I would like to commend the staff here for doing all the work they do, and in busy situations…read more Please forgive my misspelling, I want to thank Iseah who talked to on the phone. I want to thank Jay who helped people the day I went. The facility was clean and organized, so I felt very comfortable about coming here. They are next to car wash and a gas station. Also, Stonewood Mall is across the way too. The had coffee and snacks, I loved that they had Kirkland coffee pods, oh heck yea. The waiting area is not huge but enough. Jay was very knowledgeable and helpful; I overheard him helping people out. As far as value, I felt I got a good value, as I was shopping around. I was given a time estimate, and a time estimate if I wanted additional service and they were very good about meeting that. I got a free car wash at the was station next door, full service, and they did a great wash. I am already planning my next visit with them. I will update review in the future.

Truly disappointed with this location. Lorenzo, the service advisor tried to charge us $25 for the…read morebrake inspection upon initial arrival. When I pointed out the banner at their shop that says "Free Brake Inspection" and their website which states Free Brake Inspection, he retorted that their website also states they do free smog checks, but he states they do not even do smog. (When relooking at their website, they do not mention free smog anyways.) Lorenzo stated the brake inspections were not free and the website got it wrong. When I asked him for the person in charge he stated Erika and Ezekiel were in the parts dept. It is a shame Lorenzo was the only advisor handling a long line at check in. He stated Corporate was aware of the brake inspection charge discrepancy. If they are aware and he is aware, why try to charge a customer for a "Free" brake inspection? After leaving our car here, we heard the next day of a list of repairs needed. Lorenzo stated they believed our brake caliper was seized but could not confirm it. He attempted to charge us an additional $289.47 for the brake caliper service and $152.10 for the brake fluid service in addition to the brakes and rotor replacement service charge we were expecting. The issue is that when we asked Lorenzo if he could confirm if the brake caliper was truly needed to be replaced, he could just say he highly suggests replacing it. From the beginning, this place was trying to scam. I reached out to Alex's Auto Repair in Cypress, who confirmed they could verify if the brake caliper would be needed. Alex's Auto Repair stated there would be no need to waste extra money if he could confirm the issue. Alex's Auto Repair serviced us, and simply lubricated our caliper without us needing to pay over $800 for the whole brake service like Downey Care Care was quoting us. Alex's Auto Repair took the time to verify the issue, charging us less than half of what Downey Care Care center wanted to charge. My issue with this location is they would have happily overcharged us for a service that was not needed. Take your car to Alex's Auto Repair, save your time and money. While Downey Care Care Center was busy playing around, we had to spend extra time and money booking a rental car. (Photo on the left is from Alex's Auto Repair who took the time to verify the concern and lubricate our caliper. The photo on the right includes one page of many pages of services recommended by Downey Care Center including replacing the brake caliper and fluid exchange had we chosen to go that route.) Makes me question if the remaining suggested repairs (not all pictured below) by Downey Care Care Center were even necessary.

My daughter went in to get her car checked for a loud noise in her SUV. She was treated very…read morerespectfully, the sales man "Ever" took the time to explain the details of what was happening. We are pleased with their service and attention. Highly recommend them! I will for sure be going back with them.

This place is great! It is my go-to for all of my automotive needs! Today I ran over a bungee cord…read moreI didn't see laying in an intersection, and wound up with a flat tire. I came straight here and they were able to see me right away. All of my tires were pretty worn and were ready for replacing, so we decided it was best to replace them all, luckily they had them in stock. Coincidentally, my car was due for an oil change so they went ahead and took care of that too! Of course they don't just change your oil and send you on your way. They check for other problems, and will bring them to your attention, to assure your vehicle is in top shape. My car had a few, but I decided to have those repared another day, so they made a note of it in my file to reference next time. I'd recommend this place to everybody.

Thank you Luis and George, interacting with both of you was so pleasant!…read more My brakes are great, thanks. I'll see you soon for the other things I need to address.

I'm giving this place 3 stars mainly because the customer service manager was very responsive and…read moretook the time to reply to my questions. That level of communication is appreciated. However, I couldn't give 5 stars because the shop layout itself was a bit disappointing. It looked like only one or two cars could realistically be serviced at a time, which made the operation seem limited. Additionally, the person who initially came out to help didn't appear very knowledgeable and didn't seem like he had the authority to make decisions on behalf of the company. It's good to know this business is around and available in the area, but based on my experience I probably won't be returning here for service.

I want to express my sincere gratitude to Mario the mechanic at Jiffy Lube in Bellflower, CA…read more I was visiting Bellflower from out of town yesterday and found myself in a stressful situation with my vehicle. As a senior citizen from a rural community, far from home, I was worried about whether my car could make the three-hour drive back home through heavy traffic. I was tired, concerned, and unsure what to do. I decided to take my car to the nearby Bellflower Jiffly Lube. The Jiffy Lube greeter lady told me that she would ask their top mechanic, Mario, to give me 10 minutes of time to look at my car problem. Mario offered to take a quick courtesy look at my car, near the end of a long, hot work day. He took the time to look at my engine, helped me with my oil issue, topped off my oil with a half quart of oil (two weeks removed from my Jiffy Lube full oil change service back at home) and worked diligently to coach me on how to get my car back in good working condition. What impressed me most was Mario's attitude. He was patient, empathetic, and genuinely kind and helpful throughout the entire experience. My family has been loyal Jiffy Lube customers in our small rural hometown for decades, and Mario reminded me why. He simply said he wanted to help, if he could. That kind of compassion and service is rare these days. Congratulations, Jiffy Lube, for hiring such intelligent and helpful employees! Thank You, Mario! I understood Mario's diagnosis of my engine problem, and was easily able to take Mario's advice, purchase a maintenenace product he recommemded from the near-by auto parts store (Mario gave me perfect directions to find the auto parts store) and using the product as Mario had recommended, my engine alert light went out, the car began running perfectly again, and I was able to make the 3-hour trip back home safely, smoothly, and with full peace of mind. He did an excellent job accurately diagnosing my problem, and coaching me on how to fix my car. More importantly, however, he demonstrated automotive expertise (and true kindness) when I needed it most, far from home. He reminded me that there are still good people (and good companies) in the world! Jiffy Lube is fortunate to have an employee like Mario. Thank you, Mario, for your outstanding service and for helping a senior in my time of need. My wife and I will continue to be loyal long-term customers of Jiffy Lube. Thank You!

