Be warned about buying anything used from this place!!! Was…read morelooking at used street motorcycles. I asked about a test ride and was told there was a policy that no test rides are allowed. I advised I had a current motorcycle endorsement and I have way over 30 years pork riding experience. The sales person said that their insurance won't allow it. I asked about trying it out if I started paperwork and had cash in hand. Was again told you can't ride it until after the transaction is done. If after buying it you find a problem you are out of luck. Told sales person I guess doing business with them is just buying a pig in a poke. The bikes I was looking at were less than $$5000.00. I told them it was ridicules that a block away a can test ride a $35,000 Harley Davidson but they won't allow a customer to try out an inexpensive bike.

Summary: Out of state travelers should go out of their way to come here for service, parts,…read moreclothing, or other gear. You will be treated right. If you live in town, you are lucky, I wish I had a dealer like this near me. The rant: I was 8,000 miles into a cross country motorcycle trip from New Hampshire when I met the team at Adventure Motorsports on my KTM adventure bike. Things slowed down a bit when I arrived in Salt Lake City. A different motorcycle service shop did a "scheduled service" and reinstalled my valve cover gasket incorrectly and stripped two bolts on the valve cover during reinstall. I noticed oil on the drain pan near Twin Falls. By luck, there was a customer at a coffee shop that referred me to Adventure Motorsports and said they will take good care of me. My good experience started with the service writers who were genuinely interested in my travels and they understood that I was a long way from home. They prioritized me in line to get the bike diagnosed asap and called me back immediately with the not so good news. They politely explained the issues (in layman's terms) with the prior service that I had in Salt Lake City. They listened while I explained what I understood back to them and they also provided me with several photos. I was able to use the photos and their expertise and explaination to get a full refund from the Salt Lake City dealer. We had a difficult time locating a new intake camshaft but located one and got it delivered in a few days. The service writers knew I was without a mode of transportation and offered a loaner bike they called "Orange Crush" so I could get around and check out the waterfall. One of the service writers even drove me to my hotel on his way home from work. I met the sales manager Kent. At one point I was considering buying a bike if we couldn't source a new camshaft. Kent understood the situation I was in (over a barrel) and I appreciate that he didn't use my situation as an opportunity to put the hard press on me to sell a bike. He simply gave me the information I needed to make an informed decision and let me go on my way. I decided to fix my bike but thank you Kent. I met the technician Randy who did not hide behind a locked service door like some service departments I have been to. He came out and showed me my worn camshaft. He also put my bike back together and did some other smaller maintenance items while the bike was apart. The bike now has over 20,000 miles and after Randy's work I think it runs better than it did when it had 5,000 miles. I honestly wish KTM and other dealers would put "gold star travel service" as part of the search algorithm on the manufacturer website. Not all dealers are created equal. Lots will tell you 2 weeks to get you in for anything and this is a complete show stopper when you NEED service and can't move. Thank you!

You can't put a price on honest, reliable service. I've gone here twice for pretty significant…read morerepairs and I've been satisfied both times, with the service and the price. These guys don't seem to really advertise. In fact, I always thought it was just an auto parts store, having driven by it a million times. I recommend them and I've never recommended a repair shop

Absolutely wonderful experience with Truck Ranch Twin Falls! Family run and works hard to keeping…read moretheir customers coming back. I am an out-of-state purchaser and Fernando and crew had my truck ready to go, paper-work and all. They are clear, up-front and on it with their inventory and client satisfaction. #K9JS

We are out of state, but found the right truck for us at Truck Ranch Twin Falls. After going back…read moreand forth, we agreed on a price with a salesman -- SHIPPED TO US. He sent us to the financial guy. Contract states TOTAL DELIVERED PRICE. They arranged transportation; delivery ended up being 10 days after we sent the $$. We are rural and met the delivery guy. He asked if we were aware of the $600 delivery fee? We had no idea ... so we drove all the way back to the house to get the cash to release the truck from the deliverer, as he doesn't take credit card, etc. Truck Ranch completely lied to us and went back on their word of TOTAL DELIVERED PRICE!!!! Whatever you do, make sure you get them in writing to everything you agreed on, because they refuse to reimburse the shipping fee that they coordinated and agreed to include in the purchase price!!! Do the right thing Truck Ranch! You owe us $600.

Amazing customer service every step of the less than fun process of having to have body work on my…read morecar. Easy drop off and even easier pickup (they delivered my car 65 miles away) so I did not have to schedule off work. Alex, you are the best at what you do, kind, thoughtful and thorough in all things service. The entire staff that I met were gracious and very pleasant to work with.

the had great customer service overall good the service we requested Was good and so was the valueread more

Had a large screw in one of my tires during a recent road trip through Idaho. Was trying to find a…read moreplace that could fix it quickly and get us back on the road. All the other shops wanted me to leave the car for a couple of hours to fix it. Called this shop and they said bring it over and they could work on it right away. They were able to patch the tire within 20 minutes for a reasonable price. All the staff was very friendly and helpful. They definitely saved our day!

Fantastic experience. Shane and Alex were very friendly and helpful. I live 153 miles away and I…read morewould travel again to purchase a vehicle from them.

Shane on Kimberly Rd was great to work with, very honest and upfront. No back n forth as I got…read morefrom other dealers.

Super nice staff that was super honest. Francisco went to do an alignment on my car and when it…read moredidn't need one, they didn't charge me. Thanks guys!

On a 4,000 mile trip home our Jeep started shaking and developed leaks in the diff seals. Francisco…read morewithout us having an appointment fit us in the same day and gave us great advice and care that got us home the last 1,000 miles. We appreciate the time, effort and care he gave us when he did not have to! This man is an exemplary employee! Thank you to him!!!!

I was referred by Addicted to Auto to Randy the owner of Gem State Towing. Randy came to my rescue…read morewhen we arranged a time for the pick up. I left the keys with him and he delivered my truck to Logan the owner of Addicted to Auto. Seamless, punctual, and no problems.

So i started my towing journey off to a tough start. Backstory... It was my first auto accident i…read morehad to deal with. I was unaware of the option to tow to my home and clean my accident mess up myself. However after talking with Chuck and Doug we came up with what i think is very fair option. They towed it back to my home for what the tow price from the accident to my home would be. They didn't charge me storage fee or any of the other fees (after 3 days of storage). They were very understanding and knowledgeable. Its a hard time for everyone. I appreciate them giving me a break even when they also have families to feed. So thank you Doug and Chuck for the understanding and being helpful.