I called AAA for battery service, and Tony from SM Towing was sent out to help me. His response…read moretime was even faster and the estimated arrival time, which I really appreciated. When he arrived he was super friendly and was ready to help right away. He's a great guy-friendly, professional, and very honest. He went above and beyond what the initial service call was for, and I'm extremely appreciative of the extra time and effort, he took to help me out. Excellent service all around. Thank you, Tony! I would definitely recommend SM Towing.

Tow truck driver Jesus was professional, courteous and did his best to ensure we had a positive…read moreexperience. We highly recommend his service!

10/10 experience with Orcutt towing from start to finish very professional, no wasting time they…read moregot the job done. I highly recommend checking them out for any of your tow needs. Thank you David

In a pinch I needed my boat towed and the driver showed up quickly without judgment and was very…read moreprofessional! Considering how large the boat is I was very concerned that it would topple over but the driver made sure it was safe and sound and I appreciate the time he took and the help he gave!

These guys are the best. Always show up sooner than promised and couldn't be nicer about it. No…read morejudgement for whatever pickle you're in and very accommodating.

I had a flat tire without a spare. Smitty's was there fast. All paperwork was coordinated by…read moreSmitty's. He loaded me up and 56 miles later we were at the dealership. This company and employees are top notch.

I have USAA insurance for my big F250 7.3 w 4 inch lift. They sent Gil's towing. Tito the driver…read morewas awesome, polite, clean, knowledgeable, helpful. Their flatbed tow truck handled the 9000 lb truck with ease. Tito knew exactly where to take the truck. I felt calm and confident knowing they had the truck and delivered it the shop I requested.

I lock myself out of one of my cars every couple months. Gill's gets me back in every time…read more They're always busy but I still recommend. They're cool.

Great service, Omar arrived when expected (after hours)…read more Very courteous and friendly, same goes for Dispatch person. Ive always trusted City Motors for many years.

The AAA man was courteous, fast and took the trouble to explain i didn't need a new battery, but…read morelimited driving, due to covid, was my problem. He set me a task of starting it, driving it and it's great! Big thank you to Carlos!!

Good communication. Great service. Arrived on time. Friendly and helpful. Highly Recommended!! A++read more

Alonso is smart, punctual and extremely helpful. He genuinely understands how both his knowledge…read moreof vehicles and his innate kindness both reassure those whom he rescues! Cannot imagine that anyone else performs his job or could run his buiness any better. it is always satisfying to watch anyone perform their job or sport exceptionally well!

Very responsive and cordial to clients. Will use again for future needs. Supporting local ownedread more

WOW! AMAZING CUSTOMER SERVICE! My daughter couldn't get her car started, looked up towing in Santa…read moreMaria. The owner, Gus had great reviews so I called. He answered immediately and sent a driver. He kept in communication regarding eta, had a plan in place if the car didn't start. All this and her car started just as the tow truck arrived. Not only did Gus call to say he wasn't needed, he was so pleasant and nice even though he didn't make a single buck! Keeping his number for the future. You won't be disappointed with this company. THANK YOU GUS FOR HAVING STELLAR CUSTOMER SERVICE!

They do a great job of getting illegally parked vehicles removed from our property. Thanks!read more

Driver goes around towing peoples car and waits for owners to approach so they can charge them a…read more"$150" drop fee. Not a legit business who provides a service, they're sharks to the citizens of the city and a purge.

Highly recommend this business! He not only arrived quickly (19 minutes- yes I timed his arrival)…read morebut he also knew exactly what he was doing. Upon arrival it took him less than two minutes to unlock my vehicle and his fee was extremely reasonable.

My 16 year was in an accident on 8/2/24. I immediately called Allstate and opened a claim. I have…read morethe claim number to my daughter and told her to have the car towed to a collision center. This tow company said no unless she paid $400. I said, we have insurance with an open claim and AAA towing, tow it to a collision center (I was out of state). It went to the tow yard. On 8/3 I went in person and emptied the car, they took a photo of my license and registration. I asked again to have the car towed to a collision center. This tow company had me complete paperwork to release the car to Allstate for them to arrange the movement to the collision center. Then I get a notice in the mail that the tow company put a lien on the car. Why not bill Allstate who you have the information for and claim number? Or better yet, why not tow the car straight to the collision center as requested? I feel like this company is scamming my 16 year old at this point. I get you need to make a $, but she's a kid and we told you the car insurance info, claim info at pick up and that we have AAA. She's not even at fault.

On 4/16/2024 I visited this towing yard after they were the initial towing company called by SMPD…read moreto retrieve my vehicle after being involved in MVA on 4/12. Upon entering the yard I did the mistake of walking over to my car without "asking" for permission. The lot "yard" staff here almost immediately hostile and overbearing acting as if I was an immediate threat to "?" idk driving off whith clearly a totaled un-drivable vehicle. Not to mention there was an SMPD motorcycle officer in uniform inside the yard having a conversation with whom seemed to be the owner. Clearly there was no need for the yard staff to act as hostile and rude as they did. The lady in the office was helpful and not as rude as everyone else in this towing place. Awful experience.