Quality service and parts. I highly recommend them for knowing what parts you need and selling them.

Make sure to have an hour + to stand in line and not even have a crazy line just super slow paced environment

Worst customer service ever employees walking around ignoring customers fetching parts completely oblivious or concerned to take care of the customer if you have a better place I would tell you stay away from this place read more

Rush Truck Centers - Phoenix - Customer has been waiting over half an hour with no one else coming to assist other customers - Auto Parts & Supplies Near Me - Tolleson, Arizona

I needed a part for a Hino truck (they're an authorized dealer) really bad last night. I called and called and called and called and no one picked up. Mind you, this was at 5:30 PM, well within their business hours. Sometimes I could hear them pick up and then place me on hold without a simple "can I place you on a hold and be with you as soon as I can?" Instead they let it ring and ring and after a few minutes their stupid phone lines dont even let you continue to hold, it forces you to leave a voice mail. At that point you have to call back and jump back into the never ending queue of other people waiting on hold. Absolutely the dumbest POS phone line system ever. They need to hire more people! read more

We bought our second truck there and this time the salesperson was not honest we're now paying more as he sent us to a bad finance company.

worst customer services I ever dealt with !! my truck broke down and got towed in their yard in their premise and they never wanted me to check in they keep telling me bring the truck up. I told them the truck doesn't not run need help after 4 days of waiting for help the left me alone and close the garage and the business. how can I trust them with my truck and repair coast if they keep sending good customers home and not willing to take their job seriou !! 9-5 workers need to change their attitude wasting company money at. the end I had to call 3 different tow truck to the dealership and finally decide to keep my business to different locations and those who were willing to help me, i do appreciate your efforts the power of the coming should not here quantify ppl what you need is quality staff members who I do appreciate them so much for their time read more

Rush Truck Centers - Phoenix - Auto Parts & Supplies Near Me - Tolleson, Arizona

I had a difficult list of parts to pick up. Michael at the front counter quickly procured the parts and was very courteous and professional. I left with everything I needed. I was very pleased with his professionalism. read more

5 star. Joes Service, had a truck down Joe provide repairs in a very good time, he knew what was needed and did not waste time back and forth, I sure recommend this shop, thank Joe read more

Always courteous, professional and quick turnaround. Been going here over 20 years and they always do a great job!

I wanted to come on here and give a wonderful review because I was a damsel in distress all the way out in Verrado. The air machine was not working and the lovely mobile truck driver was kind enough to take time out of his day which I'm sure was already over, and fill up my tire - and the person that was waiting behind me. All for no charge just doing a good deed. There are still kind people in this world and you should patronize this business just because they have wonderful employees who go above and beyond. read more

Horrible service, Service doesn't answer calls and when they do answer, you speak with someone to get back with you and they never call you back. Was told they can't put my boyfriends Peterbilt on a Dyno to find out what the problem is. Go somewhere else they will probably be able to find whatever problem you have. Waste of time and money! read more

In n out in two days. Which is quick I promise u compared to a lot of other places that do WAY less business. This is one of the busiest ones I've been too. All work was under warranty n never had a single issue with that which is always a relief. Trucker lounge up stairs is great. Tv. Chairs. Quiet room. Vending machines and even laundry and showers. Truly designed for the customer base. read more

Absolutely exceptional experience. I needed to get into a truck 5 minutes ago. I'm an owner operator coming into a semi from a hot shot set up. Andrew in sales made this thing work. This guy got me into my truck, financed, had an electric brake controller installed and got my apportioned plates transferred way faster than I thought possible. I was up his ass to get it done and in turn he was up everyone sales ass making moves for me. Andrew is extremely responsive and kept me in the loop every step of the way. I'm very grateful to work with him. Sam in service is the technician who installed my brake controller. This guy is incredible as well. He had me come in with my trailer to make sure everything was installed to fit correctly. Sam's extensive knowledge is obvious just having a conversation with the guy. He was thorough and explained every part going in the truck. He got this done in a single work shift. Excellent! Kenny I believe is the sales manager. I've had terrible experiences with other dealers in the past and I wanted to see who I was dealing with. Kenny took a good 30 minutes to explain how things work at their dealer and in his quote "I'd rather explain how things work so I can piss you off now rather than after you sign". I love it, we were able to work out my concerns and come to solutions for the "what if" questions I had. Thank you! read more

I'm driving up the 101 northbound and noticed this truck losing its load. The younger looking Hispanic kid didn't seem to care that there was plastic wrap blowing off the load onto the highway. The photo was taken after several pieces of the load had already come loose! I wrote to the company using social media messenger and they never responded though I could see that they received it. After 4 days of waiting I sent them a message and said it was obvious you didn't care about my message and so I will be sure to pass the word along to the people who hate litterbugs and lawbreakers! I wouldn't do business with these people because they just don't seem to care. I'm going to share this on any and all places I can because it sickens me. read more

Rush Truck Centers - Phoenix - Plastic wrap blowing off the load onto the highway. This photo was taken after several pieces of the load had already come loose! - Auto Parts & Supplies Near Me - Tolleson, Arizona

Make sure you have a pet carrier if you come here to have work done. Dogs not allowed inside unless they are caged up. Guess there have been drivers that let there dogs make messes and don't clean up after themselves so the rest of us have to sit outside and sweat because the shade does not last long. If you can make it to Tucson they allow dogs in break room. Besides that all the staff here seem friendly. read more

Rush Truck Centers - Phoenix - Auto Parts & Supplies Near Me - Tolleson, Arizona

These guys are awesome! They work hard for you on getting correct parts and are very friendly. I would recommend Rush to anyone in a rush. This is a Peterbilt, Cummins, Allison, CAT, Paccar and Isuzu dealer. So if you want and need parts, good customer service and good prices...look no further, these guys rock. Thanks for the excellent customer service. Brooke from Matturro's :) read more

WORST repair experience I've ever had!!! My medium duty truck sat there for a week before I was sent an estimate of $17000 for a whole bevy of other work. They didn't take the time to properly diagnose it , and just wanted to throw a slew of new parts at it !! It left on a tow truck to a reputable shop after paying $988 for their diagnostic labor ?? HEADS UP STAY AWAY !!! read more

i had im truck looked at i have a repair estimate for $1039 and was told that if i take my truck now i will pay about $1100 with taxes and tell them to not do anything more to the truck when the driver get there i tell the shop the driver will take the truck it take the shop 7hr to do paper work i talk to management and im told they will box all parts up and i tell the if i will have to pay for anything that i dont need it doxed up that the driver will do every thing management tell me that i will not have to pay anything more but when its time to pay it was $1258 when i call management im told the paper work i have must not be wright i feel like i was taken advantage if the paper work i have is no good then why did you give it to me and tell me this is what i will have to pay read more