just no , the service is awful the food is even worse. i think they tried to make the place like like they had some ambiance but it sucked read more

I have received great food and perfect service every time I have visited this establishment. Their menu has a wide range of options.

Best catfish I have ever had! Felt very comfortable and we were seated quickly even with a constant stream of patrons. Finished the night with excellent chocolate over cream. Highly recommend for service, local atmosphere and AMAZING food. read more

Not safe for Celiacs. We were traveling through Hannibal and selected this restaurant as they have a Gluten Free menu. I spoke to our server and explained why I needed to order gluten free and asked about the food prep. I ordered the gluten free chicken club with baked waffle fries. Unfortunately there was cross contamination and I've been sick for 5 days. This started about 12 hours later, well after we left the restaurant. As for our food, it was tasteless and desperately needed seasoning. Maybe the food at dinner is better. read more

The place is dirty. A cockroach crawled across the table while we were eating. The bathrooms are filthy. I could see the kitchen as I walked to the bathroom, and it too did not look clean. The service was ok. The food was ok. read more

Great food and pleasant atmosphere. Traveling and stopped every impressed. Great service as well

Rustic Oak Grill & Pub doesn't disappoint. Our group of nine was seated within minutes & our server greeted us with a smile. Drinks and food came out fast & the Food was amazing with big portions! Don't pass this place up! I'm glad we didn't , Our family will make this one of our favorite stops from now on!! read more

Food was really good and there waiters were so very nice and when we got the steak it was just how I asked

Food was sub par and dessert was unfortunately freezer burnt. Always love the environment and alcohol and dessert choices, but service was lacking. There were 3 families and 2 servers, but I think our expectations may have been too high. Zero attention to detail whatsoever and I would not recommend to the Hannibal tourist or any local. We had overhead the servers taking about us sending food back. Not very professional. read more

What a pleasant surprise. We were traveling and the name just caught my eye. We went in for lunch... a little skeptical because there didnt seem to be many cars outside and inside only a few tables of diners. After checking out their "lunch bars" we opted to order from the menu. My husband ordered the horse shoe open face burger and i opted for the french dip wrap. What an excellent decision. Hot, fresh and very tasty. Ample portions for the hungariest traveler. The servers were friendly and attentive without being intrusive. We would recomend this as a comfortable, yummy affordable stop. read more

Came tonight and it was one of their busier nights that I have been and we still got our food in a quick timely manner and everything was amazing! Never had a bad experience! read more

I had a trip tip sandwich that was pretty good and a fried steak with mashed potatoes and canned green beans. The fried steak was good but the green beans were terrible. I will come back again. The fudge they sell at the front is something I would buy again. read more

Rustic Oak Grill & Pub - Fried steak with mashed potatoes and white gravy, side dish is canned green beans. - American Near Me - Hannibal, Missouri

I am so sad I can't give them 5 stars because the waitress was great and most of the food was really good like the fried green beans and homemade ranch dressing, sweet potato fries, and nice sized side salads. I had tons of shrimp in my pasta but unfortunately the pasta was overlooked and left undrained that watered down the under seasoned Alfredo sauce. We also ordered the king 1 lb prime rib but looked more like ribeye. Wouldn't give up on them yet we would try them again. read more

I only ate here once passing through and was not disappointed. The cheese sticks and spinach dip were some of the best I've had. Kind of slow on the service but I got the feeling that nobody really got in a hurry there. Very good and eclectic menu. Something for everyone read more

We have had some excellent meals here. The service can be pretty bad at times.It's still good enough to keep us going back. They have a buffet available but I prefer the made to order menu items. The pies are yummy and they have a large variety to chose from. Family friendly and clean. read more

Love the variety of the menu. Food is always so good and hot. Wait staff is super friendly and attentive. And save room for dessert...amazing choices! read more

Fried Pickles were cold fries were cold McDonald's would be a better pick than this place.

Definitely a great experience! great service, and the food y'all let me tell you amazing the barbecue was perfect tender and tasted like heaven and the pasta was cooked just right and not watery at all. they have a great selection of different adult drinks which I enjoyed a lot personally. I would totally recommend the st.James mixed berry slushee. Oh and the New York cheese cake was absolutely to die for!! read more

Outstanding, friendly service. I had an open-faced roast beef plate and hubby had a spicy buffalo chicken sandwich with steak fries. Both meals were pretty good. The fries were more like large wedges with seasonings and were very good. Shared a slice of delicious coconut cream pie for dessert and took home some fudge for later (we're not from the area, and could not pass it up). The only somewhat negative thing I could say is their wall decor was very noticeably dusty. This seems to be a common occurrence in small mom & pop places. The rest of the place, including the restrooms, was clean. read more

