Another business price gouging and blaming the economy. Smh. $20 for a tiny toy? Ridiculous…read more Honestly, people should start cooking for their dogs -- it's healthier than the overpriced, low-quality stuff these places are selling. I'm never going back, not here nor petsmart both ridiculous and overpriced!

Love the shelby store as it's larger and well stocked. All employees are super friendly & helpful…read more I also use the nail grooming service and highly recommend.

It's a nice store, but they heavily push grain free foods and raw diets, which is the complete…read moreopposite of what most veterinarians recommend.

Rocko's is my one stop pet store. They have always gone out of their way to help me find what I am…read morelooking for. I pass 3 pet stores on the way to Rocko's for a reason. Look no further...Rocko's will soon be your goto place for pet supplies too!

They have a lot of pet items and good prices. I was able to find a number of interesting things for…read moremy dog

I heard that this store opened up on Black Friday, and I never got to stop in and check it out. I…read morewas amazed with the large amount of dog food they had, with bigger bags as well. They had a lot more dog items than any other item it seemed. There was rows and rows of dog toys, food, beds, accessories, etc. We went to the cat section after and there wasn't as many food options yet, but we saw a lot of the big named popular cat food anyway. We even found our brand that we use. The best part was walking over to the wet food. We found Tiki Cat wet food - hardest cat wet food to find anywhere. No one has it. We have checked the major pet stores and other stores we shop at as well. You can only buy it online and it is rated as one of the healthiest by multiple vets. We decided to buy the two different options to try it out and see if our cats love it. They had quite a few cat toys, and some really cheap options. Across from the food, near the register, we saw rice and mice for sale, super cheap. They were adorable. Right above them, they had cute birds. These are the only live animals they have in store - no dog/cat adoption. I really enjoyed two other sections of the store. The fish area surprised me with LED tanks or Glow tanks - something my little sister would love. Quite a few of them came with a set that included rocks and a few decorations, along with a filter. It makes it easier to have everything you need, and with different designs. I loved the rocks they had as well. Another section was the bird feeder area. They had really pretty bird feeders and large bags of different bird food. They also had tiny little hanging food items or discs that were super cheap. We saw gourmet food items for critters, including birds. I am excited to buy a few in the spring. I was amazed to see wildlife food, like corn, for deers. I did not expect to see it. The employees at the register are very friendly, and were happy to hear I was excited about the wet food options. I am hoping they will bring in different kinds in the future! Looking forward to stopping by in the future.

This review is for the employees at this location and NOT for the products or animals carried here…read moreby corporate's direction. The employees here are very knowledgeable and helpful. In particular, Jamie is an absolute gem and clearly cares about the animals she cares for and encounters. She was so helpful in finding me the items I needed and explaining their use to me. We also swapped stories and tips on guinea pig care, and it's so nice to see people who understand the needs of such a misunderstood animal. She's great, and I hope Petsmart knows it. As for the Petsmart, this store, like all others, carries live animals and contributes to impulse purchases that result in small animals being abandoned, left in the woods, left at overwhelmed small animal rescues, etc. Don't purchase live animals from these stores! Local rescues exist!

I was in there looking at fish at 8:56 they close at 9:00 and no one was buy the fish so I found…read morethe 2 I want and then went to find someone and she gose its 9:00 I can't with these ppl smh and there's ppl shopping for there dogs like wth

Amazing experience and visit there today! Came in to get some different wet food for my picky…read moresenior cat to try and the ones I was looking for were on clearance. The gal that worked there saw me looking at the clearance table and made sure to let me know a different location cat food clearance also was in the store - which was MUCH appreciated! Upon checkout the guy worker was also pleasant and as he scanned made sure all the clearance prices were ringing up correctly which was amazing. As a customer, I definitely felt like my time being there was valued by employees and they both made sure to go above and beyond to cater what I needed. Will definitely be back to this location and I highly recommend it!

As a lifelong pet owner, I love coming to these type stores to see more speciality items and food…read morethat's available for my pets. Petco has done well with me over the past few years since my cat's on a special kidney diet, and as anyone who's had cats knows, their fussy eaters. After working with my vet about 2 years ago, we got puddy settled into her new diet and she's finally acclimated with her routine. When I was growing up we had a dog and we had that dog on Science Diet dog food. I also had a Beagle who ate science diet since he was over weight and getting these bags of food is somewhat expensive and this was before the day and age of the internet. So, coming to stores like this was imperative. But here's where I love Petco. In my area, there's only two stores that carry Puddy's Royal Canin wet food for her kidneys in the loaf style can, and that's Petco! (the other one's pet supplies plus.) I buy the cans about 5 or 6 at a time since a case (24 cans) is $70 on Chewy. The reason I get 5-6 can's at a time is because my cat's primarily on a dry food grazing diet. Wet foods only on request. Sometimes puddy will pass on the wet food for a few days and since I don't want it spoiling, I don't buy in large quantities. So, off to Petco we go. During the pandemic, there was a huge pet food shortage, and Petco saved me a few times by having it available and in stock when other places didn't. The food shortage went on for a good long while and it was rough there for a hot minute. But, they did me right and always came through when I placed an order and had it, compared to Petsmart who doesn't carry half of what I need anymore. The joy of shopping here is not only do they have my specialty food, but I can order in advance on their website and it'll be ready for pickup when I'm there. Sometimes they'll have it on sale and I do save a few bucks but I also like seeing what else they have here. I've picked up a few other things while here in the past which helps. The staff here's good, but for a while there, it was slacking. I appreciate them, especially post pandemic. They also do pet adoptions which is great. They have a grooming center for dogs, but puddy doesn't need grooming, so we don't go. I think they might have a vet area, but we have a specialty cat vet so I don't utilize that either. Overall, fabulous!

