This is not for the Dr visit but for the check in process. I…read morethink it's great being cautious with this covid and every Dr. Office I've been as long as as people have on their masks when entering they can walk in out of the cold and wind and so their information in private and then sit down. This office has a table and women standing in the door asking every question imaginable, (exp do you have a runny nose ,blah blah and do you have diarrhea?) out loud for everyone to hear the responses and they spray your hands take your temperature before going in. Even if you know the drill she keeps going on and you just keep saying no like she has been programmed and can't stop from her routine. Then as you walk in another one had a clip board out loud where it is not private says: Do you still live at...... Do you still have the same insurance..... What's your Birthday..... Everyone in the waiting area can hear your responses and write down your address I am serious!!! This is the 2nd time dealing with this and I can see other people's expressions as well like really!??? What happen to privacy? These working the door certainly don't practice that! This is the only part I can not stand about going here. Otherwise the Dr. Is great. When leaving you don't stop to make any appointments you just leave and they will call when the next appointment is due for you to come in.

Wow, what a difference from the last check-up. Went in for my yearly BMI test. First off, my…read moreappointment was at 4:00 they called me at ten minutes before, yea! The nurse, Danya, was very friendly and personable. She took my vitals while chit chatting about this and that and acted as we were long lost friends. She left he room and within a couple minutes, the PA Tami Ford came in to go over bloodwork results. all the times I've been here before the doctor never came in until 10 or 15 minutes passed. She treated me with professionalism and respect, listened to my concerns and even talked about my prescriptions and how they counter act with each other. As long as the office keeps it up this way, I wont dread coming to see my doctor.

This office I think has more than one dr office Maybe 2 , not sure why they have it as the…read morehospital. Maybe a branch of it or something. Only one person answering the phones and taking care of people walking in as well as patients coming out to schedule further appointments. I did not come here for myself but with someone. I have to say each time going there you sit in the waiting room awhile. When your called to go in the room the nurse comes in takes your bp. The problem with this place is scheduling appts, if you are early you sit and wait, if your on time you sit and wait. Don't be late to a drs. Office they won't allow you to stay you have to reschedule. Well this day the appt was for 1. Showed up approx 12:45 thinking if your early you would be the first to he seen after they get done with Lunch. Well we check in, and waited and waited. Sat approx 45;min was finally called back and brought to one room. What was nasty is they left the garbage full and on top was gauze soaked in iodine we think we originally thought it was blood. How gross!!!!! Why put patients in the procedure room if you are gonna make them wait then wait for a empty room. Waited awhile and the nurse shows up and asked if she can move us to another room because that was the procedure room. Go to another room at which time we had been there over a hour! She said the Dr would come in min. No Dr. In a min!!! I guess our time means nothing when you have scheduled other appointments for the same day and we even told the nurse. You think she would have said the Dr was delayed!!! A 1:00 appt means 1:00 not over a hour later! We had to leave after waiting now almost a hour and 1/2!!! They didn't seem to care and no apologies or even a phone call to say they were sorry! That's the last straw will not go back here and nor would they recommend this Dr office to anyone. So use your Judgement going here , it maybe worth driving somewhere else to see a different dr because this office apparently don't need the business.

Excellent hospital highly recommend! Staff are very caring. Doctors are all very knowledgeable and…read morenice. They do everything they can for you. The only thing I wish is that they could do more at this hospital. But I will say, my dad just went in. He had had a heart attack didn't have to be transferred anywhere else. He had excellent care here wouldn't have wanted to be anywhere else!

Got bashed up while trail running and wondered if I broke something, so I booked an appointment…read moreonline for a time slot in 90 minutes. Staff was pleasant and check in was painless. Got an xray and saw an NP (Sarah) within 10 minutes. She provided a concise review and I picked up my prescription about 10 minutes afterwards. Very professional office and excellent service!

I've been there 3x and they have always been responsive, kind, and professional. They have treated…read moremy illnesses with care and expertise. im usually in and out quickly. I appreciate these folks.

