Omg this place is insane like they don't do what customer wants. They don't speak English and they are so rude my my nails is bleeding after I get my nails done in this place save your money and go to another place. Don't waste your money in this place I don't even wanna talk about hygiene read more

Manicure and Pedicure Best techs, professional Friendly , mostly on time They accept walk-ins. read more

I am like the wives of the customers below, having to witness the owner yelling and cursing at the staff in front of so many customers. They seem to be afraid of him. It's unprofessional, don't waste your money. read more

HORRIBLE work and customer service. The woman acts as if she doesn't want to work and does a rush job on your nails and when you complain she says she'll do better next time. They make up prices and when you ask where the price comes from the start speaking gibberish! The guy is completely useless and just lays down all over the shop. The area is horrible and sketchy and the service is even worse. Save your money and go elsewhere. DO NOT GO HERE! read more

Worst service ever do not go here their customer service is shitty and they barely know how to speak English so when you don't understand them they start to get rude like they have perfect English or something read more

This place doesn't even deserve 1 star. guy there is so rude and disrespectful. I feel bad for the lady workers they look scared. also this place is so dirty. i had to leave to another nail salon to redo them. also paid for a manicure and all the b did was cut my nails ???? read more

Ruby Nails - mind you all my nails look this beat up and ugly. as u can see at the cuticle - Nail Salons Near Me - Dearborn, Michigan

went in and said I would like a fills and he said 1 hour wait when I seen 2 people already bring taking care of , I said I wait then 10 mins later he said 2 more hours then I said really that is fine , I was talking to a customer telling what color she choose, he was up set and said why i talk to the customer , I just said nice color was nice and he said you need to make appointment, come back next week to me , Then a customer come in and he said you have appointment. The customer said no and that would be 5 min , very rude he is prejudice , If you have a business you should treat your customers with respect, don't be so mean and be so rude as owners , you respect your guest so they could come back not be so mean and rude to them , I will never waste my time and money going in to Ruby nails , Be aware read more

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Zero stars! Horrible service, terrible communication and overpriced! My nails are uneven, the tech didn't wear a mask and he would NOT LISTEN TO WHAT I WANTED BEFORE HE KEPT TACKING ON COST. I have never had such horrible service and I'll never return. They deserve a visit from the State Board!!! Pics will be posted to demonstrate how horrible they are! read more

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Will never come here again the lady who did my nails was insanely rude can't speak good English and gets mad at me because I asked for ombré and told her it doesn't look right because obviously she doesn't know how to do ombré ... so she jerked my hands around mad quickly fixing them because of her mistake... I was so uncomfortable I wanted to leave but I had anxiety Also she roughly took my nails off hurting my nail beds I should have knew then... She charged me 50 for a regular shellac paint job... read more

Ruby Nails - Nail Salons Near Me - Dearborn, Michigan

Absolutely horrible customer service the nail tech is rude & rushed the whole time idk if there being trafficked in this location or what but she looks real sad & annoyed read more

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This place is horrible, and thats a under statement. I wouldn't even let them work on my enemy's hands. My normal place was super busy so against my better judgement I came here Lord why!!! First the pedicure was so so no effort just blah . The owner began to do my nails powder was all over my hands he was laying it thick and sloppy. It looked like my 5 year old twins were doing my nails. He began to file and split the skin on my pinky blood started flowing not just the pink thumb and middle finger. I was so upset they thought I was about to pay $100 yea ok. Then one of their minions (customer) go say its a nailshop you expect to bleed or get cut EXCUSE ME!! NOT PAYING TO GET CUT dummy! To add insult to injury the lady working there said he said he sorry he TIRED WORK ALL DAY asked for license of course he didn't have any reporting his ass to the state he shouldn't work on nobody hands read more

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This business is HORRIBLE, DON'T waste your Time!!!!!! Customer Service is Horrible!!!! Kevin needs to be punched in his face. They will try and use dirty tools while doing your pedi. Baby girl in the third seat did a pretty okay job. NEVER WILL I EVER COME BACK HERE read more

My first time coming here after being turned down by 2 others. They are so friendly, nice conversation, and they don't treat you as a customer, they treat you like family! I don't remember the lady who did my nails, but she was super friendly and fun fact, she owns the salon with her daughters and husband! I absolutely love this place and definitely will be coming back very soon! read more

Owner was very rude to customers. My nails were done very sloppy and he didn't try to correct the issue.

