My name is Brittney and I have to say, this review has been a long time coming and without any hesitation I say this...Ruger Construction is hands down the best restoration, construction and remodeling business in the Temecula Valley. The owner, Jesse, exemplifies integrity and his commitment to that is obvious in his employees, his sub-contractors and his work. I initially met Jesse and his crew when I had a massive water loss in my home. It was unfortunately on the third floor of my home and effected the subsequent two level below. His response was nearly immediate, and his crew started the drying and decontamination process without hesitation. Continuously updating me on timeframes and a straightforward presentation, while the project developed into something much more, I appreciated the crew's dedication and honesty every step of the way. They put up protection in areas I wouldn't have thought about and the floor protection was very comprehensive. I would say without a doubt, his main focus was ME as the client and not the Insurance Company. They handled all mitigation and emergency negotiations and operated under fair market value, providing both the company and I with the best options to provide continuous matching from flooring to paint and beyond. When it comes to the personal side of things, I was going through a lot of personal stress and life events which effected my emotionality throughout the process. Jesse was sensitive to what I was going through, and honestly went above and beyond helping me with certain aspects of the job that I was responsible for. Honestly, I have been brought to tears multiple times during the project and could not have gained more respect for a business. I got to know the employees and learned that they too were poured into in their personal growth and were hardworking people. I have a Ring system installed and even captured a pizza cooking event Jesse held for all of his guys at lunch time in the driveway of my house. It was so heartwarming. All things said, I had another water loss about a year later and simply could not do another insurance claim due to the extreme insurance hike that took place after my old company did not renew my policy. I immediately called Ruger Construction without any hesitation. I'm in the process now of needing to potentially redo my master bathroom, and Ruger Construction has provided me several options at a few different price points without any pressure, influence or feeling of a time crunch. I will choose Ruger Construction for any home project, renovation and unexpected restoration project I ever have in an area this company services. I very much look forward to his company expansion and their new ventures into 3-week projects redoing pre-planned bathrooms and kitchen remodels. I have no doubt that this company has a big future ahead of them and recommend anyone in their service area to give them a call for any transformation you have in mind and challenge you to use them instead of any insurance recommended vendors. Most policies actually state that clients can chose their own contractors. CHOOSE RUGER! read more

We first used Jesse's services a couple of years ago, when he helped us recover from our flooded kitchen. At that time we required extensive work, including removing existing kitchen flooring and carpeting in the adjacent room, de-humidification and mold abatement, and then installing new flooring, kitchen cabinets, counter tops and sink and lots of paint. For us it was an ordeal, but Jesse was always helpful, which among other things included advice regarding dealing with the Insurance company. During the last rain a leak developed and I could not Identify the source, but it was coming from around a window. I had two window guys and the called Jesse, who correctly diagnosed the cause, it was a simple fix and he he charged us NOTHING. read more

Called for an estimate. They never responded. Called again... the lady who answers is lovely.... she did send someone out (the owner) I spend about 40 minutes w him explaining what I was Interested in doing. Never sent estimate. Never responded to calls. Never heard back. I had to find another contractor. Who responded pretty immediate I was more sad and flustered. I didn't know what to expect and I thought they would help because the lady who answered was so kind and yet the owner didn't give a crap read more

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I contacted Jesse to quote balcony repairs for my clients' house that is in escrow. He was quick to respond to my urgency AND he quoted $750 less than the other contractor AND his quote included EXTRA work to ensure the safety of the balcony! If I could give him 10 stars - If I could! read more

We had a roof leak and called Ruger Construction they got out the following day. They discovered a broken roof tile and covered the area until the repair can be made. They also did any interior inspection to determine if there was any interior water damage to be concerned about. This was such a great experience, I will never call anyone else. And- my dog loved them. read more

I highly recommend Ruger Construction. I had an emergency situation that required immediate attention. When I called, I was told they would be at my house in an hour to assess the situation and have the supplies on hand to get things remedied. Sure enough exactly on the hour, they were at my house. They thoroughly inspected the issue, gave me a very competitive quote. I hired them for the job. They showed up every day on time, did an excellent job and I will definitely be using them on any jobs I need help with in the fufutre. My friend is using them for a bathroom remodel and she is very happy too with how things are progressing. read more

Jesse responded quickly and was able to complete the job quickly and professionally. I highly recommend!

Were were very pleased with the outcome of our shower, tub and kitchen celing. Our upstairs shower leaked through the kitchen ceiling making a huge mess. Even during a pandemic, everyone was careful, polite and did great work. Any questions were promptly answered and our satisfaction was a priority. Beautiful work! read more

Ruger Construction - All new shower that is much larger than previous. Also refinished the tub. Looks a million times better! - General Contractors Near Me

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We had our master bathroom remodeled and 2 other bathrooms changed the floors and have them painted. Jesse and his team did an excellent job on it. We could not have asked for more. He and his team are so professional and kept my house in order after they are done with their work for the day. We are satisfied with their job. I will definitely use them again on any future projects. read more

