1 Star - Serious Health Concern While visiting Ruby Tuesday in Roanoke Rapids, my family and I witnessed a German cockroach crawling on the salad bar, which was supposed to be fresh and ready for guests. I immediately notified management. The only response I received was, "Oh my goodness." There was no attempt to remove food, clean the area, or address the issue in any way. Because of this, we chose to leave and not eat our food. A roach is disturbing on its own, but a German cockroach is commonly associated with infestations, which raises serious concerns about cleanliness and food safety. I have photo and video evidence of what we saw. Additionally, the restaurant appeared severely understaffed. We waited over 20 minutes just to be acknowledged and seated. This experience was unacceptable and concerning from a public health standpoint. I do not recommend eating at this location and will not be returning. read more

Ruby Tuesday - American Near Me - Roanoke Rapids, North Carolina

I have to give credit to the lady who waited on me. She was the waitress, bartender, and hostess. And, she got things done! God Bless her! My food came out hot and tasty. One other staff member was keeping up with the buffet bar. I had a nice relaxing lunch and would stop by again if I was in the area. Check Them Out! read more

Ordered take out and took them 1hour and ten minutes to get the order. At the hour mark I asked for a refund and she said no, the manager said it's not their policy. I said by law I'm allowed to have my refund after one hour. She said buy law she can throw me out for disorderly conduct! There where two other ladies that heard it and said - WOW.... She is the one being disrespectful and disorderly....!!! The over worked staff are absolutely nice... just need a new manager or a bar/restaurant rescue ASAP!!!! read more

Just had the salad bar, it was ok. Service was very slow. Waitress never checked in us, offered no refills etc

Ordered a beer and a glass of water, water never came. Ordered an American smash burger and tater tots was not offered any ketchup or mustard, asked for mustard... 10 minutes later I ate my burger dry. And this took an hour!!! Too slow too many misses. read more

Salad bar has no meat, eggs or onions for the 3rd visit in a row! Do not plan on ordering the bar. Steak was overcooked too.

Ammon was a very great server assistant, made sure we were greeted coming in and out.

I went in the restaurant to get my order took almost an hour I had two orders I checked my order for the cheesesteaks. I only one cheesesteak and some fries. I told them that this is not correct that I ordered the two cheese with no combo only the two they tried to tell me that for double meat, which was wrong as you can see on the picture that it says double it up and after going back and forth with several of the managers in the restaurant, They even took a picture of my order that I had placed online. I didnt apperciate them try to make me look stupid and aggressive for just asking for what I had already paid for online. I just got fed up with it and left after I got my second order. read more

Ruby Tuesday - I ordered to double it up the cheesesteaks as you can see, no combo. After waiting almost an entire because I had another order also. - American Near Me - Roanoke Rapids, North Carolina

Rewards system is excellent if you are looking to save some money this holiday season. Also they sell gift cards too.

Definitely recommend, especially if Dee is working!! So many choices on the menu that there was something for everyone! Topping off the delicious and excellent food was our friendly and lively server, Dee. We stopped by on our trip from VA to SC and were looking for healthier options. Two of us had smash burgers (they weren't the diners in our group concerned with healthier options) and others had the outstanding deconstructed kabobs, one shrimp and the other chicken. The meals were perfectly cooked, tasty and enjoyed by all. We will be back to the Ruby Tuesday in Roanoke Rapids, especially to see Dee. read more

Worst service ever. Didn't bring us what we ordered and couldn't be bothered to correct it or not charge for what we didn't get. When server spilled my drink at table, I had to get napkins from serving station as he didn't bring the napkins or clean as he said he would. Awful attitude on servers part. read more

Believe the reviews! This place is terrible! Pre processed chicken was awful. Catfish tasted like it came out of the microwave. Salad bar was ok. Left after one bite of our food. The waitress was not surprised. The employees know the food is inedible. Stay clear of this place! read more

so I came to Ruby Tuesday for lunch when I got there I was greeted by Carlton he said he was the acting General Manager he was so nice he had the biggest smile he greeted me and my coworker he even assisted the server with helping us with our order. he made sure our food was cooked the way we wanted it he also went as far as to show us how to set up our app to receive rewards. I have never had this experience at this Ruby Tuesday it's usually not good service. the food was great the service was great and I pray they keep Carlton thank you again for reintroducing me to Ruby Tuesday Carlton I will come again!!! read more

This was probably the worst meal I have had service wise. Food was okay - no complaints, but once we placed our order we had to go to the bar to get ask for refills or ask for anything. Not sure if the server was in a bad mood but she was rude and dropped stuff at table like we were a huge inconvenience to her. Not sure if it was because we were seated in the bar area but it was literally worst service ever and if ever going through again will not return. read more