This place is no longer ran by the original owners. The new people deceived everyone by saying they were only filling in because the owners were on vacation. They did this to keep the clients. Even so I gave them 2 chances. My nails looked like I did them myself and the shellac on my nails peeled off in 2 days. Not ever going back again read more

Went there not know exactly what I wanted, Anna took care of me, mani and pedi was nice experience. I got so many compliments on my nails every where I go. read more

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I went to this salon today for a re-polish, but Anne talked me into getting a fill-in. I told Anne to shape my nails in the coffin shape. She said, "No -- square!" She continued to perform the service anyway! I asked her to correct the filing and the polish on a couple of fingers! She starts hissing and moaning, and straight up acted rudely about correcting a small task! I will NEVER return! Ruby Nails had a bomb reputation 10 years ago and this establishment is even worse now, under new management! Small wonder there were only 3 clients this afternoon! In fact, another client asked a tech to polish her nails after she did her toes! The tech walked away ignoring this nice lady's request. SMH! read more

i don't even want to give it a 1 star !! dont go here i went here a while back and got acrylic nails and got an infection in my nails they where short snd they charged me $50 ???! theyre unprofessional dirty and sloppy I had cuts all over my fingers filled with pus and blood , i called. 911 and they said it's nothing they can do ? read more

This is the WORSTTTT nail place ever. I went to get my acrylic nails removed and it was the most painful experience and the technicians were extremely rude. The tools that they were using were also dirty. They used to her own dirty nails to remove the nails. Don't recommend at allll! read more

This place is dirty , I came in this morning for a full set and the guy was very rude and started walking away from me while I was talking because I told him I was waiting for my friend to get here so we can get sets done together , as I was sitting in the waiting area a centipede ran across the floor and floor is dirty , hair clumps on the ground , crumbs of food and dirty broken acrylic nails all over the floors it's like they don't vacuum at all and mind u this is right after they opened so it's an opening shift there should be no reason for it to be this dirty as there are no customers and they just started. This is my second trip here and after my first trip I said I wasn't impressed and wasn't coming back but I decided to give them a second chance . During my first trip here my nails came out clumpy and the acrylic layer over my nail was so thick my nails hurt a day after and had to get removed at another salon and as they removed them some of my real nails bled and broke off due to how much of the nail they shaved down before applying the acrylics. The nail tech that removed my set said she's never seen acrylics this thick and clumpy on someone in a long time. Do not go here this place is disgusting u will get sick , treated like garbage unless ur doing what they want . Horrible , very disappointed. read more

Tried this place twice. Both times my experience was BAD. today was the icing on the cake for me. I took my daughter to get her nails polish with nail art. she goes to look at the polish and the guy that works there told my 9 yr old that was there to be serviced to "sit down in a chair & don't get up" idk who he thought he was talking to but ain't no way in hell this place would be getting my BLACK dollars. 0/10 DO NOT recommend this place. read more

First of all the LITTLE MAN that's there has a messed up attitude. I was quoted a price of $35 and she wrote it down. NOT a pedicure acrylic on my big toes and the rest polished. I gave the tech $40 and was waiting for my change he told me $40. He argued with me for 10 minutes. He finally gave me my change and told me the next time it was gonna be $40. Everytime I go in there he has a problem with someone. This is my last time going to this shop. read more

This is the best nail salon I've ever been to they're so kind so friendly sometimes it can be a long wait but it's because everyone knows they're work is great the shape the length the paint job like idk I moved away recently an im so sad because it's honestly the best salon no one can replace it read more

Ruby Nails - I loveeee love this shop I've been to a lot of nail places and this is the best they care about you and what you want - Nail Salons Near Me - Dearborn, Michigan

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This place is horrible ...the ppl are rude and they can't perform a simple pedicure I had to ask her not to use dirty utensils and instead of massaging the legs and feet she scrubbed it with a hard manicure brush! I definitely wouldn't recommend to anyone not even a dog . Another lady was in there getting her nails done she asked for a specific shape and the man told her no and did them how he wanted to .On top of that the raggedy pedicure was $30 for just clear polish!!!!!!!!!!!!!!!!!!!!!!! I hate it here!!! read more

