AMAZING company and service! Super fast, great priced, very friendly and fast communication! My mailbox key did not work and I panicked. I called six places and no one could come out fast enough for me (same day or next day) and the fees were horrendously overpriced with some asking for a service fee of $39.00. I then reached out to Rusk Lock and Key , at 7:30am, and within 5 minutes I got a response and a scheduled time to come out. Simply astounding! I then had to call a few hours later when I realized the time I selected, I had a doctors appointment. They were very nice and said they will schedule the time for early in the day and no issues. Simply great service! I appreciate the hard work, and the communication and from now on, I will be selecting them for my locking needs. read more

Josh provided impressively prompt and professional service to change locks and provide new keys for my parents' home after a key went missing: next day service as requested, accommodating with scheduling, kept in touch re when he would arrive within the time window we had set, and volunteered to cheaply screw shut an extra door to the garage I hadn't even noticed. The very reasonable estimate he gave over the phone was accurate and he even turned one of the doorknobs around that had stupidly been previously installed in a way it could have been unscrewed from the outside! I thought these little things were evidence of a keen eye for security. I couldn't have been more pleased and can't recommend highly enough. I almost never write reviews! read more

The BEST locksmith we have ever used. 100% family run small business. Their communication is great, their service is amazing and their prices are super reasonable. Besides how quick they did the work I needed they are genuinely nice and caring people. We needed our businesses locks rekeyed, two of them, and not only did they do the work quickly, but their service charge just was a lot less than I expected. Also, the locks have never worked so smoothly in 7 years. Owning a business you pay a little more for services, but I didn't feel that way at all. I highly recommend then! You will be so glad you called. read more

We are new to the Surprise area. We were looking for a locksmith to repair a key that had broken off in our security door; additionally, we wanted to get the locks rekeyed. I did a search on FB Surprise Area Swap Shop & Community Board and saw the positive reviews for Rusk Lock & Key, so I emailed them - the response was within the hour and I set up an appointment for the following day. Josh was on time, professional, polite and did a great job at a very reasonable price. If you're looking for dependable, professional service look no further than Rusk! read more

Josh Rusk is very quick yet efficient with what he does. My family needed a new padlock for our side gate and within an hour he had a new one ready for us. He even matched the lock to our house key so we didn't have an extra key to keep track of. Not only is he efficient, he is very kind and trustworthy. Rebecca Rusk who manages the company is extremely professional and ready to help get you scheduled as fast as possible. I would recommend them to anyone who is needing a locksmith! Very satisfied. read more

This is one of the most reliable family owned companies. I had them re key all the locks on my home with 2 Key way. So my kids have access just to the front door and the garage door. Where I have all access to all the doors in the home. Even my master bedroom/closet. Where the kids have no access to those areas. Josh was fast and effective on getting this done. He also was very cheap compared to other companies with price matching. I would never use another locksmith companie. read more

Josh was very professional and polite. I had my house rekeyed due to theft and so he did it in a good amount of time, forewarning me about the grinding noise that would take place in his truck in front of my house. Therfore, I closed my front door. I would recommend his service to anyone that needs their keys made or if one is locked out of their resident. Thank you, Josh for your exceptional work. Lori B. Popper read more

Called on short notice on Sunday morning due to locking my only set of keys in a Classic Car while it was running... Not my finest hour, but Josh was very cordial over the phone and immediately dropped everything and had me in the car within 45 minutes of the phone call! Can't praise him enough for his understanding of the situation and his timeliness. Would recommend only him for anything locksmith related! read more

We had purchased a new home and needed a locksmith the day we closed to rekey the entire house. Our real estate agent ordered a rekey from Rusk Lock & Key. Josh (The Owner) provided prompt, efficient, high quality service and he was very professional and personable. I liked his service so much we ask him to come back and rekey the postal box a few days later. I would highly recommend his services. read more

attention customers: do not support this business! josh rusk, the owner of this company is a very racist man behind closed doors. his prejudice views on minority groups, even some who are his customers, is very unprofessional. may god cleanse the sickness in josh's heart and he may repent of his wickedness. love in jesus christ is the way to salvation, not hatred. god bless! read more

GREAT SERVICE! Just moved into a home and needed to have the locks changed. I wanted to have one key for all the doors including the security door. Josh showed up inn less than 2 hours. He gave me 4 keys, was very professional and courteous. It's hard to find a company like this today. I wouldn't hesitate to recommend to my friends and neighbors. Vicki read more

Josh came out to my grandparents house and put new locks on for me in sun city west. He was kind to them and explained everything he was doing to myself and them. I would recommend Rusk Locks. He was cheap also he fixed 6 locks for $125. This was way cheaper then the other guy that came out and gave us a quote. More than half of that quote. read more

Just had Josh from Rusk Lock & Key come to change out my 20 yr old deadbolt and rekey all the locks. He installed smart locks and even took out the master pins. I had strike plates that no longer aligned and he fixed that too. He was fast, courteous and a wealth of knowledge. Can't go wrong with Rusk Lock & Key. read more

Josh with Rusk Lock and key was timely to give an estimate, set up an appointment and was out the very next day to rekey some locks for me. He was knowledgeable, pointed out other concerns for safety and offered tips, efficient and a nice guy to deal with. I would highly recommend his and this company to anyone! read more

Rarely do I find such excellent service. Josh answered the phone immediately and said when would you like me to come out. Once he got here he took about ten minutes change out my mailbox lock because I had lost the key. Fast, prompt, inexpensive and a heck of a nice guy. I will recommend him to all my friends. read more

What a great experience! Scheduling a service call to re-key the house was very easy. Josh showed up on time the next day (with a courtesy call ahead) and was very professional while he changed all the locks in an hour or so. Highly recommend this business for anyone needing locksmith services! read more

I have used Rusk twice now and will continue to use this company. They are dependable, kind and efficient. The customer service is top-notch. It is important to spread the word when a company really cares about their customers and the business model they present to the public. read more

Josh was my tech today and he was amazing. He was fast and great at his job. I would recommend him to anyone. Price was so amazing as well. He told me a fee and that's what it was when he was done. He did not up the price like some of these other locksmiths do. read more

This is a great family owned small business with heart! They are always ready to help! Fast response time , reliable and go out of their way to help ! They make sure the job is done at a reasonable price! I will recommend to all my friends and family read more