Wait staff was wonderful, attentive and quick. We had Montana. Steak was yummy! Highly recommend.

We were part of a group that had pre ordered our meals, the majority of which ordered steaks. The waiter was clueless about what came with our meals, gave us only two choices of salad dressing. When the salads arrived they had dressing that wasn't even one of the choices. Two of the three steaks at our table were inedible. Lots of grizzle! Would never go there again. Hoping our tour company doesn't use this restaurant for future tours. read more

We drove 40 or so minutes to eat here for an early Valentine's dinner since I was going to be out of town. We arrived and were sat down rather quickly which we appreciated. The staff all had masks on. Hooray! My boyfriend wanted soup as a side but was rudely told "WE DON'T HAVE SOUP TONIGHT." I wasn't sure why she came across so aggressively there, but okay. As soon as we sat down, we were pressured into being ready to order because there was a large order that would be put in, and if we wanted our food soon we needed to be ready. While we appreciated not having to wait, the aggressiveness came out again and we hadn't had time to look at the menu, so we just chose something. The food itself was good. Hot and flavorful, so no complaints there. I think our server was probably stressed and overwhelmed, but we would have had a 5 star meal if she could have put her emotions aside for the time being. I know its easier said than done, but that's what needs to happen in customer service. read more

Steaks are awesome, medium rare! I did pickup order and they made sure my order was right. When you have employees that cared their food just tasted a whole lot better! read more

You park then you see the banner showing how the are voted #1 steak in Utah since 2014, but my god they live up to that. The restaurant is casual yet so so good with really flavorful steak and you get 2 sides with steak. The bread they also give you is hot and fresh. Our server was also really nice and a cool dude. I'd definitely go here again. They are really worthy of the best steak in Utah. read more

Ruby River Steakhouse - Ribeye Steak and 18 oz. Porterhouse Steak - Steakhouses Near Me - Salt Lake City, Utah

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Both ribeye steaks were overdone. We've had plenty of good meals in the past. Not this one. Service was good. read more

Steak was cooked as we ordered. However, the cooks did not trim the ends of the asparagus, the bacon was raw that wrapped filet. Waitress served the salads with the dinner even though she was asked specifically to serve the salads before the entree. Waitress cleared some plates but did not picked the other plates. She was apologetic but the staff did seem scattered. read more

Took my wife here for her birthday. We got an appetizer steak and avocado egg roll, I got the porterhouse she got coconut shrimp. They were both delicious. We had great service from Evan. We will definitely be back just cause of the great service. read more

Visiting our daughter, we decided to try this place because we wanted steak, but didn't want to pay the hefty upscale steakhouse prices. So glad we did!! We all had ribeyes that were perfectly cooked. The baked potatoes were amazing. Wedge salad is a must when you come here. On tap beer selection was vast. The prices... unbelievably low! Our server was El Bandito and he was very professional, service was spot on. We can't wait to come back! read more

Another should be 0 stars review. Our server Shane, in case you didnt read that right, his name is SHANE( he'll generally have the section in back because he can't do more than blame his horrible service on everyone else. Dude is also a loud talker, so EVERYONE in the place knows he sucks at his job) greeted us by saying he was having a bad night. So be it SHANE. Suck it up and do your job. Free root beer doesnt make up for queso on a Steak Oscar, and all you had to do was grab say "mashed potatoes on the fly". Its 2 spoons dude. Dammit Shane, dammit.......... read more

I was in SLC on a trip from AZ to pick up car parts. We had brought most food along with us in a cooler but was really wanting a good cooked meal which these days is hard to find. This was close by our AirBnB so decided to try it. Absolutely Fantastic! One of best meals I have ever had in a restaurant. I had a steak, salad and savored every bite! We were there on 5/16/20 so forgetting most details but wife loved what she had too. Some type of salad. The people there were awesome too! There is no doubt the next time I pass thru SLC I will be stopping here for a meal! Do you deliver to Arizona? Today would be good. I took pic of water glass just so I could remember name for this review. Loved it! read more