Ok so here's the thing with this place. If you go on a Friday or Saturday expect to wait a longg time before getting in a chair. So if you can go Monday- Thur. LOL. Anyway, this place is really clean. Total contrast from the other nail shop that is nearby. They are up to date with nail trends, specialty Powders, loads of shellac and gel colors!! and loads of regular polishes. The staff is pretty friendly. I have no complaints about Ruby Nails except the Saturday waits. Other than that, I will be a regular customer! :) read more

Today was unfortunately the last time I will ever go to Ruby Nails. I've been a client for more than 8 years. It was absolutely the worst service that I ever received from a nail salon. I initially was very upset about everything that happened ... the unreasonably long wait (more than 3 hours!) my nails being painfully ripped off (after I asked the tech to be careful), the " I could care less if you stay or leave" attitude displayed by all of the staff today. And, to top it off the mother said, " you a big mouth" as I was sharing/showing another customer how she ripped my nails off after I asked her not to.. Then my frustration was soon replaced by empathy. This staff/family has some real ISSUES., They are ALL clearly FATIGUED! They hardly greet clients anymore as the come into the salon. The look on their faces say "Oh no not another one"...really?! The mother appears overworked and frustrated, the father does as little work as possible, the eldest daughter is often MOODY, the other 2-3 staff/daughters try hard but they are often worn down to a nub... irritated, over worked, melancholy and/ or acting like they just don't want to be there. So, my question is "should you really be in business"? I suggest you ALL give remaining in a business that works so closely with the public some serious consideration?! Ruby Nails has a large clientele, but you're going to loose it because the staff/family is coming apart at the seams! The people who patronize your business is receiving poor customer service and a lot mess we have nothing to do with simply because we want to have our nails done and you're acting like you don't want to be bothered! I know from experience that working with the public is not easy to say the least. And, we the public have our fair share of issues too, BUT THIS IS THE PROFESSION YOU HAVE CHOSEN TO GO INTO. The beautiful thing about America is "Freedom of Choice" so I choose to take my business elsewhere (I'm sure you all could care less) The other beautiful thing about America is the slavery has been abolished... Get rid of your slave mentality like you're being oppressed! Maybe then you wouldn't act like you resent the people who patronize your business. If you can't do that then go back to school and do something other than nails... read more

I swear if i can give this nail salon a 0 star i would do it without even regretting it !! So i i've been going there for 6 years and the salon was a really tiny place until couple years they upgraded the place and so many ppl started working there !! So today i went to get my nails done and the owner did my nail !! And i wish i ddnt go and ddnt let him touch me ! First he was soo rude !!The nails were so uglyyyyyyy like its like my little baby doing them for me ! So i told him that i dnt like them and i prefer that his wife finish them for me so she tried to fix them but there was noooway to fox them so i told her plz they are so ugly so he cam to me and started yelling and telling me to not come back here ! Why ? Cz i dnt like ur job? So i got really pissed so the owner came and put my nails in something so i can melt ..ps: i did my toes too and they looked so awful too !! Anw so after they acrylic melted i needed to leave so they lady was like plz i need 10$ for ur toes im like honey what toes ? If u wnat to pay u come fix them first so she started yelling and telling me YOU DONT WANNA FAY? so this is where i started yelling too so the daughter started yelling and telling me i need to respect older people !! Respect who honey they disrespected me first so the mom kept and yelling until i told eyy listen im not paying u shot go call the cops and i left ! I would never ever come back here my soster already stopped going there because of their bad service and now really bad costumer service all what she cared about is the 10$ she ddnt care that they wasted my time on nothing and disrespected me for saying that i dont like what he did . Ps:I usually dont do reviews but they really disrespected me! read more

If I could give this salon 0 stars I would. The customer service was horrible. Expect your acrylics to break in less than a weak. My nails were uneven and the atmosphere is horrible. I don't recommend even stepping into this place. Don't even get me started on the wait. You would have to wait atleast 25-40 minutes before they would assist in ruining your nails. Any other salon would be better than this one. read more

After waiting a good 1 hour before being serviced and spoken too with an attitude. im with the chick below me. If I could give this dirty place zero stars trust me I WOULD. I have serious cuts on my feet and shin from how hard this man scrubbed my feet. I don't think you're supposed to walk out of a nail salon bleeding...are you?? SO UNSANITARY dirty tools nothing is in packaging nothing is sterile, my god just thinking about reliving that experience makes my blood boil. The people where so disrespectful I will never give my money to them again. What a damn shame! read more

I have no complaints. They always do a good job. You will wait a while for your service, because they have a lot of customers on the daily, but its worth it :) read more