Excellent specialty running shoe store with very knowledgeable employees who are also runners. The moment I walked in the store Sergio came to my assistance and I asked for some running shoes for the local trails. Sergio measured my foot and brought different brands of shoes for me to try on and he was not pushing any particular brand on me. He had me try them out and to make sure I chose whatever was the most comfortable for my feet. I tried about 5 different pairs and was not too sure which to choose, and after about 20 minutes I made my decition. Also decided to but some great toe socks which complemented my new running shoes. Sergio was very attentive and he also walked me out to the door. Great atmosphere at this store. I will keep coming back. One minor problem is the parking, as I had to park on the side street and about a block away. It's ok! It's a running shoe store so since in line to run, it becomes a warm up walk‍ read more

A big shout out to Mike Gonzalez at Run With Us. Mike is so very knowledgeable about all of the shoes they carry and this saves you from trying on the ones that just are not right for your feet. He was patient with me and I never felt pressured into buying anything (although I did buy 2 pair of shoes that I am over the moon happy with). I also bought their orthotics. They work really well and are so much cheaper that getting them custom made. Mike and Run With Us made my day!! read more

Hands down one of the best running stores in Los Angeles! Owner/staff are very friendly and extremely helpful. They make sure the shoe is customized to your workout routine. I will be back! read more

I'd been looking for a Brooks in a certain navy. I found it hard to find. Everyone had it in black. I called and they had the shoe in my size and color. Went in to store. Everyone was very helpful and polite. I bought the shoe. read more

We're a family of runners and have been going to this place for 10+ years. We each put in alot of mileage so we're in there every 3-4 months replacing our shoes. Ray is the one who usually helps us and his analysis of our running styles rivals that of our Keck Medicine orthopedist. He's great, but so is the rest of the staff. They'll watch you run, determine whether you have any pronation issues and recommend several pairs of shoes for you to try. Our daughter is a competitive sprinter and they have done a better job of helping us manage shin splints than sports medicine professionals. The selection is good and the prices are decent. But the best part for us is the value-add expertise that we have not found anywhere else. They have helped each of us resolve pain issues through the precision in which they fit the shoes. Plus, they offer a remarkably consistent buying experience. read more

My first experience here was amazing. Rosario & Mike were kind, knowledge and helpful. I found the perfect running shoes for me. Will definitely be returning for more athletic gear in the future. read more

I like this place a lot. The price of their running clothes is by far cheaper than Snail's Pace. I like that the store is located right near the Gold Line on the Lake Station. The sales people are highly knowledgeable. They fit your shoes to perfection. They take a little extra more steps than other running stores, I've noticed. Check out Yelp, Foursquare and other apps out there for certain promotions. I've noticed that they have been offering a lot of coupons lately. read more

I came here after work one day because I run at the gym and needed actual running shoes. trying to run a block or mile on converse just kills your feet, ankles, knees and provides no support. as soon as I walked in a guy helped me and I told him I didn't know anything about running shoes or what kind my feet needed. he asked me to take my shoes off and walk back and forth. he told me I had over pronation(?) and suggested I try a few brands. he gave me a nike, brooks, and adidas I think that were all in the 120-140 range. he then said he had a mizuno's that was in the clearance rack for 70 bucks. since they all felt the exact same to me.. I went with the cheaper mizuno wave 7's. and I must say they are awesome! the shoes make me feel like I have so much boost, feel super light and the clearance price just made the deal even sweater. I looked how much they were online and it was the same price. So I'm more than happy to support local business and get a great deal. I hope to join their monday fun run's soon read more

We had excellent service. It was exactly what we have come to enjoy about this store. Personal service, attention, great shoes. Both dad and I ended up with new runners and are quite happy. Nothing to improve. read more

Yes runners come here. But if you want expertise and guidance for whatever you do come to Run with Us. I went in for running shoes and had expert help from Adrian. There was a woman who must have been in her 80's and the staff helped her choose the perfect walking shoes to keep her comfortable. No matter what your fitness goals are or aren't this is the place where they really know their stuff! The return policy is excellent! Even if you wear your sneakers they will take them back with no questions asked. I won't go anywhere else! read more