Ruby River Steakhouse - Steakhouses Near Me - Salt Lake City, Utah

We had the misfortune to go to Ruby River on 7th east last night. I know the pandemic has been hard on everyone. To let your quality slip so far is tragic. We have not been out because of all the trouble with the pandemic but felt this was a time to try. The meat was grisly and tough not the quality we have been used to at this place. the server while courthouse made no real effort to address the problem. We have been going there when we can back to when that location was a sizzler. If we wanted good steak, we knew the place to go. Now not so much. For a first venture out, it was very disappointing. read more

Still waiting for two appetizers, after 30 minutes. This place sucks. O stars are deserved.

Great sirloin steak, cheese fries, steamed broccoli, virgin strawberry daiquiri, mango smoothie, ect! Amazing friendly service! read more

Ruby River Steakhouse - Real western decor! - Steakhouses Near Me - Salt Lake City, Utah

$80 for mediocre steak. Chilis serves a better Sirloin. Loaded baked potato!?! Tasted like it was sitting next to raw fish in the cooler. Place is so gross...never again! read more

This is my favorite steakhouse, 3000 miles away. Been there many times. Food is great! Service is great! Decor and atmosphere: great great great! You don't feel any pressure to eat your meal and get out!! Waiters and waitresses were always very friendly, attentive, welcoming. I love this place. Next time I'm traveling to Salt Lake City, I'm going back there, guaranteed. read more

Decent food and service. HOWEVER, my partner got food poisoning a few hours after his birthday dinner, throwing up every hour for almost 24 hours. When we called the manager, they did not offer a refund or even an apology, just said they had to "check on it." Avoid at all costs! Horrible experience for a meal costing $100 for two people. read more

Food was good , steaks were cooked properly.. only complaint I have is that I ordered ribs and I'm pretty sure they were boiled ...slathered them in bbq sauce to hide it .. so ya I give it a 3 read more

45 min wait but ok. Food prices ok. My wife's silverware was dirty . My steak was not cooked to order. Drink menu sad. But what got us was the decor. Splattered drink on the wall, prepandemic dust on the light fixture waiting to drop a clump of dust on anyone's food. Grimey light switches . Thermostat from 1993. This owner spends zero dollars maintaining let alone updating this place. It looks like when a light fixture does go bad they just replace it with some random fixture. With the uncleanliness it makes you wonder what the kitchen looks like. . read more

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They have some pretty good food, and they're steaks are great. They have really great homemade root beer, but I've been disappointed SEVERAL times when they were "out" of root beer. Most things I have ordered were good, but some aren't as great like the buffalo burger which was extremely dry. We complained, and were told that "buffalo burgers are always dry", but I've had and even made my own great, juicy buffalo burgers. Which brings me to the big negative- the service. The food is 4 stars, the service is 1-2 stars. I've had good service occasionally, but the bad experiences were BAD. Servers have argued with me - like about the very dry buffalo burger- been extremely slow with beverages, food, the check, and sometimes downright unfriendly. The worst time was when our server gave us our appetizers then disappeared for 20 minutes. We flagged down another waitress and she said she would check on our entrees, but she disappeared too. We finally went up to the front and complained (30 minutes), and magically our server appeared with (cold) food. We asked to speak to a manager and they comped our entrees but we were extremely unhappy and they were unsympathetic. read more

When we relocated to SLC, we expected there to be an abundance of steakhouses. This is the West, right?! No so, friends. Unless you wanna drop serious coin to go to Fleming's or Ruth's Chris, you're looking at Sizzler, this joint, or a major drive up to Maddox's, which is most def resting on reputation. Its country-Western decor is a bit forced, just like the attitude of the harried servers who often seem too few in number. The prime rib is usually a good bet though I've found the ribs to be a decent alternative. The wedge salad is usually very wet but loaded with dressing. It's decent enough but nothing to write home about. read more