Today we stoped in for dinner and the service was slow and a little disorganized, There were new staff learning their jobs. It was very busy inside and with take out. Our dinner was good, served fast and as ordered. We were tired and just needed a little patience. The ambiance was a little hectic but fine. We would eat here again and haven't been to a Ruby Tuesday's in a while. read more

Second time here as we passed through, we like their salad bar which at 8pm on a weekday was fresh and well stocked. Staff was friendly and responsive. Kitchen and bar were a bit slow considering that it was only about 1/3 occupied. Food was as ordered and tasty read more

These are super rude if I were you I would not order any food from this place. I called about my order to make a change and they hung up on me. The employees act like they don't want to be there and I wouldn't trust this place. Plus the food is not good at all. read more

The service is terrible! It took us forever to get our food. There was a huge hole in my seat. I should have took a picture of it. We are never going back! read more

1 Visited establishment on 5/5/24. We were seated at 4 pm order for food a placed few minutes later only to arrive about an hour later. Salad bar was messy food all over bar and on floor. We have to wait 15 to 20 minutes for items and dressing to be added to the bar. Cajun pasta had absolutely no sauce when asked for sauce was told it was be extra per cup of sauce. Broccoli was cold rice was very dTy no taste. I go there often but this was the worse ever. Waitress didnt bring napkins or refill drinks, even when asked still had to wait and the place wasn't busy. read more

I'm not sure why when I walk in at 6:30 on a Friday night the kitchen is closed. I ask to be seated until it opens & just have a drink while I wait. Nope. Can't sit until the kitchen opens. I'll grab a drink from the bartender & sit at a booth. Nope not allowed . I said " I guess we will go somewhere else to have a drink." Hostess said "ok" while I was walking out baffled I said " I guess they don't like money." I also tried to reserve a booth for when I come back & they said they can't do that because someone may want a booth while you are gone. I said.. "but not if I reserve it? Right ? " hostess completely said "I can't. I don't make the rules." Common sense is gone in the place. Lastly when I pushed to just sit & have a drink the hostess asked her manager if it was ok ... the manager denied us. Long story Hostess tried. Manager doesn't like success, money or good reviews read more

Food deliver was probably a bus boy and was assigned as a waiter. He tried but kitchen didn't help him. Ordered pot roast....flavorless meat, watery flavorless gravy, sitting on mashed potatoes and sprinkled peas and corn. Not good. No front of the house manager insight. read more

Wife ordered a strawberry tea. Took forever. Ordered the steak and scallops special. Do not get it. The steak is a flat piece of shoe leather. And it clearly says on the menu that it comes with baked potato, never got it. When we asked the waitress, oh you never said you wanted a side. Well it comes with it, why would we have to ask. Would not recommend. read more

We were just traveling through and have in the past loved Ruby Tuesdays salad bar. Not here though. As we were waiting to be seated 15 minutes( staff was sitting in a bench booth visiting) we looked over the salad bar. The pickings were scarce, lettuce wilted and the presentation was dirty and not appealing at all. Not wanting to get food poisoning we chose to leave. Not even an acknowledgment from staff members as we left. We went to a wonderful Mexican restaurant ( Don Juan) down the street and the food there was amazing read more

Terrible service. Waited almost 15 minutes for the server to come to the table. When she finally came over we felt like we were bothering her to wait on us. Food finally came out no one gave us utensils or a napkin. Had to ask for them. Not once did she come over and ask if we needed anything. Would never go back. read more

I can't recommend this place. I would not bother to submit a review but I'm upset that we were overcharged. We couldn't get a copy of our receipt so we didn't know how badly we were overcharged. Seriously who doesn't let you review the receipt? They texted it to us but it was a week later. We were charged for a salad and an extra beer we didn't get. The service was slow and the waiter would walk by us 2 or 3 times before actually getting what we asked for. The place smells bad. Like the carpet has mildew and the furniture looks old and dirty The only good part was the food. Unfortunately it's not good enough to come back for. read more

Good food, good service. Would return. Our server Atesha was delightful. Also got a great piece of carrot cake.

