taco especials no tortilla and in a bowl. Never had a problem at 15 other locations. Here Christina the manager delivered three fried fish on a plate with a little cabbage. I had to tell her 3 times they are "Especial". Finally I had to tell Christina what ingredients are required. She offered guacamole in a cup. I went back to the counter and asked Christina to remake it and include all of the ingredients this time. They failed to include the cheese. I gave up and just ate it. We ordered a plain kids quesadilla and yes they even screwed up that order. It was 15 minutes and 4 employees to fix the screw up at the register. Christina the manager said her shift was done and left in the middle of the process. The food was good but we feel the employees were terrible and rude. I recommend going to a different Rubio's read more

Ordered from ubereats because I had a promo the coastal trio, steak and chicken street tacos were fine but the kids meal was just ridiculous. I get that it is supposed to be a smaller portion but three chicken bites and five fries for $7.49?? read more

Rubio's Coastal Grill - Ordered on ubereats everything was alright except for the kids meal. $7.49 for three chicken bites instead of four and five fries. - Mexican Near Me - Oro Valley, Arizona

Dishes and silverware are used here and this place reeks of cuteness however the food definitely is not on par. Tacos are okay, salsa is not too bad but what we love is how there's a salsa bar. Tim got the street tacos. If you don't like corn, get flour tortillas (make sure you ask prior to getting the food) and their beans are decent. Everything is freshly made but it's just a basis of taste preference that either drives people to or away from this place. Definitely worth a try. Gave 4 stars because service was very good. Management very friendly and smiles when taking to people. Politeness goes a long way! read more

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I love coming here for my tacos plus my kids love their kids meal. I can order my tacos exactly the way I like them and get the sides I want. My kids love their churros. I didn't even know they had churros before my kids. They are very tasty with tons of cinnamon and sugar just they way they should be. The kids get a choice of organic milk, organic Apple juice or a fountain drink. I think it's a pretty good deal and they always eat all their food. Today when I arrived the line was out the door, but they seemed to move the line fairly quickly and there was still plenty of seats available. Last time I came with my kids there wasn't an open table and people had to wait. This seems to be the place to come for lunch. You can call ahead and pick up your food if you are just wanting a to go order, so you don't have to wait. read more

Rubio's Coastal Grill - Steak taco plate with rice and chips. - Mexican Near Me - Oro Valley, Arizona

My first time at this restaurant and it will be my last. I had the Trio Shrimp Tacos. I thought the shrimp tasted odd but I ate them anyway. Later I kept burping up tacos. Later that day I had no appetite. Then came the nausea. By the next day I had diarrhea. Don't eat the shrimp!! read more

Well to be honest, I didn't think this place was gonna be worth it. It looked like a small portion for the price. I got the 2 taco plate. I thought it was just gonna be another Mexican restaraunt that had been Americanized. And that may be the case but once I bit into those tacos I was definitely happy. They were outstanding. The plate comes to just over 9 dollars with tax and I would say they make it worth the 9 dollars with flavor alone. read more

Rubio's Coastal Grill - The 2 taco plate at Rubio' s Mexican restaraunt - Mexican Near Me - Oro Valley, Arizona

Inconsistent quality control Last week I ordered 6 fish especial.. The to go order was packed in a carton that had 3 speci carrying slots/tubes for the Tacos. The Tacos were excellent and came with the , as advertised, guacamole, cheese, white sauce and onion/cilantro mex and a few lime wedges. The same order today suggested I was in an alternate universe. The order was placed in an unsuitable container. The Tacos consisted of a lot of sliced cabbage and a small portion of fish . One dinner guest remarked that compared to last week's order this fish tasted old. No guacamole or cheese or cilantro/onion or lime wedges.No sauce. A major disappointment. IF I ever order anything at Rubio's again I will dine at the facility and make my concerns , if any , immediately known to management. Too bad. The offerings can be very good but it's crap shoot if you'll get what you ordered. read more

I got the 3 taco plate and added an extra taco. The corn tortillas on all of the tacos ripped in the middle as soon as I picked them up. Not sure if they were poorly made or old but not a happy camper eating tacos with a fork. The flavor wasn't all there either read more

Do Not get me wrong I love this restaurant. However this time was definitely not my best visit... My food looked and tasted great, until I got to the bottom of my Mexican corn bowl. I found a black short hair in the bottom of the bowl mixed in with my food. Yes realistically it's gonna happen at least once or twice when you choose to eat out, but I was just grossed out knowing I ate that whole bowl then I find a hair from a stranger in my food. I'm sharing this just so it will hopefully better the sanitary protocols that they go by. Other than this one time I love it there, the workers are so polite and friendly and they are usually pretty good about getting your order to you in a timely manner! read more

Rubio's Coastal Grill - Hair in food - Mexican Near Me - Oro Valley, Arizona

We went in on Saturday. We were the only ones in the restaurant. Two young girls were working. As we were eating we heard them talking to kitchen staff and one of the young ladies were telling them how she threw up last night. Not great when you are eating your lunch. Was she sick, hungover. Who knows but seriously! Did not see any kind of supervisor or management in restaurant read more

Rubio's is a good choice for quick food that is reasonably healthy. Took my daughter there yesterday. I had the fish tacos and she had the shrimp bowl. Both were tasty and more than enough food. We sat outside in the shade. I did notice they had misters which could have been turned on since the temp was 110. read more

I often go here when I'm hankering for Mexican food and I'm in a hurry. This is fast food Mexican style but is WAY better than Taco Bell! Plus, I don't think there are any decent Mexican restaurants in Oro Valley. I usually don't eat fish and most of the time actually hate it but I do like the blackened Ono fish tacos they serve here. I have to say this about the management - they are always friendly and the staff is constantly cleaning. Every time I've been here, the place is clean which is a big plus for me! read more

We love this place and went there today for lunch. Food was great as always but cleanliness needs to be improved. We ate outside because there were no clean tables inside. For the 40 minutes we were there, no one ever cleaned any of the dirty tables. read more

I've always seen them around town and since we were in the neighborhood I thought, why not give them a try. Boy, what a terrible mistake. The food is by far the worst Mexican food I ever had. I can't believe they have so many locations. I don't give one star reviews unless there was really poor service, cleanliness or place that make a person sick. The service and cleanliness was fine. The food really needs help. read more

Rubio's Coastal Grill - Trio - Mexican Near Me - Oro Valley, Arizona

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Tasty Tacos & Burritos that meet the Friday Catholic Guidelines for no Meat - watch out for the bacon. Socially distant outdoor dining. Javelinas walking through the parking lot at 7:45PM Friday Night. Good beer selection. Very Cold!! Is an Avocado a fruit or veg? It's good not great. Works in a pinch fast Mexican. read more