DON'T EAT HERE. EVER. I am not one to send food back, never mind send it back twice! I cannot remember the last time I was so repulsed... the last time I had such a disgusting dinner and service experience. I wish I could post a picture here of my 'prime rib' dinner. It was very thin, heavily gristled and extremely overcooked; so I sent it back. The next one was the color of boiled meat, and as cold as if it had come directly from the refrigerator... very off-putting, to say the least! When the waitress, accompanied by the manager, brought my plate back the original piece of meat was on the plate, with the same knife slice I had made in it to confirm how overcooked it was to begin with! I confronted the manager about it; she denied it claiming that she had sliced it in the kitchen to check the doneness. Right. Even if that were true, which it was not, restaurants are not supposed to slice halfway across your meat before bringing it to the table. At any rate, it was still barely warm. It still looked boiled. It was still completely full of gristle. The baked potato was close to room temperature, too cool to affect the pat of butter I applied to it. The green beans seemed to have been plated directly from a tin with no heat ever having been applied to them. DON'T EAT HERE... EVER. read more

Our 3rd visit here since it opened few years ago. Not excited the first two times. This time was quite more enjoyable. However we requested ground beef on the nachos instead of shredded beef.... No seasoning added to the ground beef. We won't order those again not just bc the meat but the cheese wasn't done right and there wasn't enough "stuff" on the nachos like we prefer. Fried green beans... Delish!! The burger was 'd by my husband, however I thought it was dry and could've used more juice. The service was great! Everyone polite and timely. The prices are quite good for Hannibal! We're excited to go back and try their salad and potato bar AND their Italian /pasta dishes. Didn't even know they offered these foods! read more

Great place in a convenient place. Great access from the road and plenty of parking. Greeted when I came in and seated promptly. Great service and food. Had a chicken and avocado wrap and side salad- yum! No room for desert, the menu was extensive and looked amazing! Full service bar too. Met the owner and she was wonderful as well. Came to check on all of the tables- that's hospitality read more

A diamond in the rough, if I hadn't of seen this place in Yelp while traveling I wouldn't of known it was there. It's in a shopping strip mall with no sign and the windows are all very dark so was difficult to tell if it was open. Was very pleased to try this restaurant and will definitely be returning. Large menu, very clean, full bar, friendly staff, on top of the large menu they also have a large dessert menu. Waitress also told me that they do a lot of catering and I was impressed with The taste of my food. I was traveling with my mother and we got there rustic oak salad and a spinach salad with blue cheese dried cranberries and a warm bacon dressing that was absolutely delicious we also got a Montecristo sandwich with ham Swiss cheese and a raspberry jam battered in a unsweetened funnel cake batter and fried, the sandwich was amazing and enough for three people. Mom and I split the sandwich as well as the salad and each got a piece of dessert to go. Desserts range from gooey apple cobbler to cheesecake from the cheesecake factory definitely a must try restaurant. read more

Rustic Oak Grill & Pub - Monte Cristo Sandwhich - American Near Me - Hannibal, Missouri

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This is a new location for the Rustic Oak Cabin. They used to be located out at Mark Twain Landing (where the mini-golf is, across from the Mark Twain Cave park area.) This new location is in the JC Penney/Sears/Durham's strip mall. While we like the setting and interior better than the one on the river in some ways, we do miss being able to eat outside along the Mississippi. But we don't go here anymore, and it's not because of the missing view. The food at the previous location was "usually" pretty good. There were a few mishaps, but they took care of them politely, even if not quickly. But they've lost the recipe for success with their move to this strip mall location (a redone Ponderosa that has been home to three other failed restaurants in the last 4 years.) They used to serve deep fried green beans that were a really nice, generous serving. Not so anymore. The serving size is down by at least 50% and they were limp and lifeless. The food for all our entrees was very disappointing, and we ended up leaving without eating on our first visit not long after they opened last year (2013). We tried again, but this time, the service was really bad. After 10 minutes waiting, we didn't even have water or a word from a server and they were not busy. When we got up to leave, the hostess had no idea we had just been seated 10 minutes before, and SHE had been the one to seat us. You'd think she could keep track of less than 14 people in the restaurant and see if they looked happy or not. But she was too busy chatting up the bartender. Maybe they have gotten the kinks worked out at this new location, but I doubt it. The parking lot is never full at lunch or dinner. That tells me they have lost a good portion of their local following. Give it a try, but don't hold your breath for anything but mediocre at best. read more

Really tasty food and very friendly service. Our food came out hot and quick on Friday night. They were offering a buffet option that looked and was quite fresh. The menu is very diverse with my comfort food favorites. I recommend the horseshoe burger or the tenderloin sandwich! read more