I have always found Dr. Bond and Tina to be excellent at what they do. I have gone there for years…read more The staff is super friendly and always professional. Recently, I had an appointment scheduled and was in so much pain, I called to see if there was a possibility of getting in sooner, and they made that happen. I highly recommend them.

I have been to this location a few times before but not as a patient…read more This visit was for me. I was seen by Dr. Bond and before meeting him I met a student who was graduating in just a few days from school. She was very pleasant and asked me a bunch of questions before he came in. I was taken back first for some x-rays of my hand The Dr.( Dr. Bond) Came in and confirmed what I had thought was wrong. Arthritis. He was very professional, very nice. Gave me a few options that would help the pain I had been having in my Thumb. I tried a brace already, I didn't want to take any more pills. So he said a shot would help, not sure for how long but the way mine is it don't get better it can get worse and require surgery. I opted for the shot. He told me it does hurt. Well he did a great job numbing it. It hurt for like 3 more days and the pain went away! I hope it lasts Excellent visit! I go back in approx a month for a follow up then I will call when I need a shot again. I highly recommend asking for Dr. Bond.

I went there in April for a strained back muscle and had excellent care with no wait. Going again…read moretoday for strained leg muscle. I think my body is trying to tell me to slow down :). And always on a weekend.

Got a PA ( which usually means good care) who had zero compassion/empathy. He did nothing but…read morecomplain about the care I was given earlier in the week. I sliced a dime sized piece of skin off my finger. When he left the room to get a shot prepared, I realized I didn't want him touching me. I walked out after meeting him in the hallway and giving him an evaluation of his care, holding a piece of gauze on my finger, dripping blood down my arm and onto the floor. The very caring receptionist asked me to wait while she got the manager, who got me another provider to help me out. I still refused the shot and they offered me a less invasive treatment. The manager got me some water and graham crackers, good idea as that much panic could case shock. Thus a mixed review.

Been a PC#1 patient for 21 years and I've never had a bad experience at Asheville VA, from dental,…read moremental, optical, ortho- surgical, they are all excellent, welcoming, and empathetic.

I cannot say enough good things about this hospital and staff. I have been to the ER twice and…read morereceived top notch, professional ,fast, efficient, kind and caring care both times. On my most recent ER visit I went in with severe nerve pain in my lower back. After check in I was brought back to a room and was visited by a DR Gail Tolten within 15 minutes. She ordered X-rays and a steroid shot which I received within 5 minutes. I had X-rays done within 15 minutes. Dr. Tolten then came back about 15-20 minutes later and explained everything she saw on the X-rays. I was given meds for pain and muscle relaxer and told to follow up with my GP about an MRI. I was in at 9:00 am and out by 11:00 am. I was also visited by Josh Carter of the SCOUTS program. He informed me of quite a few programs offered to vets over 60 that I wasn't aware of. If you are a vet or spouse of one, I highly recommend this hospital. The best VA hospital I have ever experienced.

I hate giving this place an honest review, because I don't want everyone finding out about this…read morehidden gem! I have had to take family members 3 times in the past year & they have been fantastic every single time. From the ease of checking in, to the care of taking my mom with dementia to the back & making her feel heard & seen, to then calming down a teen having a massive anxiety attack. There is literally nothing that could have gone any better. It is clean, quiet & well equipped. Short wait, if any. The receptionsits, med techs, CNAs, PAs and MDs have all been knowledgeable, polite, efficient, & above all, ACCURATE. As a professional patient advocate, if every medical facility was like this, I would be out of a job. I am so grateful to have them here around the corner from me & will continue to go back anytime we need medical attention.

The empathy of the employs for sure also charging me $75 for sending me away bc they do not do the…read moreprocedure I need , I told them that I was sent to get a swelling on my knee checked out they took my money and told me that they can't do a thing for me

Great Team of people who truly care and are extremely helpful and responsive Check in is smooth…read moreand easy and the size of the hospital makes it easy to find where you are going