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    Updated over 3 months ago

    Services - Verizon

    Device support or repair

    Mobile phone support

    Verizon Photos

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    Ask the Community - Verizon

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    SquareTrade Go

    SquareTrade Go

    3.4
    (11 reviews)

    I tried the Apple store first. Because the frame was slightly bent, they wouldn't touch it. They…read morewould replace it for $150 more than what I paid to have Walter repair it. Relieved. This is the first time I tried such a service. Wasn't sure what I would get. Walter was very professional and arrived at the agreed time and did a thorough check prior to the repair as well as AFTER the repair so I could be assured it was fixed. Very much worth it.

    So my son comes in the house with a sick look on his face. Grumbles. "I totally cracked my iPhone…read morescreen." More grumbling ensues. He then says he was playing some basketball. With his phone in his pocket. This is what happens to someone with not a lot of common phone sense. Oh man... I do a quick Yelp search. There are several to choose from but they are either 45 minutes south, or they are close by but closed already. It is, after all, late afternoon on a Saturday. I find a listing for iCracked. Close by, will come to your location (or meet up somewhere close), and open until 8 pm on a Saturday! I give Kevin a call, he quotes me a price. We agree to meet at a nearby restaurant. After some paperwork, he quotes us a 40-45 minute time frame and a price of $115 for complete repair service. After we had a quick dinner elsewhere, we met back up with Kevin. He explains in detail what he has done, administers a few tests to the phone in our presence, explains the warranty (iCracked has its own warranty on their repair) and lets us know that the button will not "click" like it used to, just to give us the heads up. There was an additional $20 charge for a specific part that popped off when the screen was removed, so it ended up being higher than quoted at $135. Kevin is an independent representative for iCracked and I would recommend him fully. The convenience of calling someone at home to meet you 45 minutes later and then have your phone repaired in less than an hour is a fantastic service! He takes cash, check, CC and Paypal. I would recommend this service to anyone who needs it! Hopefully you won't, but the reality is, you might! And if you do, give Kevin a call. Tip: Don't play basketball in your concrete driveway while wearing sweat pants with your phone (with no protective phone case) in your pocket. It will only lead to calling Kevin. Which he would actually like. But you may not. :) But at least iCracked makes it a short term predicament!

    Verizon - mobilephones - Updated July 2026

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