Not what I hoped for. I'll start with the staff; they were very friendly and the service was great but we didn't come for the service. We went on a Friday night which is all you can eat catfish night. It's served of a buffet and there's a small variety of side dishes to choose from to go along with your catfish: fried okra, fried potatoes, mashed potatoes, white gravy, green beans, turnip greens, and baked beans. The catfish was awful and dry. Likewise, the okra was horrible and extremely dry. Everything else was average. You could tell that it had been sitting on the buffet for a long time. The water was tasteful though. read more

The food was fantastic and served quickly. Very nice portions. The staff were very friendly. The place was clean and nicely decorated. Deducting two stars because I do not want to listen to loud country radio while I'm eating. As good as the food and service was I'd only go back with ear plugs or head phones. read more

My husband and I ordered a steak, and it was a perfect medium rare, and all the sides were great as well! The service was quick and friendly. Would definitely recommend. read more

My husband and I stopped at this restaurant yesterday afternoon and had a wonderful meal and the service was wonderful! Thank you Dani for making our visit great! Recommend stopping by and be sure to ask for Dani for your server! read more

I have read the reviews only because this is my favorite restaurant. Great aged steaks, seafood, pasta, martini's, homemade fudge! Great friendly service. I, however did find a problem with Leah R. Review. No one would yell at a customer there....the staff is almost too friendly. She would never have asked for a refund at the table because you pay at the front desk, not the table. I am sure everyone in the restaurant didn't order the same entree as she implied... lol....but the facts need to be honest. read more

Rustic Oak Grill & Pub - American Near Me - Hannibal, Missouri

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Visiting Hannibal for a week. Had dinner at Rustic Oak a couple of time. Food was very good and served hot. Wait staff was very attentive. Couldn't ask for more. Thanks Rustic Oak Grill & Pub. read more

We had Dani as our waitress and she was so helpful and upbeat!! Very fun waitress Excellent service! Would request her next time!

Worst place to eat mashed potatoes tasted like dirty coffee grounds onion rings were cold and the alleged shrimp scampi was just shrimp in butter water 23 dollars later I'm still hungry read more

very good one of the best in area im a trained chef i would recommend this place nice and quiet good place to relax and enjoy

There are simply not enuf words in this language to describe how wonderful this restaurant is!! When my husband and I plan our date nights this is ALWAYS our choice restaurant to have a quiet dinner. Prices are fair for the area. A little pricey if you're trying to feed our whole family of 4, but excellent for date nights!! Staff is wonderful! The food is nothing short of brilliant! read more

The food and staff was great, but both me and me husbands plates was chipped. The place just needs some TLC. The bathroom was disgusting. If you can over look the place its ok to eat. read more

The rustic oak literally had the worst service I have ever experienced. Me and my brother had ordered the meal that was completely burnt the we told the waiter that we would like to have a new one. She then yelled at us and told us that "all the people in the restaurant were fine with it" and I was like "well I'm sorry but I'm not all the other people in the restaurant so just for that comment I'm want a refund and I'm leaving" she then yelled at me again and I was just like okay I'm going to go talk to the people at the front desk so I go over there and after like 30 minutes of talking they give us a refund for everything we ordered and I will never come back to this restaurant again it was frankly ridiculous and I don't know how anybody would like the food because all the other people that I was with had disgusting food to. I would never eat here again even if somebody Paid me. Frankly if it was possible I would give this place 0 stars. read more

Poor service and very poor food. Made reservations for 6pm for prime rib dinners. Arrived an hour early for cocktails at the bar which basically had no bartender. We were served two completely different pieces of prime rib, one looked good and mine looked like it was picked out of the waste tray. I sent it back and was brought another that looked worse than the previous one. The woman who said she was the owner argued with me that the first two were served from the last roast and this one was served from a new one. There were hardly any customers there so it must have been from yesterdays roast and this new piece from todays roast which was absolutely not close to a 17.99 (approx. price) piece of meat. My friend eventually asked for a to go box because this woman only wanted to argue and not bring me a good piece of meat. We left and my friends meal was a waste as it sat in thee fridge at the hotel over night. read more

Had lunch there this afternoon (10/21/2017). We were from out of town, there for the 41st annual folklore festival. Enjoyed that, good quality arts and crafts. At the restaurant our waitress was Katie, she was fantastic. Went above and beyond to answer all our menu questions and knew the menu well. She helped us with directions and was very thoughtful and friendly. The food was really good. We travel a lot and try new restaurants. I tried the tenderloin, very tasty, My son had the 1/2 pound burger. Probably the star of the food we had. My wife had the horseshoe and enjoyed it. We also had their boneless wings. Could use to be crispier but were really good. All in all when we come back to Hannibal we will definitely be back. Go Katie you are awesome. read more

Big disappointment. The steaks were bland and the lettuce salad was wilted. Also we had to ask the waitress to turn down the country music that was playing so loud that you could not carry on a conversation. We won't be returning. read more