We called for help with a temperamental oven (not an emergency) and were able to get service…read morescheduled with a few days. The technician, Dustin, thoughtfully called to let us know he was running a few minutes late, and he arrived exactly when predicted. He did a thorough inspection and magically got the oven working as it should again, without having to replace any parts. If he had been a less scrupulous and responsible professional, he could have charged us to replace a part unnecessarily. Instead, he left his contact info so we could let him know if the problem returned, with the plan to order the part then, and only then. Even though it was the end of the business day, he stayed longer to be sure the oven maintained its temperature correctly. Throughout, he was friendly and professional, a pleasure to work with. Although the business is located in Bloomington, they do calls in the Champaign-Urbana area for no extra charge. I'm putting BK Appliance Repair into my contacts now in case any other appliance issues come up.

Our dishwasher leaked all over the floor and Jason came out to look at it. Unfortunately, when he…read moreran it, it didn't do it again. He was very courteous and knowledgeable. I highly recommend.

What a great service Mr. Lichti provides! He's been to my house a couple of times and did a quick,…read moresimple, and inexpensive repair when he could have chosen a more complicated and expensive route. This is the kind of honesty and quality that I can highly recommend.

From the owner: We are a appliance repair business serving the Champaign-Urbana, IL area since 1964. We specialize…read morein appliance repair on almost every make and model. We have a large parts inventory to help with most brands and a good portion of the parts are on the truck. All work is performed by the owner Marv Lichti. We are also fully insured to provide you with piece of mind. Our products and services include: On-site services Residential service Call us today for all of your appliance service needs.

I needed repair on an old White Westinghouse Dryer. Prompt, courteous, clean, fast and reasonable…read moreThere was a bit of a wait for the service call, but well worth the wait. I imagine because they are so busy. Great job!

Ron saved the day. We can use the oven again!! Time to make some eggs rolls…read more We felt very comfortable working with him. He is super friendly and works fast. He's our new go-to repair man. Thanks, Ron!

We have had Purcell Appliance come to our house twice and have been VERY satisfied both times…read more They came very quickly and stayed after hours until the job was taken care of. Very knowledgeable and very friendly! Excellent service and very reason price!

We had Purcell Appliance come to our home to service our stove/oven and, most recently, a…read morerefrigerator. Mr. Matt Purcell was very professional and responsive to our needs, and his communication was excellent. We appreciated his strong commitment to providing service with integrity and trust. He worked efficiently, and we will continue to rely on him for any future repairs or appliance purchases. Thank you!

I bought a new refrigerator/freezer to replace one that was dying. My house is a split-level house…read moremaking it difficult to get large appliances up the stairs and into the kitchen. It took 2 attempts, but they were finally able to get the old fridge down the narrow stairwell and around the stair railings without damaging anything. New fridge is installed and appears to be working fine.

I would never shop there again if I could give less than one I would I had a 10 year warranty on…read morea at six times in the first eight years and now it's gone bad again and they told me you're done we're not gonna help you shop at away from these jerks.

Not good is an understatement. I have used them several times in the past and been happy. This time…read moreit started with a visit on August 28 - a part was ordered, it was bad so the repair did not work. I get that, I was in the auto business for years and those things happen. The technician said a new part would be ordered. I let over a week go by and had heard nothing so called. The part had never been ordered. Then the wrong part was ordered. Then I was told the right part was in and the tech was coming out - I was given the date. The tech never showed up so I called - the part had never actually arrived. This has now happened at least two more times. No one will call me back - I get stuck with the answering service, even after their office manager told me to always ask for her - she won't speak to me or return my calls. They have over $1000 of my money for this repair and I have a freezer that has not worked in over two months. I waited again all day today for a call - it is now almost 5pm and no one has ever gotten in touch with me.

I try to always give positive reviews. The technician was terrible. Please don't waste your time…read more I was overcharged by industry standards and the technician was not able to fix the problem. I called Frazier's, he had the part on his truck and fixed it in 20 min. Frazier's entire bill (service call and part) was less than Mr. Appliance's service call where they did NOTHING and diagnosed incorrectly.