I been sick and couldn't say anyting. I thought this company was been real I was going to be honest. This company have taking my money. This Compay hire other people to come into the work for them. But unfortunately the work was done poor. I been waited for the work to be done. 57,000 that was taking from the insurance money. Now we going to The contract mediation board court now. This company just took a vantage of me being in the hospital I cannot see all the work that was done. Before u her any contract look at all his review and make sure you really pay attention to who comes in and goes out. I never referred his company ever again to anyone. read more

Ruger Construction - Bad work - General Contractors Near Me

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Ruger construction returned my Yelp message promptly and we were able to book the installation of a dog door through our laundry room wall for the week after I first made contact. Jesse was very friendly and helpful over the phone and we exchanged photos to get the estimate. Mark, who did the installation work, was a true craftsman because installation of the dog door involved cutting the metal tunnel to size, cutting through drywall, adjusting studs within the wall, cutting through exterior stucco, patching and texturing the drywall and then silicone sealant for the exterior. The quality of the work was top-notch and the job site was left spotless. I would highly recommend Ruger construction for your project. read more

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Thank you. Thank you for attempting to resolve the issue quickly. Communication follow up was appreciated and response was sincere. read more

We needed a 2-tier deck built and Jesse made it happen. He has the knowledge and was very flexible with the timeframe we needed. We highly recommend him for any large project you need. read more

Never had work done from them but never will since they want to approach my door even though I have a clear sign saying "No Soliciting". Hope the house they worked on in the neighborhood is better than some of these poor reviews. read more

I haven't experienced these guys with any new construction but I know they're restoration services are phenomenal. I would highly recommend them as they are personal and do a great job !!!!! read more

They responded quickly. I was given an estimate within a week. I am still waiting for others before we decide who to hire, so we'll see.

Good guy! Honest, fair and straight up. In December I was referred to Jesse. I needed some storm damage repairs. I was on a budget. I asked Jesse to be fair with the quote...he more than fair. The repairs were done in a timely manner. The repairs were done with quality. Through the entire process Jesse was a great communicator. Overall, it was a great experience. Today, I texted Jesse asking him some questions with a different repair project. It was a simple project, but if I needed to hire someone else it would have been an hour of work and the service call. Jesse's response was..."I'll take care of it and let you know when it's fixed." I was shocked. In today's construction environment when does this ever happen? Maybe never...right? I would 100% use Ruger Construction again. Thanks Jesse! read more

Really liked Jesse Ruger when he came over to review the custom bar and cabinets we wanted built. We were also considering a wall unit with cabinets behind it but at the very least we had already purchased the rock planks to have installed on the back wall (or just over the cabinets if we went that way) so it wasn't a large job but likely somewhere between $5000 and $10K and he took the time to come to our home to discuss the project and see just what and where we wanted it. I believed he was genuine about the experience he said he had and he 'seemed' like the type that would care about doing good work. He promised to get back to us with an estimate and here we are 3 weeks later and it's crickets. Not even the courtesy of an email let alone a call. Had he phoned to say he wasn't interested in the job for whatever reason, that would have been fine, I could respect that. And actually, 'respect' and 'common decency' (which I guess shouldn't be called 'common' anymore) is really what this speaks to. I even gave him the benefit of the doubt and just assumed he was busy and because I was truly interested giving him a fair shot at earning our business and couldn't imagine him just blowing us off, I actually phoned his office about a week later, (the potential customer doing the follow up). The nice lady that answers the phone and had followed up with me previously to set the appointment, said he would be getting back to us. Why someone would take there own time and not even submit a bid for the work let alone risk damaging his reputation by blowing us off is completely bizarre to me but ultimately it's flat out disrespectful and amateur. I left work early (an 1.5 hour drive) to rush home to meet him at a time that wasn't too late for him. Not an email, not a text, not a call, nothing. And Jesse you are welcome to call me if you'd like to explain why you wasted my time but my guess is a guy that would do this....that will not have any reasonable explanation, won't call. read more

Jesse just finished a major job for us. Very professional, honest and dependable. The same can be said of his crew. We didn't have one issue with him or his crew. I highly recommend this company. We will be using him for all our construction and repair needs. read more

Jesse recently installed a dividing wall in my 3 car garage and it was done with attention to detail, on schedule and within cost. He even wipe off the dust in the garage and cleaned the floor before he left. I especially appreciate that Jesse's proposal list all of the components going into his price and he included a drawing with dimensions. I made some small changes to the design and he accommodated without additional cost. The door I added to the dividing wall was a bit difficult to shut initially and Jesse quickly sent Mark over to inspect and adjust at a time that was convenient to us. I would definite consider having Jesse work on future home projects and would recommend him to others looking to remodel their home. read more

well if you want it done this is the place you want to call!!! pronto! these guys are easy and very friendly to work with.. always within reach if you have questions about anything and work is excellent.. if you skip these guys you'll be sorrrrryyyyy :-). I have pictures and video to prove it.. read more

Ruger Construction did some remodel/repair work after we had an upstairs bathroom flood. Their attention to detail was great and Jesse was very easy to communicate with. The crew was very punctual and hard-working every day and they completed the project in half the projected time! We had to be out of town for part of the time and had no worries about leaving them with access to the house. They were very honest and trustworthy. They also worked very well with our insurance and our personal budget. The final outcome showed great workmanship and we were very pleased with our choice to use Ruger. read more