The bread was good. I had the worst ribeye steak of my life. It was less than 1/2" thick. It was mostly fat. Terrible! My husbands was okay but overcooked. I got the sweet potato which was cooked black on the bottom. Salad was basic lettuce cut with dried out cheese mix sprinkles on it, a grape tomato and maybe one or two croutons. Dressing tasted like store brand blue cheese dressing. We used to eat their years ago and it was wonderful. Interior is now old and outdated. Menus warn out and falling apart. Bathrooms not kept up. Don't think we will be back. read more

Shocking. Ordered a ribeye and when it came out was a strip. Even the waiter commented that it was and did nothing to take it off the table. Unbelievable. Expected me to just take it. Never again. read more

Good service and good steak for the price. Steaks were slightly overcooked but were tasty. The raw horseradish was excellent. Towards the end of our meal our waitress flaked out and forgot about us but the manager stopped by, apologized and got us our bill. Definitely recommend stopping here. read more

We went to dinner at 430pm Saturday Oct 5th. We arrived to an half empty parking lot. We asked for a table for 3 and were told that no tables were available because several reservations were coming in in 30 minutes. So we sat at a booth. Siena was our server. She was on top of it. Brought us hot bread and kept the water glasses filled the entire meal. We all ordered steaks. My garden salad was very good, a little to cold but good. I enjoyed it. Our steaks were cooked pretty close to order with the exception of my 12 oz ribeye. It was kind of thin and medium was closer to well done. It tasted ok so I ate it. The baked potatoes are huge. They seemed to be cooked battered and deep fried which wasn't explained to us. I am sure that the locals know this but us out of towners wouldn't. It was a large potato so I was able to eat the potato minus the outer deep fried batter. The food was ok to good overall. The service by our server was excellent. She made the visit more enjoyable. On the way out at 600pm we took notice to the empty TABLES in the room. So there was no reason not to sit us at a table being that it was pretty clear the reservations due at 5pm never showed. I subtract one star for this type of service. We would go there again and give it another go if we traveled to SLC. Now knowing what to expect. It was an ok dinner. read more

I'm a little torn on how to rate this location. I've never been to Ruby River before, and decided to try this out. We ordered the calamari, two Caesar salads, fries, a jacketed baked potato, a new York steak, and a rib eye steak with a pepper rub (off menu). The calamari was... Interesting. It was probably the weirdest calamari I've ever had. It looks like they just dropped the whole squid in the deep fryer. No joke. Long tentacles still with the suckers attached, all connected at the head... The batter itself was fine, not the best I've had, but as soon as my husband saw the suckers he completely lost his appetite. The Caesar salad was definitely not my favorite. I didn't like the dressing and couldn't finish mine, and my husband thought it was small and plain. After our two side dishes I was pretty nervous that our entrees would be of the same quality. Luckily that was not the case! Both steaks and sides were just to our liking! The rib eye was juicy, tender, and flavorful, done just the way I like it. The New York was tougher but still flavorful the way my husband likes it. While the main course was mostly good, the service was not. We waited an hour for our food in the mostly empty restaurant on a Saturday night. We had to ask for our water to be refilled. It was rare for someone to check on us. I was not impressed. read more

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12/23/21 went to dinner with my brother at the SLC location today we both ordered 18oz Poterhouse steak to my disappointment the steak was over cook and because I'm one that hates to waste food I processed to eat the steak. Now I've eaten at RR many times in fact I consode RR one of my favorite steak houses unfortunately whe I cut into the steak near the bone a horrible pung smell came out that's when I realize I was serve a rotten steak... how sad I will never go back again! read more