Weary travelers stopped here for dinner. Always love the fresh salad bar. Our bartender, Tisha, was welcoming and attentive. Look forward to returning again! read more

Yes, thanks to industry wide staffing issues, the wait was a little longer than ideal. But the food was good and the service GREAT. Tisha was outstanding. Everything within her control she handled well. Her patience with one extremely obnoxious guest was .... impressive. read more

How can anyone give this place a bad review? This location is fun as hell The employees are goofy and fun- I'm the only white girl here and walked in like a bat out of hell. But they got plenty of booze. And a fun crowd. The food is gross AF The shrimp app i got looked like dog poop with garnish I'm taking food back to my hotel God knows the gelatinous muck I'm bringing back to my family at the hotel. All the restaurants around here got crappy reviews. But whatever just passing through. Woohoo!!!! read more

See all

Lunchtime visit. Seated promptly my the hostess. The RT menu has changed, so that the Garden Fresh salad bar is now included on most entrees. Nice change! I ordered the Chicken Parmesan Pasta with the Salad Bar. I've ordered this at other locations, and it had always been served on a rectangle plate. This location served it in a huge bowl, which has nothing to do with the taste, but was certainly not as visually appealing. Have to go with 3 stars instead of 4 because of my server. She was plenty pleasant, but my beverage glass went empty and she blamed someone else for "not watching her section". read more

Server was wrong about coupon. -- I had a coupon, buy 1 get 1/2 off the lowest price of 2 items. Ordered the 16 oz Hickory Bourbon pork chop and wife ordered the Hickory Bourbon chicken (small). When i got ready to pay, I handed waiter the coupon. He said I couldn't use it because the pork chop was a promotional item. Also, when I ordered he said there would be upcharge for broccoli instead of apple listed with the pork chop. I paid the bill as it was with no discount. When I got home, I did an order online for the same items as a pickup order. The coupon was accepted and 50% was deducted for the lower priced item. Also, I was able to sub broccoli for the apples at no extra cost. Waiter was misinformed or incorrect or whatever the case may have been and cost me and extra $8.00. He did not even try the coupon, only that it couldn't be used. Otherwise food was good - service was slow but they were fairly busy. read more

Worst service I've ever had. Not sure what the waitress was on, but she was totally out of it. The meat was dry and had no flavor. The salad bar was good. I had a new your strip, my husband had the triple play. His ribs were literally so dry they were not edible. We won't go back, and I was a server there years ago! read more

Food and service both horrible. Salad bar not maintained. Restroom dirtier than a gas station bathroom.

It took an hour to just get drinkers and had to go to the bar for them and one wasn't what was ordered and the waitress who fixed it took the glass from me add some said I'll get you a spoon so you can just stir your own drink, then after waiting 2 hours still no food. Staff and manager Loretta had no problem with the horrible service. AVOID AT ALL COST!! read more

Believe the bad reviews. I came in because it was near my hotel. Worse ruby Tuesday's experience i think ive had. I walk in and the first thing to hit me is the music. It is entirely too damn loud. This is not a club. Turn it down. Waiter took forever to get to me. I was about ready to walk out before he took my order. A few employees sat at a table next to me getting silverware together while complaining... about the job... the schedule... other people not helping them. Ugh. Food came out i ordered the asiago bacon chicken. It looked pathetic. Clearly the worst one i have ever ordered. Basicly 2 chicken fillets with a bit of cream sauce a few mushrooms, 3 flakes of ...bacon...? Maybe? And a sad couple of cheese flakes. The mashed potatoes looked nothing like the pic on the menu. Just a tiny sad pathetic splatter of mashed potatoes with ... something? In them? I asked for the check and after bringing it the guy kind of stood there and stared at me. I was his only customer at that point. You literally have nothing else to do dude? Rude. Chickfila would have been exponentially better and cheaper. read more

For my hometown, this is one of only 3 places to get the perfectly prepared steak. The other two are David's on he Avenue and my wife's kitchen. We have had the pleasure of being seated with many servers and they're all amazing. We especially love Jeff who seems to remember every time we've been there and goes out of his way to make sure we are always happy. My children and wife love Ruby Tuesdays, as do I. And this especially awesome because 5 years ago, this place was my least favorite in town. read more

I would have given this a 5 star , the food was very good and since I have been to a ruby Tuesdays they have redone their menu and most things looked so good I couldn't decide. The service at this place was horrible - the server could not even pay attention to us to take our order - was paying attention to everyone around him and the asking us to repeat and taking forever to bring drinks and the food out - he would walk by oh that's right let me get your drink for you ??????? Food was great not he service. read more

This Ruby Tuesday's was pretty much what you would expect. We all had burgers which were good. They were even cooked the right temperature, which is not always the case. One thing was the service was slow. It took an hour for us to get in and out for lunch. She was very friendly tho and if I had to guess, it was not her fault but the kitchen was slow. read more

We stopped for lunch while running errands in town and enjoyed our meals. A grilled salmon "fit and trim" and a shrimp scampi. Each was well prepared and delicious. Service was good. Glad to dine in again. read more

I visited this restaurant a week ago, had a very poor experience and wrote a review reflecting it. Got a response from customer relations which asked me to reach out via email. When I did that, they asked me to provide my phone number. The review and the email which further described the situation wasn't good enough. I think it would be easier to have cooked my own meal and washed my own dishes then to deal with this organization. read more