Really amazing experience. We went for deep tissue with cupping and my masseuse had a lot of great…read moreheavy pressure and very thorough. You know it's a good massage when it hurts so good! Haha Amazing bodywork. They were also very sweet and funny!

My favorite place in Stockton. Gary is the best. Very kind & very knowledgeable too. I've…read moregone to him a few times & each time I leave feeling revived. Great place!

Best friend's birthday and booked with Cindy and Morgan for two services (massages and facials) for…read moreeach for my friend and I. When calling and unavailable, leave a detailed message with days, times and service wanted and they will call back or even text: Cindy went above and beyond to make this special and I so appreciated it. The quality of the salon, services and overall aesthetic is exactly what was needed to not only celebrate but also unwind.

Absolutely amazing! The atmosphere and ambience was ethereal and so relaxing. I didn't even have to…read moretell Cindy that I was experiencing tension in my shoulders because she could see right away. The massage was thorough and soothing and she was able to relieve a lot of pressure and pain I had been feeling. I left feeling content and sated. I will definitely come back!

This is the best spa ever!…read more They have the best Turkish Bath and Massage services! Laila and her team are soooo professional and really take care of their clients! Feels like a luxury walking in and out! I come back every month!! Dont hesitate!!! Thank you as always!!!

Found this place through Groupon because it was advertised as a 75 minute haircut session with a…read moredeep conditioning treatment. Instead, I got a rushed shampoo, basic conditioner, and haircut in LESS than 20 minutes total. The actual haircut itself honestly felt less than 5 minutes. It probably took her longer to grab a towel from her room and walk me to the hair washing station than it did to cut my hair. I've genuinely had eyebrow threading appointments that lasted longer than this haircut. BEFORE she even started cutting my hair, another customer walked in, and I overheard her say she was "almost done." I had come here before for massages with Anna because I love her and trusted the place, which was clearly a mistake. Got home and realized my hair is soooo uneven. Honestly horrible. I've been depressed all day over how bad my hair turned out. Two years of growing out my hair just for it to end up like this. I would give 0 stars if I could.

Received a nice pampering oxygen facial from Alyssa and truly it was Heaven! This facial had all…read morethe bells and whistles along with the use of luxurious tools and serums. Alyssa had such a gentle yet effective touch and even did a deep massage on my hands, arms, chest, shoulders, and back of neck. I could have totally went to sleep but loved and wanted to hear what each process of the facial was targeted for. I'm an aging, menopausal woman so I'm going to try and have this facial done every couple of months or so to hopefully slow down the aging process, but to also give me some pampering since after all.....I'm worth it. Thank you Miss Alyssa....will visit again soon!

UPDATE AFTER OWNER RESPONSE:…read more Thank you for taking the time to respond. I do appreciate the professionalism in your reply, and I also want to reiterate that my frustration was never truly directed at Kaila personally. My disappointment comes from the overall handling of the situation as a longtime returning customer. I completely understand that scheduling conflicts happen and that businesses have policies and time limitations. However, what was most frustrating was the lack of accountability or meaningful effort to make the situation right after the confusion occurred. As someone who has supported your business for years for special occasions like birthdays, Valentine's Day, and Mother's Day, I expected a little more customer care and consideration rather than an explanation of why the situation happened. I think what disappointed me most was that the response focused heavily on justifying the circumstances instead of acknowledging the customer experience itself. A little empathy and flexibility can go a long way in retaining loyal clients. I genuinely loved coming to Perfect Balance over the years, which is why this experience was so disappointing in the first place. ORIGINAL REVIEW: I've been a loyal customer of Perfect Balance Day Spa in Lodi for years and have regularly visited with my mother for occasions like Valentine's Day, Mother's Day, birthdays, and other special celebrations. Because of the positive experiences I've had in the past, I recently called a week before Mother's Day to schedule two "Slices of Heaven" services so my mother and I could treat each other for the holiday. Unfortunately, this particular experience was very disappointing. After confirming my appointment for a specific day and time, I received a call asking if I could move the appointment to 3:30 PM. I was understanding and accommodated the change without issue. Shortly after, I received another call informing me that if they were to keep the appointment, the "Oasis" portion of the service would only be provided for approximately 30 minutes instead of the full advertised hour. I politely asked whether there could be a price adjustment since the full service would not be rendered, but I was told, "Yeah, no." The receptionist, Kayla, made it seem as though she had already checked with a higher-up regarding the matter. She was polite throughout the interaction and even acknowledged that she understood my frustration and agreed that the situation did not seem right. Because of that, this review is not necessarily a reflection of Kayla personally, but rather of the management decision and lack of accommodation from whoever she had to answer to, whether that was a supervisor or the owner. I also asked whether another day could be arranged instead, but the communication felt hesitant and delayed, which ultimately led me to cancel the appointment altogether and make arrangements with Appellation aka Wine and Roses. It's unfortunate because I have genuinely supported and enjoyed this business for years. The 3 stars are for the quality of massages and prior customer service experiences I've received in the past. However, I deducted 2 stars due to the repeated scheduling changes, uncertainty, lack of accommodation, and unwillingness to provide a fair adjustment for a shortened service that could not be fully delivered as advertised. Very disappointing.