My podiatrist gave me a list of shoe styles and stores to seek the correct shoe for my feet. It's been an arduous assignment to say the least. I procrastinated and ordered shoe after shoe online, only to return most of them as I continued to slip and slide in ill-fitting footwear. I finally made time to visit several stores, trying on multiple pairs and having disappointing experiences. There's a lack of customer service in brick and mortar retail, which is surprising since we have so many options online. I wear a large shoe and have specific requirements, including a custom orthotic. In my attempt to commit to finally finding the best shoe for my feet and alignment, I visited three retailers in one day and finally found a real expert at a shoe store in Pasadena called Run With Us. I was able to get a pair of black athletic shoes that don't draw attention and allow me to be more mobile. I am so grateful to Sergio Medina, the sales manager, for taking the time to not only help me find the best shoe for my needs but educating me about shoe construction and design, and why some shoes are better for certain foot issues and activities than others. He also helped me understand why I was sliding around in my shoes, it's the fabrication of the socks. He guided me towards a better sock. While it's a big adjustment and correction for me, the shoe has stabilized my feet, and with the sock, I am not sliding around, so I'm more confident in my walking and able to be more in alignment. Thank you Sergio. read more

I walked in and started browsing and was asked within 1 minute if I needed help. I told the nice young lady that I am interested in running and was told to get my feet checked out. She asked me to walk for her, measured my feet and then brought out some shoes. The first pair I tried on was perfect! I tried a couple more, but went back to the first one. I regret not asking the lady her name, but she was helpful and asked me if I had any questions she could answer and was just very helpful. They had some shoes on clearance in my size that she was happy for me to try, but the ones she gave me were perfect. I also came in on a budget, so I am always grateful when they don't try to sell you on other things that you don't want. read more

I went in looking for a pair of running shoes. I was very impressed with the customer service and knowledge of the staff. Everyone was extremely helpful. I will definitely be back when i need a pair of running shoes. read more

I have lots of troubles buying shoes, as very low ankle bones. they fitted me right away with the most comfortable shoes, ever, period. I liked them so much I bought another pair a few weeks later (and they are not inexpensive). After a few months, the inside heel lining wore out, which should not have happened. Run with Us replaced the shoes immediately and without any argument or suggestion that it was somehow my fault. great service and lots of knowledge about putting feet in shoes. read more

great shoes selection , friendly staff . If you need shoe advice this is the store /place to go.

I've been using the same pair of running shoes four four years. I figured that I would be fine, because I don't use them a lot, but somehow I managed to injure myself(maybe because the shoes were old), and I decided I needed a new pair of running shoes. Because my foot was in pain from wearing old sneakers, I wanted to make sure my feet would be taken care of so I went to this running store. This was my way of apologizing to my foot. This place is well staffed and everyone is helpful. They had a huge selection and I came home with a nice pair of Mizuno running shoes for about $60. They were lightweight and intended for people who just do light running. So this is the kind of stuff they know, like which shoe you need for what purpose. I am no means a marathon runner. I can barely finish a mile, so the ones I came home with were perfect. I still happen to be attached to my old pair of sneakers and have yet to fall in loves with the ones I got though. Other brands I remember them carrying were New Balances, Nike, and Sacouny. read more

For some reason, I don't remember seeing any nikes or reebok running shoes in this place. But's thats cool, because I think nikes are overrated when it comes to running. Reeboks aren't all that great either. Anyways, I bought my first pair of half marathon running shoes over here. I really like the service. The sales guy first told me to walk around the store so he could see my gait and suggested like 4 pairs of shoes for me to try. I put those suckers on, started to walk in the store, and jumped around a couple of times in the back with them on. Next, I narrowed my verdict down between 2 pairs. I then asked the guy and he let me run around the block in them before I decided which pair to buy. Afterwards, I chose a pair of sauconys over asics with 2nd runner up being brooks. All shoes felt good, but sauconys had my vote that day. Overall, I really like the customer service and would glady recommend this to place. Funny, cuz I was recommended over here by a buddy who bought his 10k shoes from here. Also, mention yelp and they give you a 15% discount. read more

