A friend just bought a 2012 Corolla, it was priced a bit on the high side for that age. There was a…read morerattle but they were led to believe by the salesman that it was no big deal - a few $100. Wrong! The 1st estimate for repairs is $6,000! The minimum that must be done is $4,000 (engine mounts & suspension/struts). A 2012 Corolla is not worth $10-12,000. Schrier selling a car in this condition should be against the law.

I have had great experiences with this auto dealer and today was no exception. I made an…read moreappointment to sell a vehicle and we were out the door with check within 15 minutes. Very professional and terrific customer service. I will definitely be returning again when in need of either purchasing or selling a vehicle.

This was my first visit to the Village Pointe Auto Center Greg Young Chevolet dealership. I wanted…read moreto sell a vehicle, and this dealership was open towards honoring the price that Kelly Blue Book stated would be a fair cash offer. The transaction took minutes, and I was treated fairly and professionally.

1-Star Review - I Feel Completely Cheated by Omaha Mercedes-Benz…read more I never expected to write something like this about a Mercedes-Benz dealership, but Omaha Mercedes-Benz absolutely betrayed my trust. I paid $61,500 for a Sprinter van, believing I was purchasing a reliable Mercedes vehicle from a reputable dealer. Instead, I ended up with a van that was defective from the very first day. Even during the purchase, I should have noticed the red flags. The buying experience was almost too easy--effortless. They were extremely quick to push the sale through, even though I live all the way in Southern California. Now it's painfully obvious why: they wanted to get rid of this van as fast as possible. And they succeeded--at my expense. At 7,546 miles, the van was already showing the same issues I'm dealing with today. I didn't recognize it at the time--this was my first diesel van, and I trusted the dealership. I trusted the Mercedes name. I assumed they wouldn't sell a defective vehicle. Fast forward a little over one year, and now at 40,000 miles, the van has a major transmission failure involving the torque converter. Multiple service advisors told me the same thing: A torque converter does NOT fail at 40,000 miles unless the issue was already there. These components typically last around 200,000 miles. So what does that mean? That the van had a serious, pre-existing defect, and it was sold to me anyway. I feel cheated, misled, and taken advantage of. I gave this dealership my trust and over $61,000 of my hard-earned money, and all I got in return was a defective van and a massive financial and emotional burden. Omaha Mercedes-Benz should be ashamed of this. This is not how you treat customers. This is not how you uphold the Mercedes-Benz brand. If you're thinking about buying a vehicle from Omaha Mercedes-Benz, be extremely careful. I learned the hard way that an "effortless" purchase can be a sign that they're just trying to unload a problem vehicle on someone else. Don't let it happen to you.

My son is being ignored by pat and Andrew malouf on a brand new car he leased in February. After I…read moreleased 2 cars in Dec and February. The car he leased is a lemon. These guys won't return our calls!!

Thank you Roxanne for the stellar customer service!! Onyx JLR is a definite recommend for us!!read more

First of all the positive!…read more Everyone at the dealership was friendly and the BMW Genius that I worked with was especially good. I am disappointed that they "take 20 days" to pay off my old car. They have had my old car listed on their site for a week while I am still paying interest on the new and old loan. They snail mailed a check to my bank ( Why was this not overnighted ) which is taking an excessive amount of time. I feel like I'm paying their floor plan costs so they can hopefully sell my old car while I still hold the note. The next thing I was disappointed in was the confusion on which part of the dealership I was supposed to go to. I did look at the certified pre owned BMW but I was also looking at what I thought was a brand new BMW ( Turns out it was mislabeled on the website as a new car with 0 miles ). When I arrived I was quickly moved over to the Mini dealership. I ultimately ended up purchasing a new BMW but the shuffling between the Mini and BMW side didn't make me feel like I was getting the premium experience they advertise on all the Facebook ads I see. I'm not sure why they don't do ALL BMWs ( used and new ) on the BMW side. This review has no bearing on the people I worked with but more dealership policies that caused confusion and the excessive amount of time to pay off my old car WHILE they are trying to sell it.

So I went to the dealership to do my oil change and this place is great the customer service first…read morehand and amazing. The area for waiting was nice and comfortable. Free drinks and coffee clean bathrooms and vending machines for drinks and coffee and food. And text messages letting know what updates need to be addressed.

A warning for those living in the Omaha area. I suggest never giving business to Baxter Toyota of…read moreLavista. We are now past the 30 period for getting our car licensed. I was told we should avoid driving it until we get the title and paperwork. I feel like our car is being held hostage. I am planning on driving it to Wyoming in two weeks and making them pay for all tickets we get on the trip as well as the late fees when we finally can get it licensed.

Copple Chevrolet Gmc is by far the best Omaha area truck repair service. You know they care more…read morethan the other guys just by how happy and friendly Copple's employees are. It's just a better atmosphere and their technicians just seem better. They let me talk to their technicians if I ask.

Would not recommend this place to my worst enemy. Had parts stolen off of my truck while it was in…read morefor warranty work, only to be told it's my responsibility because they park their service vehicles on a public lot. They also were unable to remedy the original issue that brought the truck in to begin with. This place is a nightmare from the service department all the way up to management. Avoid by any means!

Called Todd to fix my tires he sent me pictures of it and was a bit busy so I was understanding…read morethat hey he's got the tires but can't come right now which was fine. Last text sent was if he was free or not and he just completely left me on read. Good to know that if I was stranded at a gas station and needed to get somewhere they aren't 24 hours but they'll return your phone call like they are. It's been almost 2 months and still no tires or response from Todd. Just to clarify it's only 2 tires that needed to be replaced, i've changed tires before but was looking for a cheaper option probably would've taken 30-45 min to do. Hopefully they provide better service in the future cause I'm a loyal customer to businesses that serve me right.

Like the concept of them coming to you to rescue you. Save a lot of time if you have ever had to…read morewait for a tow than you will understand and know about the killer wait times. Upon calling I was quickly dispatched a mechanic to my location, as I was broken down in a retail location with a dead battery. Mechanic Zach Cardisco was fast, thoroughly explained everything that was going on, was detailed oriented and did good work. He also hand threaded my lug nuts back on to my studs unlike many places nowadays that just throw them into the socket and then tighten them down with the impact wrench which often cross threads them or breaks the studs. He had a very friendly demeanor, kind use of his tools and equipment was careful not to scratch paint or do any damage, etc. He took a lot of pride in his work and it showed. Ask for him by name. Cons: Realize its a $120 service call before anyone does any work. Not really shown will on their website. (Website also has a few spelling and grammar errors / should be open 24/7 they have it backwards) No mobile payment options whatsoever. Luckily my bank was down the street, but be prepared to have cash ready for the call.

Eric helped me when I was buying a 2020 Honda Accord on Sept. 2nd. Very helpful and polite…read moreanswering questions. He has since followed up a couple of times to see how things are going and if I got my title (which I finally did last week). It was a pleasure working with him and also with Gary Combs later.

I purchased my Rogue from another dealership. When I decided to buy out my lease, I did not realize…read morethat this would turn into an ordeal. The dealership refused to take care of this procedure. Apparently they do not profit from buyouts so I was told to use their online service. I spent 2 hours speaking to an online agent and nothing was resolved. Today we walked into Woodhouse and were greeted by Josiah Ewing who took charge. Josiah had actually sold me the car when he worked for the other dealership. He got the team going and everyone provided us a positive experience. Thanks to Josiah and Adam, the finance man guided us through the buyout processes. We now own our Rogue and we have a new appreciation for Woodhouse Nissan. They were wonderful to work with.