They respond fast and were able to do a next day cleaning. The woman arrived on time and the person…read moreon the phone was nice. I noticed several things she missed and asked her to dust the fan and she dusted one fan and seemed in a rush to leave but I thought this was because she'd run over time or had to go to a next appointment so I tipped her and she left quickly. When I told the woman on the phone she didn't clean the fridge and other things she was apologetic but told me the fridge wasn't on the checklist so I checked the checklist they sent and went around to the things on the checklist and as you can see from the pictures the other things on the checklist were not clean... The worst part is this is a move in cleaning. So there was no furniture she had to work around and no furniture to clean! For 3 hours with no furniture everything should be clean. I thought they'd offer for someone to come back or money off a next cleaning but they didn't offer anything except apologies.

Professional and reasonably priced. Flexible with scheduling, and they love our dogs, which is a…read moreplus.

I did previously enjoy using them because the price was right. They didn't always do the best job,…read morebut it was good enough. In the last few times I've used them, Daniel would change the rate price on me at the last minute and would notify me either day prior or day of so it would be impossible for me to find another cleaner at the last minute. He increased my rate because I renovated my home and added a bathroom. Then from there he increased the rate again significantly the night before the appointment stating that it was because I didn't do a cleaning last month. I was away for work for a few weeks so I obviously wouldn't need a cleaning but I did try to book them that month in question and they weren't available before my trip so I opted to have them come after my trip which is why I couldn't book them last month. Felt like they were extorting me and putting me in the last minute situations knowing I had no other option to be fulfilled in time.

Quality of work is okay. I requested a move-out cleaning service. I do not think they mopped the…read morefloor. They must have cleaned the counter with water because the counters were still dirty. There was patch of dried water near kitchen sink that wasn't cleaned. Inside of oven was not cleaned. Quality was not great. I do not recommend for a deep clean. Not worth the price.

I've experienced what appears to be discriminatory behavior in how this company handles service…read morequotes. It's completely reasonable for a business to have minimums or limits, but ignoring or refusing to provide quotes based on zip code, race, religion, or other demographic factors is not okay. That kind of behavior goes against basic fairness and the principles behind the Civil Rights Act of 1964. Discrimination, whether obvious or subtle, shouldn't be tolerated. As consumers, we should be mindful about who we support and choose to do business with companies that treat people fairly and respectfully.

my house hasn't been this clean since aug, 2022 when i had back surgery. thanks to silvia & her…read moreteam, i love my house again. excellen service.

After 15 years, I've decided to sell my house. I also decided to use a new cleaning service before…read moreit hits the open market early April. Many of my friends had recommendations but I didn't feel like spending $400, so Yelp to the rescue, ONCE AGAIN. After reading Michelle's reviews and her quoting half the price, it was a no brainer! Michelle and her colleague arrived, they were super friendly and then got to work! Three hours later, my house was SPOTLESS!! Please hire these ladies if you want quality service and an AWESOME price. Oh yeah, tell them I sent you.. Lol!!

Let's talk about how much I LOVE LOVE LOVED the cleaning I just received!…read more 1. She was very response to my yelp message, was able to come the same day! 2. She brought all her own products; broom, mop, vacuum, everything 3. Super nice and I felt very comfortable with her in my home 4. These FLOORS! I have hardwood throughout and they look fabulous 5. Clean baseboards 6. SCRUBBED the mess out of my fridge!!! For that alone, I am grateful 7. Cleaned my bathrooms, even did the little hotel toilet paper fold Highly recommend.

I HAVE to start this with my most important point: they deserve 10 stars, not just 5. So please…read moreknow that the things that may sound like complaints definitely are NOT. I am hoping Helane reads this and understands it as constructive criticism. I have never hired a house cleaning service before, but as I get older, I can't get on my knees and scrub my bathroom anymore :( My initial request via Yelp projects was just for that one service. I received a few replies, some two days later (!) but Helane at Maid 4 You answered right away. After some back and forth via Yelp, we began to text. By far the easiest! She told me her minimum fee was $100 and asked what else could they clean to make it right. Long story short, it was by far the best quote I received so I booked for today. The two people who cleaned went above and beyond (I think, more later). My bathroom and the one on the main floor as well as the one on the third floor are sparkling! Just to add a tip here: they don't give a "window" appointment, so when the cleaning crew finished another job early, Helane texted to ask if they could come but it was an hour and 15 minutes earlier. We weren't ready! We had so. much. stuff. The clutter struggle is real. Here is one more, very important tip: the "lead" cleaner spoke a little English but the other one I think none. It was delightful to listen to them speaking Portuguese! But if I was doing this again from scratch, I would ask the boss to come to the house so we could be very clear what was and wasn't to be done. I honestly don't know what they were told, but if it was their normal cleaning routine it was beyond excellent!! I just didn't know - having never hired anyone for this before - what to expect or how to direct them. Will we have them back? You bet. DD and I are thinking a monthly visit from these fantastic cleaners will be well worth the very reasonable cost. PS - I had to google how much to tip because as I said I was a first timer. I gave them a bit extra!

I hired this company about a year ago to clean my rental after the tenant moved out. My friend…read moreunlocked the door for the crew and then left. I didn't arrive until the crew had just finished cleaning. I did a quick walkthrough and didn't notice any issues at the time. However, when the new tenant moved in, they found that the kitchen cabinets had not been cleaned at all. Unfortunately, the previous tenant had left the cabinets quite messy, so I had to reduce the new tenant's first month's rent. I hired this company because of its reviews and trusted that they would do a good job. It was very disappointing.