This is my go-to running store. My friend recommended Run With Us years ago when I started training for my first marathon. I had always had knee problems and she said a good pair of fitted running shoes might alleviate the pain. She was right! When I made my first visit to Run With Us, I was pleased with the level of service and how every one there was very knowledgeable about gait and their running shoes. This last visit was just as good as the first, when I brought along my husband for the first time. Our task was to find a good pair of trail running shoes and the sales person first watched each of us walk and then brought out 4 pairs of shoes for us to try. He let us take our time with the shoes and even pointed out issues with fit to us. We did not feel pressured to buy a particular shoe. I've always loved my experiences with Run With Us and even though it is a bit of a drive from West LA to Pasadena, it's well worth it for me! read more

good selection of running shoes and apparel. reasonably priced also.

You will not find any better customer service anywhere (restaurant, boutique, etc) than at Run With Us. My wife and I have been buying our running shoes from them for years. My wife mixes it up, but I always buy the same make/model. That being said, I could buy my shoes anywhere (including online), but I choose to go out of my way to visit the store and buy them in person. I enjoy getting the latest industry and show info from them. Every time I'm in the store, I see them assessing and spending the time to get the runners in the right equipment. Recently, we brought my 13 year old daughter in for her first pair of running shoes. They spent the time to assess her gait and how she was wearing her existing shoes before suggesting the right options for her. We can not be more pleased with the expertise and customer service at Run With Us. Even if you know what you want, you owe it to yourself to visit and support them directly. Unless they change how they do business, I'll continue to buy all my socks, shoes, running gear, and accessories from them until I die read more

The staff here is very knowledgeable and helpful. They're not pushy about selling you anything and seem like they genuinely just want to help you find the right shoe. The only bad thing I can think of is there isn't much parking around the store since it seems like they're always busy, but that's not really a problem if you don't mind walking a bit. read more

very friendly, personalized service. the guy that helped me knew a lot about the shoes. he selected a few pairs that'd assist my low-arch problem and helped me find the best pair. i've been running the shoes for bout a month and love them! i would def go back there to buy my next pair. read more

This place is amazing! I have been coming here for years and the staff knows their stuff! They also carry a great supply of items in addition to shoes. read more

I used to think that my foot and knee pains were just a side effect of excess running. Then I tried on a pair of good running shoes. I felt like the biggest dummy out there. Run With Us made sure I got some REAL running shoes instead of some feet covers that did nothing but give me a false sense of protection. I'll be back to make my next running shoe purchase. read more

I decided it was time to make a lifestyle change and I went to the rose bowl to walk/run. I was wearing my adorable pink leopard Nike frees, but my feet and hips were so sore after that I knew if I was going to go back I was going to need better shoes. I looked on Yelp for running shoes and I was led here. I knew I wanted to invest in a good pair of running shoes, so I was prepared to fork out a pretty penny. I walked in and was greeted by Ray who was super helpful. He watched me walk, had me step on a machine that measured my pressure points and measured my feet. This is where I ran into my never ending problem...I wear a size 4 1/2 in women, super rare and hard to find which is why I always wear a 5 or a small 6. I immediately felt comfortable with Ray because he went directly to the sale section and had me try on a pair of Mizunos and I immediately fell in love! I felt like I was walking on clouds, unfortunately they were a size 6 and not a small 6. I tried on other shoes including the newer Mizunos, but none of them were as comfortable as the first pair. After over an hour of debating, trying on different shoes and lacing shoes differently, Ray put insoles in the first pair of Mizunos and I was sold! Thank you Ray! read more

Great service. Great selection of shoes. Staff knows what they are talking about. They all have so much patience.

Amazing store , amazing customer service, they measure your feet (W &L), watch you walks, balance etc.,,, then they recommend shoes in different price ranges that work the best with your feet!!!....I never had a more comfortable pair of shoes on my feet ill never go any where else for walking/running shoes! read more

This is a great local running store which has been around forever. They have a wide selection of running shoes / not just a few brands like some stores. The folks that work here are runners and can definitely help you find the right pair of shoes. Make sure to try on 2-3 pair (go for a quick jog out front) to find the right pair for you. read more

This store has knowledgeable staff who can analyze your running/ walking style and recommend some options. I'll go back the next time I need new running shoes. read more

Stellar service, great selection, no pressure to buy make this the go to spot for runners

