This is not for the Dr visit but for the check in process. I…read morethink it's great being cautious with this covid and every Dr. Office I've been as long as as people have on their masks when entering they can walk in out of the cold and wind and so their information in private and then sit down. This office has a table and women standing in the door asking every question imaginable, (exp do you have a runny nose ,blah blah and do you have diarrhea?) out loud for everyone to hear the responses and they spray your hands take your temperature before going in. Even if you know the drill she keeps going on and you just keep saying no like she has been programmed and can't stop from her routine. Then as you walk in another one had a clip board out loud where it is not private says: Do you still live at...... Do you still have the same insurance..... What's your Birthday..... Everyone in the waiting area can hear your responses and write down your address I am serious!!! This is the 2nd time dealing with this and I can see other people's expressions as well like really!??? What happen to privacy? These working the door certainly don't practice that! This is the only part I can not stand about going here. Otherwise the Dr. Is great. When leaving you don't stop to make any appointments you just leave and they will call when the next appointment is due for you to come in.

Wow, what a difference from the last check-up. Went in for my yearly BMI test. First off, my…read moreappointment was at 4:00 they called me at ten minutes before, yea! The nurse, Danya, was very friendly and personable. She took my vitals while chit chatting about this and that and acted as we were long lost friends. She left he room and within a couple minutes, the PA Tami Ford came in to go over bloodwork results. all the times I've been here before the doctor never came in until 10 or 15 minutes passed. She treated me with professionalism and respect, listened to my concerns and even talked about my prescriptions and how they counter act with each other. As long as the office keeps it up this way, I wont dread coming to see my doctor.

While Dr James Thompson is a good doctor, his staff leaves a lot to be desired. Scheduling an…read moreappointment with Dr. Thompson is a grueling and frustrating experience. If you get to speak with someone on the first call you generally can not get an appointment day of or even week of. I had a medical issue on a weekend and went to Urgent Care. Urgent Care told me if I was not better in 3 or 4 days to see my Dr. I called because I was not better and was told the earliest appointment would be 19 days out. 19 Days! I explained the urgency of the situation and said that I would like to see another Doctor in his office. Nothing was available and the nurse suggested I contact Urgent Care. Perfect, and I just told her Urgent Care told me to see my Doctor. This is not the first time that I have had a hard time scheduling an appointment with Dr. Thompson, but it is going to have to be the last time. I like Dr. Thompson, but it is just to difficult to get an appointment. If you can schedule your sickness and aches and pains around their schedule then go for it, but I can not do it.

Been a PC#1 patient for 21 years and I've never had a bad experience at Asheville VA, from dental,…read moremental, optical, ortho- surgical, they are all excellent, welcoming, and empathetic.

I cannot say enough good things about this hospital and staff. I have been to the ER twice and…read morereceived top notch, professional ,fast, efficient, kind and caring care both times. On my most recent ER visit I went in with severe nerve pain in my lower back. After check in I was brought back to a room and was visited by a DR Gail Tolten within 15 minutes. She ordered X-rays and a steroid shot which I received within 5 minutes. I had X-rays done within 15 minutes. Dr. Tolten then came back about 15-20 minutes later and explained everything she saw on the X-rays. I was given meds for pain and muscle relaxer and told to follow up with my GP about an MRI. I was in at 9:00 am and out by 11:00 am. I was also visited by Josh Carter of the SCOUTS program. He informed me of quite a few programs offered to vets over 60 that I wasn't aware of. If you are a vet or spouse of one, I highly recommend this hospital. The best VA hospital I have ever experienced.

just watched the scene outbreak with a man having a heart attack and they proceeded to not get him…read moreany help. They also didn't help his pregnant lady and she mentioned to us that she's been here for hours on end, the doctor then came out to the waiting room to get me and apologize for the long way and I said no it's fine there's people more important than me then he acted like he didn't know what I was talking about and I was like a man in the wheel traveling heart attack that took forever to get back. The nurse came in here and threw her gloves off in the trashcan and it was complaining about how he shit on the ground and some girl said well if you would've took him back there it wouldn't have happened in quite frankly I agree with her 1000%. they left this lady in the bathroom by herself with her daddy in the floor naked shit all over himself having no sense of urgency the patients waiting had to help.Care? Shit.

This place has a Walk in Clinic as well as Drs who see people by appointments…read more. My primary care Dr is here. When moving here I was actually afraid of seeing a new Dr. But my parents come here as well and they like her. I have to say everyone seems friendly and nice to deal with. When you go in they check your temp before you walk to the back. Then check your weight and bring you in a room and does your BP. You never have to wait long before the Dr comes in. I have to say Everytime I have been here between her and the nurse practitioner that I have seen they are very thorough and professional. They don't make it a dreaded place to go. The Dr. Always rules out other things before just assuming and treating you. I felt like a guinea pig now in Vegas Everytime I went they "assumed" or thought you had something without going the extra mile. I actually never thought I'd like a Dr as much as I did the ones I had but here I am happy and glad I came here so far. I also like when you need to be seen you can make a appointment or walk in to see the Dr. or Pa On call and your records stay in the same place. If your looking for a new Dr. Come here!

Great medical care! They are respectful of your time and listen. Relaxing office. Flexible…read moreappointment options and Fast reply time!

I am so grateful I have discovered Lamond Family Medicine! They've taken great care of my husband…read moreand I for over a year now and are always available with informative answers! For example, earlier this week I went in for my regularly scheduled annual exam and Dr. Hansel noticed too much wax in my right ear. He spent careful and attentive time removing the debris, had me come back in a few days later and my husband tells me I am hearing better as a result. ;-) I find the office and staff to be quite pleasant and I encourage Hendersonville residents to head on in to Lamond Family Medicine!

Dr. Byrd treated me and my husband for over 20 years and he was always very thoughtful in his…read morediagnoses and also saw to it that referrals were to the best available in the area. He was very kind, thoughtful, considerate, and always sensitive to my needs at the time. We considered him a blessing to us.

This doctor's office staff is the rudest and most unprofessional I have ever encountered. They…read moremisrepresent themselves by telling you you're seeing a doctor then schedule you with a nurse practitioner. I told the rude, nasty person at the desk no and she told me to go to another doctor. I asked her to have the doctor call me and he never did. No patient in their right mind should go to this doctor or his office. It's awful!!

Got bashed up while trail running and wondered if I broke something, so I booked an appointment…read moreonline for a time slot in 90 minutes. Staff was pleasant and check in was painless. Got an xray and saw an NP (Sarah) within 10 minutes. She provided a concise review and I picked up my prescription about 10 minutes afterwards. Very professional office and excellent service!

I've been there 3x and they have always been responsive, kind, and professional. They have treated…read moremy illnesses with care and expertise. im usually in and out quickly. I appreciate these folks.