New to the area with a new home and I have visited this location several times while getting the…read morehouse in order. I have to say the staff is always friendly and if they don't have it they seem to know where I can go locally to get it. No strong arm sales, just friendly knowledgeable people which is what I am looking for. I will say you can save a few cents going to the big box stores in San Tan or Casa Grande, but having been to these it's always a fight to find help and if you do it's a toss up if they even have a clue on what they have in stock. So as for me, I'll keep my money local and count on having someone who can give me good advice on my projects

I just called for information on a pick up order I have for this Saturday at this store and the…read morewoman who answered was very rude, did not give helpful information, and hung up on me. This is my first time doing business with Ace hardware and that was a terrible first impression. I might just cancel my order.

The prices are high and they don't seem to have a lot that I needed. But this some other need other…read morestuff spot could be good for them

Staff is plenty, always around to help, they keep moving the tools so I keep needing help!…read more For being the only hardware cept for Wacko Mart the prices are good. They have those odd ball hardware items, so I appreciate that! If you you are traveling through and need something for camp, boat, vehicle they could have it!

It isn't easy to get in or out here from Gantzel, no matter which way you are heading. But I was in…read morethe neighborhood and needed a key made so I decided to give this place a shot. They do have a lot of things here for your handyman needs, and their bbq grill selection out front is pretty extensive. The employees weren't exactly friendly though. I don't know what the guy making the keys was up to before I showed up, but I have to believe it was solving world hunger or something more important cause he sure was pissed when I interrupted him and asked him to make a key for me.

We love this store! The team members are friendly, knowledgeable and constantly roaming the aisles…read moreand ask if you need help. They take you to the right spot and help you find exactly what you need. This is our "go to" place.

Small town hardware store in Apache Junction. The employees here are very knowledgeable & friendly,…read moremaking the service here very good. The prices here are very good as well. If they don't have what you're looking for, they will give you great recommendations.

This establishment is one of the worst I've been to. The workers were very unkind and dismissive…read moreand I was made to feel dumb for asking a simple question. I would not recommend this place to anyone. This is the first review I've ever given on Yelp, but I feel strongly about my experience and wanted to share it so others are aware.

Last summer my wife said she wanted to buy me a smoker for Father's Day! She had one all picked out…read moreon Home Depot's website. I told her absolutely not! Ace delivers and installs all their grills for no additional charge that cost over a certain dollar amount. I think it's $399. Even though Ace features Traeger products, they sell other brands as well. We ended up buying a Recteq. The smoker arrived a day or two prior to when the website stated it would. Ruggiero's Ace had a couple guys deliver it to our house and they had it set up very quickly. The smoker has worked flawlessly ever since. And I use it a lot! We buy all our supplies from there as well. I realize that you can buy spice blends, sauces and pellets for less elsewhere, but will you get better service? And I always use the Ace app. There are some good deals to be had on there!

I have been going to Ace for Decades, BECAUSE of their service and how they treat their customers,…read moreas if they want to keep them! Today I went in because I had bought a 6 pack of LED flood light bulbs for our kitchen, when only 2 were bad at that time. Now it is 6 months later, and in trying to use the other new bulbs I found that only 1 of the 4 worked, and the rest were defective from the factory! I took the box back with the receipt, when the cashiers told me that THEIR WARRANTY is only 90 days, even though the warranty from the manufacturer is 5 years. Therefore if I try to exchange defective items after 91 days, they will not take care of their customers! I realize that each Ace is privately owned, which is why I try to patronize them whenever possible. Unfortunately I cannot count on them given their rigid policy, so I guess I will go to Home Depot from now on, as they would have exchanged these defective bulbs after 6 months, regardless of their store policy. There is such a thing as the "spirit of the law" versus the "Letter of the law", and even the big box stores will look at the facts before chasing customers away. Too bad that the owner of this Ace stores does not give their people the latitude to make decisions that will maintain their customer relations, especially when they could have easily exchanged these bulbs with their distributor. I thought I was in Queen Creek, NOT LOS ANGELES!...

made some cutters which are great. they occupy a small arizona town and are regular church people…read morewhom can be trusted. tom

This is always my go to place for those hard to find parts. The staff is always super knowledgeable…read moreand will take the time to help you find what you need. Although I sometimes think they can't complete on price with the big box stores, because you can often buy exactly the amounts you need instead of packages, they come out really competitive. Also, they can't be beat on their LED lights.

Az. City store…read more Great customer orianted sraff. Always willing to help not matter how big or small the purchase is. The management/Owner of this location knows what Cystomer Service means!

2nd time in the location and although the cashiers are extremely nice, the men on the floor are not…read moreat all. The first time I went in was to get an extra key made and the experience was blah but nothing to write about.. yesterday, I went in because the framing on my garage is coming down so I wanted either glue or maybe a staple gun but wasn't sure what I needed. I told Jesse what was going on and he pointed and said, "the glue is over there" .... I had to give a black stare like WHERE?! There's a million things over there. I go to the area to look around and here comes Jesse with 3 men escorting them to what they needed and helping in great detail. As I'm looking over at them, one of the gentlemen said, "ma'am do you need help" Jesse then says, "it will be a minute" and walks away. Safe to say, I will not be spending my money in this store ever again. I'd rather drive to Tempe and visit Paul's Ace Hardware where they are a lot friendly, helpful and seems to be cheaper in cost.

Old fashioned friendly customer service. Local hardware store and so much more. They have…read moreemployee's roaming the store asking if you need help. When's the last time you didn't have to go looking for someone to help with those itty bitty tiny little thinga majig's in the palm of your hand? They have it here! Whether you need it in 4mm or 6mm, they carry it! (No idea whats a mm. but they do!) Stop by and fulfill a home project!

Customer service was not even bare minimum. I called to ask about a part the store could have…read more Instead, i got a dude that was upset with his job and complained working there. When i tried to correct him and ask for his service he hung up the phone right away. Not a pleasant experience.

I come here every Monday for the last few months and yet today I've decided it's not worth it…read moreanymore I've never felt so judged in my live and I'm a felon I'm 8 months pregnant even and they followed me around the whole store it was obvious they were dead set I was gonna steal something. I know I look rough around the edges and all I'm truly an off gridder for sure they rushed me out of the store like I was some tweeker trying to steal just sucks cuz I've been coming every Monday for the discounted oaint