I had a tenant move out and my normal cleaning lady was out of country…read more Ottera provided a competitive price and did a great job in cleaning the apartment. My new tenants were very happy.

Conscientious, dependable, on time, and they clean my house as if it were their own. They also…read moreclean my office and are so wonderful! I can't speak highly enough about this company. They were highly recommended to me by trusted friends, and I can highly recommend them to you.

I scheduled a move out clean and the team did a great job. I have no complaint, scheduling was easy…read moreand pricing was transparent.

Used Yelp to help me with cleaning service - really like that it offers several quotes. I'm a…read moresingle mom with three kids and needed the help. Vik I believe her name was seemed helpful in the messages. I liked the detailed description sheet, my only con was the cleaners were over 45 minutes late which someone else mentioned. You probably shouldn't give an appointment slot and just provide a window time. Between 1-2pm or 4-5, etcetera. I did not do the deep cleaning because I didn't have time to organize the bedrooms. They did the downstairs and both of my bathrooms. The bathrooms were done really really well. They cleaned the kitchen too, and I can't even believe they washed and put a sink full of dishes in the dishwasher and unloaded my dishwasher, that was a significant lift. I have hardwood floors all throughout and I couldn't really tell if they mopped the floors or not. I saw some stains that were inside before I left and still there when I came back. That and the tardiness is the only reason why I won't give it five stars.

I was referred to Jenny by my disaster mitigation company after my house was done after a flood…read more The basement was under construction for 3 months and there was dust everywhere. We needed a deep cleaning and I knew it wasn't going to be cheap. Jenny did a fantastic job and the price was reasonable. Good work isn't cheap and in today's business climate you don't always get what you pay for. When you find someone who still takes pride in their work you stick with them. I will be hiring her on a regular basis. Thank you Jenny

After a disappointing move in clean from another company when I first moved into my house, I was…read morelooking forward to a proper "reset" of my house to a standard of cleanliness and then help me maintain it afterwards. Jennys-Shine exceeded my expectations. She performed a thorough deep clean of my main living space, paying attention to details I had trouble keeping up with day to day. Every surface was left sparkling. She was professional, communicative, and worked around me with efficiency while I got my own work done from home. Her pricing is great considering the level of service provided. It's a relief to have found someone with exacting standards. I've already booked my next clean!

After utilizing their services for about two years -- HUGE ISSUE OCCURS! I scheduled cleaning and…read moredue to unforseen reasons we had to reschedule day of! Next week team came out and service was conducted and payment was submitted on site via check! Two months later I receive an invoice for $150!!! Called and had a full blown argument with Mr. NEAL! NO ONE EVER ADVISED THERE WAS A CANCELLATION FEE! I rescheduled the same day for service the next week I say...He's hollering, screaming on the phone saying, "I'm supposed to just eat this cost etc etc." My argument is NO ONE EVER SAID ANYTHING TO ME about A CANCELLATION FEE! Sir...you can't just charge businesses for fees without any documentation or even A VERBAL MENTION! He says at the top of his lungs, "I'll waive this fee and you need to find a NEW SERVICE PROVIDER!" THEN HUNG UP THE PHONE CLEAN IN MY FACE! WOW....I'm appalled to say the least but he knows you can't just charge fees OUT OF THE AIR! GOODBYE - I would never do business with you again ANYWAY!

We have been using Olympia for the 7 years, which was usually good. However, the last time they…read morecleaned the vents, they did not do the job correctly. We called Neal Jr. who came out and showed us pictures and said it was done; he would not go on roof and look at vents. We scheduled for this recent service at 5 am last Wednesday. They did not show up. I emailed Neal Jr and asked what was going on. He never replied. We rescheduled for this Wednesday. Nobody showed again. This is how they end a relationship after many years.

excellent company. worked witb our timeframe. did a great job with the carpet cleaning for 4rooms…read morestairs and hallway. all for a reasonable price

From the owner: At Second Chance Shine, LLC, we believe a clean space is more than just appearances—it’s peace of…read moremind. We specialize in detailed residential and commercial cleaning services, including deep cleans, move-in/move-out services, and ongoing maintenance that keeps your home or business sparkling. What makes us unique is our commitment to excellence and second chances. We pride ourselves on being reliable, thorough, and professional—treating every space as if it were our own. Our team goes the extra mile with attention to detail, eco-friendly practices, and a friendly approach that makes working with us stress-free. Beyond cleaning, our company was built on the idea of fresh starts. By choosing us, you’re not only investing in a spotless space, but also supporting a business dedicated to creating opportunities and uplifting our community. With flexible scheduling, competitive pricing, and consistent five-star service, Second Chance Shine is your trusted partner in keeping your environment fresh, welcoming, and worry-free.

Hard working father and son family business. You'll be at ease having them in your home.read more

I highly recommend the Great Guys!! The company was easy to deal with, from quoting the carpet…read morecleaning to scheduling a service date. The team did an awesome job!