Everything that I complained about on my original, negative review, has been rectified. Services…read moreare now offered daily, and 90 minute treatments are available everyday as well. I have resumed my gift certificate purchases for my wife, mother in law, and soon will add my daughter!?! To that list. Thank you appellation for improving your service availability, which was my only complaint to begin with.

This is a wonderful place to enjoy life. Great location, friendly staff and just a beautiful place…read moreto stay. Can't wait to come back. Don't forget to visit the spa, your body and soul will thank you.

I walked in and Lucy signed me in and also did my massage. I have to say it was the best message…read moreI've had. My body hurts most of the time and she instinctively worked on my problem areas. It was phenomenal.

I made an appointment for a last minute massage and I was beyond impressed! I requested a 1-hour…read moredeep tissue massage. Susan asked me what areas that she should focus on and I told her that my sciatica was on fire. She went above and beyond and this was by far the deepest tissue massage that I've ever had! To the point that she told me that I only had 5 mins left but she really needed another 1/2 hour with me to fully work it out. Of course, it was my choice and agreed to another 1/2 hour only $20 more. The service was friendly and spa was clean. I will definitely be going back and adding to my monthly preventative maintenance.

One of the best massages I've ever had in my lifetime and I'm in my 50's. My wife as well! We…read morewill now be going back twice a month for, at the very least, maintenance. We both HIGHLY recommend this PROFESSIONAL massage establishment. Needed to highlight that. This is for people who need healing and well being. Enjoy!

I use to tell other people about this place, now I will not be going back. Got a text AT my…read moreappointment time asking to push it back 15 min. I was already waiting in the parking lot because no one ever answers the door on time. Wanted 15 minutes, went in, and they said my therapist ran to the store because I said I would be late. Extremley unprofessinal. I told them SHE pushed back the appointment not me and I have other appointments so I left. Wont return. Ashley lost a 50 tip that day.

Great experience, employees were accommodating and polite. My sister and I went here and we plan to…read morego back sooner rather than later.

Chissy has in past provided amazing Euphoria and massage in a holistic ambiance! Scent, sound,…read moreenergy, mood were all carefully chosen. She checked in with how I felt to know the steps to address what heals and comforts those in stress, pain, or tension. Note that openings in clients are fixed so she may manage them well. Thank you Chrissy!

HANDS DOWN the best massage in Stockton. She is incredibly skilled and genuinely cares about her…read moreclients. My body feels amazing, and her kindness made the whole experience the best thing I've ever done for myself. Highly recommend!

Amazing!!!!! That is the word, Irene came to our house and did 3 massages and all 3 of us said the…read moresame thing! She gave us the best massages we have had! She took the time to talk to us about what we liked and any problems we might have. Not only did she listen but she focused on exactly what I told her and went above and beyond!!! Not only do I suggest her but I'm definitely booking another massage!

This is the second time I made an appointment for Massage Envy and was canceled. Got no…read morenotification and was highly upset. Customer Service is poor and they have no explanation for why you were not accommodated for your appointment dates. I requested the number for corporate and the phone number is not accurate, gives you a busy signal . Also, no corporate address nor email. With that being said, I do not recommend you going there. I had two scheduled appointments for a massage and a facial and both were to no avail. no one was able to give me an explanation as to why I was unable to be. I got a email text confirmation to come in and was turned away, requested a refund, and then the manager convinced me to reinstate my contract in which I did. Then, returned for another appointment and was told that the person was unavailable. I was so frustrated, asked to be reimbursed my (6) credits to visit and will never go again!

I've been a loyal Massage Envy customer, but my recent visit left me disappointed. The air…read moreconditioning was completely out on a day when it was over 100° outside. There were fans blowing everywhere, but it was still unbearably hot--both in the lobby and in the individual rooms. For the amount of money I pay for a massage, basic comfort like climate control should not be an issue. That said, my massage therapist Michael was phenomenal. Despite the heat, he delivered a great massage--professional, attentive, and incredibly skilled. He's a 10/10 and the only reason I didn't walk out. Massage Envy needs to do better with facility maintenance, especially when customers are paying premium prices. No one wants to relax in a sauna-like room.