I came in here looking for insoles for my very sore foot. The staff was exceptional. They let me try on several different brands and styles, and even let me borrow some running shoes to walk around the store in. They were very patient, and knowledgeable about my injury. No pushy sales techniques here, just great and courteous service with reasonable prices. If you need shoes and gear for exercising, please support them...they're terrific! read more

One of my New Years resolutions was to "shop local," so when my running shoes wore out, I stopped by the store. The staff were very helpful and I was so pleased that they carried shoes in my hard to find size (10 or 101/2 women's narrow). I bought a pair of my usual Asics and also a pair of Brooks which I had never worn on their recommendation. I love the Brooks! Thanks and I will be back. read more

Terrible service by sales employee. I went in looking for a Pearl Izumi running shoe. The young man at the register said we don t carry them. I said of course you do, I ve bought him over to the wall to show him the entire rack of Pearl Izumi shoes. He brings out a shoe that is not the shoe I wanted. I then stated this is not the one I m looking for. He said that s it. I ask twice this is the only women s Pearl izumi shoe you carry. He said yes. No offer of finding another shoe that would meet my need. I get up and leave. Never ever had this type of thing happen before in this shop. I m never going to shop there again. read more

First time in the shop. I had no clue what type of shoes I needed. Victor was super knowledgable and took great care of me. In 400 miles or 3 years which ever comes first I will be back!! read more

I've been to this Walking / Running Shoe Store for many years. I've never had such perfect & best-fitting shoes in my life. It's so worth the investment! The staff is attentive & knowledgeable. Forget about the other popular & stylish shoe brands. After you've tried the shoes at this store, you'll never get the other popular & stylish shoe brands again! read more

This is my go-to store any time I need new walking or hiking shoes. The sales staff is excellent and so knowledgeable and helpful. I'll never shop at one of those big box stores for shoes again. read more

If you are in the market for a pair of running shoes, look no further! I was really, really impressed with the overall service I received at the store. I'm not a "runner" I'm a novice that likes to run here and there and was in the market for a good pair of shoes. I could've just walked into a standard shoe store or browsed Zappos, but I chose to go to the pros. I thought I would be met with a snooty attitude, but in fact the total opposite. I was greeted within about 2 mins of walking in the store. Awesome! The he asked me a few questions as to what kind of running I do and so forth, then asked me to walk away from him so he could see my stride. He immediately told me what kind of walker I am (outside of my feet) then proceeded to the back and came out with 5 pairs of shoes, 5 different brands and said these are the best choices for my type of foot, and my type of running. Period. I found the perfect shoe, and purchased it on the spot. Pricing was about $10 less then online retailers. I will definitely go back in the future, and would highly recommend this professional and knowledgeable store. Don't go anywhere else! read more

I've liked this store in the past, but just had a really negative experience. I am a short, slighly overweight middle-aged woman - I may not look like a 'real runner,' but I run marathons and came in with specific questions about what to look for in a replacement for my my old favorite shoes. The salesman who helped me looked bored the whole time, took a call on his cell phone, and just brought me a couple pairs of shoes with little explanation. It was like pulling teeth to get any information from him about the various kinds of shoes and what would work best for me. I bought some shoes, but left feeling disrespected. If I were the manager I would work with my employees to make sure all customers feel welcome and valued, not just those who look like elite runners. read more

I stopped in to get some new shoes to replace the old pair I had previously bought here. What brought me back was the knowledge and good service. On my first visit (some time ago...), the sales clerk did an analysis of my feet and how I walk to see which style shoe would best serve me. (He made a great call!) So on this second visit I came in having a better idea of what worked for me, but the clerk (she) was still helpful in showing me variety within the style shoe I needed. She further helped by suggesting a running group, where to find info on training, and ways to save on an upcoming race fee. The clerks at this store put forth a genuine effort to make sure you leave satisfied, and this is why I'll continue coming back. Thank you, Run With Us! read more

Rosario was super super helpful. I told her about my knee and ankle problems and she brought out 5 different pairs while she told me some strength-training tips and stretching techniques. She spent over an hour with me as I tried on shoes and she advised me on proper preventative care for runners. Thanks Rosario! You are fantastic! read more