Had vehicle towed from Walmart parking lot one Saturday afternoon ... after my wife turned the…read moreignition, we heard a louder "whirring/bubbling sound" for a few seconds, then a little 'shimmy' sitting in the cab. Wife attempted to back out of spot - power steering was non-existent and the radiator gauge remained level but display near mileage indicator warned A/C OFF due to some thermostat/radiator issue. Team began work upon return to shop that following Monday where I received a follow up call that morning with a preliminary assessment and clarification of our problem - Team ordered the necessary parts related to idle pulley / bracket challenges and kept us informed of updates ultimately receiving the vehicle back early in the day of work being completed as promised - Thank you to your Team ~

We have been taking our vehicle here since it is as recommended by a trusted business, and we have…read morenot been disappointed! The whole staff is amazing, honest and expeditious. They're accurate with diagnosing and up front about what is important and what can wait until down the road. We will always continue to bring our vehicle here for major work!

New tires. Great cost. Very friendly staff. Decent price. Have taken both of my cats there!read more

My son needed tires really bad so we came to Walt Luti. I had great service as soon as I walked in…read more Went over different brands and pros and cons of each one. Got the car done fast. Will use them for any tire needs.

Bought four new camper tires, mounted and balanced. Discovered after installation that the tires…read morewere not balanced. Had them taken back off and balanced. At the end of installation I noticed a problem with the lug nut torque and was informed the wrench was set to 140FtLbs. These are 1/2" studs and require 100FtLb per the manufacturer and the sticker on the camper. Had the lug nuts loosened and retorqued to 100FtLbs. At least one lug nut was stripped, hopefully not the stud. I just bought 20 new lug nuts and will be replacing them myself, properly torqued.

Needed to get a valve stem tightened or replaced. TD replaced it and did it for "Free". Damaged my…read morenew wheel on my Jeep. $379 dollar wheel that I need to now fix. So much for free. Will be getting my money back through Lebanon small claims court. Would complain to the manager but they will deny they did it and I have no time to argue. Should have know better. Both Lebanon TD have ruined my vehicles from time to time over the last 25 years. DO NOT recommend taking your car to these places unless you just need air.

First time at this location. Tire Discounters has always been very helpful and saved me money…read more I came in earlier in the week trying to get a tire plugged that had a screw in it only to find that the screw was too close to sidewalk to repair. A few days later Jimmy had the special order tire in and it's being put on now. Special order in that what I had on it was not in stock and had to be pulled from the warehouse. Costly tire. And unfortunately no discounts could be given. Or were available. I appreciate being able to get it done and they guys in the shop were very fast and efficient. Looks like the tire was put on well. Will watch it for the next few days to see if there are issues. I'd recommend this business. Fast, courteous, and responsible.

well jimmie or whatever the hell his name is told me he could change my alternator well I got it…read morethere and left I get a call 45 mins later saying they declined my trucks repair cause these side saddling sissys didnt want to remove 4 bolts to take my front hitch off which I use for snow plow. Valvoline oil take it off every time to change the oil but these lazy fucks cant even try?????? I have been using this tire discounters for about 4 years and this is by far the worst down right laziest pathetic excuses for mechanics I have ever witnessed. I will never bring any of my three vehicles to ANY tire discounters ever again!!! even if there's a fire!!!!!

This is our car care place. Jim always takes care of us when we are in a pinch. To go along with…read morethat this particular location is always busy. which tells me that they do a good job and people trust them. We've never had a problem and we've found them to be professional and courteous. If you are in Lebanon, Ohio & you need major or minor automotive repair work completed, bring your ride here. This is the place to go.

This place is a joke since jim left i went in there twice for my speed odometer reading faster than…read morewhat I was going they said it was the transfer case module well we replaced it in my 2002 ford explorer well needless to say that didn't work and the speed odometer is still saying that I am going faster than what I am and the transmission is holding back. All I wanted to know is what is wrong with my car.

I came here for an oil change and tire rotation. Due to their pricing I got a few more things…read morechecked out. It was a good experience, good value, and would recommend them to anyone looking for a tune up.

very expensive and had to wait a hour. i told them just to change oil but they insisted on checking…read moreeverything. i just wanted a oil change

I had them tow my car 21 miles,charged me 309 dollars,they were a mix up on my part about AAA,so my…read moremistake about that,but still to charge that amount,for 21 miles of service is terrible,and yes they arrived fast my car broke down in franklin,the driver told me that he was already in franklin,that he lived in franklin,but the bottom line is 309,for 21 miles is terrible

Very respectful, kind and polite resourceful as well even though I didn't use their service that…read moreday, they treated me with kindness and dignity and later on, I found my car keys to my truck. I'm so happy.

Took my Durango to get a new tire. The next day my tire came off. Luckily I was going slowread more

Smiley Vehicle Group has serviced and repaired our vehicles since they opened. We will never look…read morefor another mechanic - they are very friendly, genuinely and professional. Their service is tremendous - honest, fast and peace of mind as you're not overpaying and will need to come back for the same problem. When we upgrade to a new (to us) vehicle, it will be Smileys we go to.

I'm from Nashville and have to give a big shout out to Bryce and Andy for coming to the rescue. My…read moreheadlight went out and Fords too busy and had to book an appointment. Needed a complete headlight housing replaced in my 2023 Bronco. Was able to get me in right away and back on the road in less than an hour. Thanks Smiley Vehicle Group!!