Took my car to get work done in April and they took about 2 days to get it done. A few days later…read moremy car started making noises and my steering wheel shifted to the right and was no longer straight. I was lied to about having my car aligned, they said I declined it then they said they checked and it was done yet it's not on my original paperwork. I reached out to corporate and still have not gotten a response. Very unprofessional and irresponsible on their behalf, now I have to spend more money to fix issues that turned up as a result of whatever they did which they still couldn't diagnose. I guess the next step is the BBB. I have all text messages from the business too where they lied.

I love Bellflower Auto. The guys are great. And answer all my questions…read more And reasonable prices.

Andrew is honest and never overcharges or upsells. As a female, I feel comfortable going without…read moregetting tricked into services I do not need. He always checks with me about what he thinks my car needs, what can wait, and has fair pricing. Won't take my car anywhere else!

To Whom It May Concern,…read more I am writing to formally report what I believe to be unfair, deceptive, and exploitative auto repair practices by One Stop Auto Service, located at 9409 Rosecrans Ave, Bellflower, CA 90706. On Thursday, January 16, 2026, I brought my vehicle to One Stop Auto Service for a radiator repair. I was charged $1,300.00 for the radiator, an amount I later learned was significantly higher than standard pricing for this type of repair. After payment was made and my vehicle was released to me, the check engine light was illuminated. This warning light was not on prior to bringing my vehicle in for service. I was later informed that the repair had not been fully completed, and I was told that I would need to return and pay an additional $1,000.00 for further work in order to resolve the issue--despite having already paid in full for the original repair. I subsequently took my vehicle to an Infiniti dealership, as Infiniti is the make of my car. I was advised by their service department not to return to One Stop Auto Service, as the repair work was either incomplete or improperly handled. I am a female customer and strongly feel that I was financially exploited and taken advantage of in this situation. At the time of service, I had recently undergone surgery, which placed me in a vulnerable position and limited my ability to advocate for myself or seek immediate alternatives. I am also a local resident in the surrounding community and trusted this business based on proximity. I believe the conduct of One Stop Auto Service demonstrates a lack of transparency, misrepresentation of completed services, and an attempt to charge excessive additional fees after payment had already been rendered. This experience caused me financial stress, inconvenience, and emotional distress. I respectfully request that this matter be reviewed and investigated. I am seeking accountability, appropriate resolution, and assurance that other consumers are not subjected to similar treatment. Thank you for your time and attention to this matter.

DO NOT GO HERE!!!!!…read more My mom took her car to this mechanic shop to clear a check engine light and they told her that they needed to automatically replace the radiator to clear it which they charged her over $2000 and the light still didn't go away. Then they said it was the thermostat and did the repair without my moms authorization just because she didn't pick up the phone when she was at work and the check engine light was still on when they did replace it and so when we ask for our money back for not fixing the issue they refused, watch out for this shop Also they're still tryna say that they did get authorization from my mom when she literally has the messages from them asking for permission to install the thermostat and my mom literally didn't answer because she was very busy at work Translation for messages: LUNA, GOOD AFTERNOON, THE ENGINE LIGHT IT TURNED ON ON THE OTHER HAND CODE, IT'S FROM THE THERMOSTAT OCCUPIES TO REPLACE IT MOON THE ESTIMATE OF PART AND LABOR IS $380 TOTAL, PLEASE LET ME KNOW IF YOU WANT TO DO THE REPAIR THANK YOU VERY MUCH AND HAVE A GOOD DAY

The worst attitude. If you don't like his price, he tosses your key down and says "Fine" angrily…read more He tried to sucker me into do all kinds of Extra work that wasn't necessary. Told me the tire was shot and I had to get a new one from him for $150. Refused and went to a tire shop where they fixed it for $20. Told me the car needed all kinds of other work. Thank goodness I refused. Go elsewhere and save yourself some grief and lots of money.

Greg Greg and Greg is who would have me coming back to this place for years to come. He was…read morefriendly, informative and transparent. The way that he operates inspires immediate trust which is a big deal for women who have to see the mechanic alone. I was able to get same day tire service which was of the utmost importance to me and something I kind of took for granted that I could get anywhere. I waited with a long time repeat customer (Dante) in the lounge who was beyond awesome as well. When all was said and done it was money well spent and one of the best service experiences that I've had in a while. My Pum Pum Rydah rode like a dream. Thanks to everyone involved for the experience.

I literally feel like a princess every time I come here. They explain terms I don't understand…read morecause I'm just a girl. Not to mention their patience, kindess and overall going above and beyond to give me the best oil change experience is chefs kiss. Thank you to Anthony, Marc Anthony and Collin. You guys are the best. I'll be back unless I learn how to do a oil change or better yet find a man who can take care of these things. But till then Oilstop it is!

They have a prompt they follow, or a routine, amongst all the works which is cool. Customer service…read moreis what you're paying for here. They have cool Perks and incentives for returning customers. They do try to upsell but what store doesn't. At least they're friendly about it as you wait in your car. I'll be back.