Yikes! Super mismanaged. We waited for a host for over 10 minutes-enough time for all of use the bathroom in two shifts! The lady sat us and we were never greeted by a waiter. While we sat waiting, the table behind us called for the manager as it was apparent they messed up his chicken order twice and his wife rattled off a number of issues. Back to the host, she refused to seat the party who entered after us because they weren't all present. Why..because they also waited forever and had to use the bathroom. The restaurant was nearly empty. Not willing to take the risk with all the red flags, we got up to leave. Standing literally 4 inches from the manager and a foot in front of the host, neither said a word. I think we made a darn good decision to leave! Luckily Chilis is right down the street and we greater by a friendly hostess and waitress within a minute! Yay!! read more

Amid all this COVID stuff. The staff was super friendly and worked safely around us. The steak was perfect. And the fry sauce was even better. We didn't even know what fry sauce was!! Definitely a place to return to!! read more

You would expect more, for the prices they charge. Experience was disappointing. You would be better off to go to a red lobster or maybe even a sizzler for something comparable but hopefully better. Our table was sticky, country music was far too loud, and the fish and chips I ordered looked like it was from an arctic circle fast food chain. read more

Ruby River Steakhouse - Something I would expect from a fast food restaurant, not a steak house .. - Steakhouses Near Me - Salt Lake City, Utah

Amazing food and kind service. The New York Gorgonzola is my absolute favorite. Don't forget to try the Ruby River Tea. Fabulous cocktail! read more

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I brought Melissa here for Valentine's Day 2018. She was very pleased with her meal, which was a steak and chicken dish. I ordered the Steak Oscar, the 8 ounce offering for $22. I ordered my steak Medium-Well, and it came out leaning more towards the Medium, rather that the Well, which was fine, but just to let you know what to expect. The chef was too light on the amount of Béarnaise Sauce in my view, and also topped too lightly with the crab. I ordered the Candied Yam to accompany, which was very well made. High marks here. I also ordered a side of sautéed mushrooms, which was quite flavorful, also high marks here. I am of the impression that Ruby River, and the ambience here, positions itself as a primary competitor to Texas Roadhouse, so if you've eaten there, you some some idea of what to expect here, right down to the peanuts. read more

This was literally the worst experience for my family and I ever at any restaurant we have ever eaten at! We called in and made a reservation for 8 and when we arrived at 8 we weren't even seated until 8:25. After taking our order the waitress came back over to us after another 15 minutes and told us she had "misplaced the order" and that we would have to order again. So we wait even longer! Once we finally got our appetizers we asked for ketchup and she did bring it to us.......... 20 minutes later when we finally got our dinner! After messing up 3 of the 8 orders, my family and I got sick of it and took the incorrect food just so we could get out of the mess it had become. Other than some of our steaks being over cooked, the food wasn't too bad. As far as the service goes, avoid this hell-hole like the plague. My family and I will not be going to this location ever again! What a joke! read more

Running around looking for a lunch place and found the Ruby River. I had the half chicken and my son had the hambuger. A little expensive for lunch..........updated........don't get the chicken. I got food poisoning.......sicker than a dog. Owner check your food prep areas and temperatures. read more

I admit I haven't frequented this restaurant in many years but by special request - needed a steakhouse to celebrate 2 family member's birthday. So Ruby River was the most convenient for all in our party of 5. We were promptly seated upon arrival and our server rocked it from beginning to end. I had the prime rib and while not the best I've ever had...it was good and flavorful. It is served with fresh horseradish on top...which I wish I'd known as I strongly dislike horseradish and the flavor soaked into the meat where it was placed. Others at the table had salmon, rib eye and filets. They offered up either bread pudding or apple cobbler as a complimentary birthday treat. We had 2 birthdays so the ordered one of each and I was offered a bite of their tasty birthday desserts. Overall I would return but beware as their parking lot is compact and with a busy night can be tricky getting in and out between everyone parking, trying to park as well as the patrons walking in the lot. read more