I stopped in to pick up some crickets for my son's gecko and also needed to get my cat some soft…read morefood since he recently had dental surgery. The associates were very helpful and helped me find exactly what I needed. Everyone was friendly, knowledgeable, and made the shopping experience easy. I always enjoy coming here because they have a great selection and excellent customer service. I highly recommend this PetSmart to any pet owner

I've been to a few Pet Supplies Plus stores in my day and this is one of the bigger, more organized…read moreones in the area. I usually go to the one out by me in Rochester Hills, but this one seems way nicer! Walking in, there's tons of stuff to choose from. They have a super nice dog wash area and I think a grooming zone too. The selection here's top notch, and way better than the one I go to. The pet food selections great, but I didn't see the cat food that I needed, but they do have an awesome selection of litter boxes and litter options to choose from. Tons of toys at reasonable prices, crates for dogs, reptiles, fish, ferrets for sale, you name it. The staff here's friendly and helpful too. I was shopping in the cat toy area and a lady asked if I needed help or had any questions. She also rang me up when I checked out too! Overall a great store and impressive with selection and quality. Will return in the future. Oh, and they have a bin for donations in the front of the store for the Macomb County Animal place!

I love this store because of its wide variety of animals it caters towards. Birds, Guinea pigs,…read moregerbils, hamsters, various reptiles and amphibians, and aquatic species as well. Most employees are well rehearsed on animal needs or at least the ones that they own themselves. I signed up for the pet club to earn points and get discounts since I have 2 fish tanks and 14 female Guinea pigs! They were super helpful and the owner was extremely friendly when giving us information. They went above and beyond when trying to find the best deal for a 60 gallon tank. Even helped load the heavy oak stand into the truck after hours. Helped with tank stocking so it would be a very peaceful community with lots of live plants which are low maintenance. Wonderful selection of Guinea pig toys, mine can't get enough of them! My ONLY complaint with this store is the sale of live animals. They have wayyyy too many Guinea pigs in the cages and too many rabbits in small wire-bottom cages. They do however have plenty of food, water, ect but no room to run & high chances of disease spreading. Rabbits and Guinea pigs run a high chance of spreading diseases which are deadly to Guinea pigs. The acrylic tanks/cages allows for too much ammonia build up which can cause URIs. For an unsuspecting new pet parent, they would shrug off as sneezing. Antibiotics are fairly cheap but has to be bought from a vet after diagnosis which many parents wouldn't do for a "childs pet". There are soooo many Guinea pigs in shelters and rescues in need of new homes and wish that they'd try rehoming before mass breeding at the store. Also, don't buy hamster, Guinea pig, or small animal cages here! None are large enough or for hamsters offer deep enough trays to fulfill the minimum requirement of 6-8in of bedding. For Guinea pigs, Midwest, C&C, or homemade is the way to go. Hamsters have more suitable options both store bought and homemade, just do some research!

They are not open. Maybe they moved? Website is down. So sad. Did have a good selection of fishread more

I've been taking my dogs there a few years and let me tell you.every time I take my dogs there…read moretheir private parts are nicked and they are scared to even get back in the car for 2 weeks. I specifically have directions on how I want my dogs to be groomed to the person who took the appointment and the groomer Cindy,(whatever her name was) to keep my dogs face and to give them puppy cuts to both. My dog ended up being shaved to the bone I'll post a picture of him but absolute worst grooming service I've been too and enough is enough!

This place sells very sick puppies with parvovirus. You won't know they are sick until shortly…read moreafter you get them home where you'll quickly realize that your beloved new family member is very I'll and needs emergency veterinary care whichever will cost you hundreds, if not thousands. When you call Donna, the owner, she will refuse any responsibility. This place also groom's and has had dogs die from being soaked in chemicals. Google it; it's verifiable. Please do not support this horrible business! Let's shut their doors once and for all so no more dogs have to suffer because of this awful place!

Friendly but not very welcoming. Brought in my Service Dog and I asked if he could just take a look…read moreat the cats they have. I know better than to let my dog touch a cat or another animal in the store--but the manager was so adamant--"no we've had so many bad experiences and these cats have had a bad history..." Well if he was more understanding of how official Service Dogs are and their handlers; he would be more educated. My dog and I have never had a response like that about not being able to just look at the cats or other dogs that are being shown for adoption; and we've visited dozens of pet stores. 2 stars to the Manager. 5 stars to the other employees for being welcoming to my dog. Very nice store by the way!

Love this location! Super close to my work, friendly and helpful staff and I always find my food in…read morestock!

I wish I could give this store six stars. April is a great business woman and she does a good job…read moreof finding the best staff (and baby birds). The grooming is good too.

Every part of the experience has been wonderful. The staff are all very kind and knowledgeable with…read morebird care. they are very patient with me coming to visit and i always learn something. lots of toys and products for happy Birds and People. Its obvious that they have the birds best interest in mind and honestly love these little guys. Only place ill go now.