First, the customer service was amazing, Natalie was our server and it was the best service we have had on our trip down here. The steaks were great, the baked potatoes were awesome and the prices were reasonable! If we would have gotten the same meal in Montana it would have been double the price. Thank you Natalie! We are down for my dads cancer treatment , and you were such a bright light last night! read more

Wanted a steak when we were visiting Salt Lake. This place sounded like a good to try. Service was excellent. Steaks were excellent. Cooked perfectly. The jacketed potatoes were outstanding. It's no high end establishment but it certainly a great value for some good food! read more

I'm not even a huge steak person, but this was really good! This was my first time to this place and I know I'll be back. The food was just as good as the service. This was a Saturday visit with 9 people in the afternoon for my mother's birthday. I got the Ribeye with double battered fries and mashed potatoes. First, what kind of wizardry is going on in the kitchen to make me smash those fries before I could bother to dip them in ranch? Crispy, golden fries at its best. I ordered my steak medium well, but it came out more medium and little too much blood hanging out on my plate than I prefer. I asked my server to have them cook it a little longer and when it came back, it was well done, slightly charred more than I liked, but that was okay. I didn't finish my food so I gave it to one of my brothers that happily took it off my hands. My group also ordered eggrolls and a blooming onion. Both of those were super good! I loved the eggrolls and the sauce that came with it. I'm sure I'll order those every time I come here. I can't remember the server's name for the life of me right now, but she told us she was a manager there. They had 2 company parties that were coming in at 6pm and it was almost 4pm. She asked if we were going to be done with our dinner by at least 545pm so they are able to accommodate our party and the parties that were coming in at 6pm. She was up front that they had 2 company parties and where we would be sitting to accommodate my family, one of those parties would be held. I was the first to arrive so I waited for my family for about 20 mins, but we were all able to eat quick enough and left close to 540pm. Our server was great, quick and accommodating. She didn't want to turn us away because of the size of our party and I knew up front they had prior agreements with 2 companies. I appreciated her being clear up front and not making my family and I feel like we weren't valued as normal customers (my siblings come here often) because we weren't a company. read more

I bought the garlic filet mignon skewers. The meat was a bit chewy and was overpowered by the topping. The rice pilaf was a bit salty. The dinner salad was tasty. My daughter's king crab was over cooked - the shell did not crack as it was soft. Her sweet potato was forgotten but brought out when we reminded the waitress. Overall, the food was ok but it's not what it has been in the past. read more

If your guest tells you they don't like what they ordered, it's so displeasing they're not eating or enjoying their meal, perhaps offer them an alternative.... as a manager I would imagine- not only do I want my customer walking out of here with a wonderful experience.... I want to make sure the meal was exceptional- because the truth IS bad service won't always keep a customer away from good food.... the FOOD is the key component in a dining experience. If my customer doesn't like the food- chances are they won't be coming back.... your customer might have a poor experience with wait service staff and STILL come back for the FOOD... but you have to get the food right in that first time dining experience. It's what expectation is placed off of- the fact that I wasn't even offered an alternative to the unpalatable meal was a little shocking, after having expressed not being able to stomach the cheese to the waiter, and admitting I realized it hadn't been what I thought I was ordering was shocking...and quite honestly would have tipped him much better (we left $7.50 on a $109 ticket), would have at the very least tipped triple that, had he sought to "make it right" by offering an alternative suggestion as literally one bite had been taken from the Gorgonzola cheese covered steak- I had expressed my dissatisfaction with my meal, that I was unable to eat it - but was told to "scrape it off the steak" (had already tried doing that before bringing it to his attention...) I was disappointed in the lack of attempt to correct the experience. (Had it not been for my husband swapping me steaks and eating the Gorgonzola cheese that I couldn't stomach . . . . I probably wouldn't be considering a return to the establishment.... ) **Unfortunately, not everyone is lucky enough to rebound off their spouse's meal ...and instead, end up leaving with a poor dining experience- and never return.** read more