I will not be using ECJ ever again…read more The last time I hired them, walking into my apartment felt like a breath of fresh air, like a weight lifted off my shoulders. This time, it felt like I hired someone to just move stuff around and I'm left with more on my to-do list than I had before they came. My apartment was decently tidy, so I was mainly looking for actual cleaning, especially as I'd recently had a mouse problem. When I booked, I made a note about the mouse issue and I asked to add on the window track cleaning, since that wasn't included last time. I walk in after they leave, and there's still mouse poop in certain areas. And the window tracks are still dirty. Upon further inspection, I see that baseboards are still grimy, the kitchen floor is not swept. There's a scrub pad left in my sponge tray, and my own sponge has a substance on it I don't recognize. My office desk, left messier than it was when I left. Dead bug under something, meaning they cleaned around it rather than removing the item to clean the space fully. They vacuumed my couch and ottoman but not the rug in the same room??? I'm just baffled by the choices made here. I asked them not to touch the bed. They did anyway. Bedding that I'd put off to the side because the mice had gotten into it somehow ended up on my clean bed. A brand new weighted blanket (which can't be thrown in the laundry) was placed in an area the mice had taken over. An item with a mouse turd on it was placed on my makeup vanity. (So not only did they not clean the item, now my vanity is contaminated.) Idk if these cleaners are new, or if they were just having an off day, but I'm struggling to see what they spent 3 hours cleaning. (2 people, 1.5 hours each) They did an okay job with stuff like the oven, fridge, bathtub, etc. But they failed completely on stuff I actually cared about. Emely was understanding enough to charge me only for the standard cleaning fee rather than the deep clean fee, but the more I look around, the more I feel like I was still overcharged. She offered to send the cleaners back, which I appreciated, but I had already left home again and moved on with my day.

I'll start by saying once the logistical nightmare was over, the actual cleaning of our apartment…read morewas spectacular and well worth the price. I went through "yelp projects" to request quotes from several cleaning companies for a move out clean. ECJs full move out clean was the most comprehensive and reasonably priced ($199 for a 2 bed, one bath of about 1000 square feet) and they had great reviews. I messaged with two of the owners and booked a clean for a Sunday a few weeks out (they are one of only few cleaners with Sunday availability which was a plus). They confirmed and said their cleaning crew would be there between 9-10 am. Because we had been communicating via Yelp chat, I requested a formal confirmation which was sent to me via text by the owner. The owner mentioned in the text that the cleaners would be there between 8/8:30. I didn't think anything of the discrepancy at the time. On the day of the cleaning, I texted the owner at 7:45 to ask for an updated ETA. 8 am came and went, as did 8:30. I texted a few times, and I called with no response. 9 am came and went and so I desperately emailed with an address I found on their site, messaged via Yelp again and DM'ed them on Instagram. By 10 am I still had heard nothing and I had to leave to go pick up a rental car (I was leaving town and had a 6 hour drive ahead of me). Finally at 10:30 I received a text from the owner apologizing, stating they had written down our appointment for Monday. She offered to send a team out in about an hour but it was already too late and I had to leave. She said she would give me a call to coordinate a rescheduling but by 1:45 pm I still had not heard. I texted again to follow up and she finally called me. We scheduled the cleaning for Monday morning at 11:30 and she offered a discount to make up for it. I was honestly nervous about potential flakiness especially because our move out inspection with our management company was at 2 pm the next day which would impact our ability to receive our security deposit back in full. I put a lot of trust in them that they would show, after feeling pretty let down that day. My roommate got to the apartment at 11 on Monday to wait for the cleaners and at 11:30 they still had not arrived. She called the owner who was confused saying the team had wrapped up a previous cleaning at around 9:30. My roommate went downstairs to our lobby to see if they were there. Half an hour later she ultimately found them at a nearby building, waiting, as if they did not know where to go or have any way to contact the owner to figure out where to go. The team of three came and cleaned the apartment top to bottom and were finished in about 2 hours. Overall, this experience was far more stressful than it had any reason to be and I actually ended up incurring with several unnecessary costs as a result (I would have left town the night before if I knew the cleaners were coming Monday so one extra night in a hotel, I also missed my car rental reservation waiting for the cleaners so I had to pay extra to get to and rent from another location). The owner was mildly apologetic but not as on top of rectifying the situation as I would have liked. The discount was much appreciated and the quality of the actual service luckily made up for it. I would recommend to the business to implement a more formal appointment confirmation system and improve communication with clients. And as a client, make sure you double, triple confirm in advance and get multiple forms of direct contact information for the owner/team.

I scheduled Green Maids for my Move-Out clean. The office staff was able to squeeze my clean in…read morelast minute. Additionally, the cleaners were prompt, and did fantastic work in a great time frame. This was the best pricing for a move-out clean that I was able to find in the area, I highly recommend for their price and service!

I am going into my fourth month with Green Maid Cleaning Service and they have been always been on…read moretime, if not early. They come as a team of 2 to 3 people and are done in an hour and half. Their staff is kind and very thorough. During the most recent snow storm the were unable to come at the booked scheduling time and texted me and were able to reschedule the following day. So far I have had a great experience with them.

Dariana and her team were SUPER thorough! She respected our home spaces and was a joy to have in…read moreour home. She took before and after pictures that definitely show the difference! We will be calling her again in the future and I highly recommend her team.

EXCELLENT services, very pleasant. My move in date…read morechanged, moved up by like a week. I called to inquire about changing my date. I not only was able to change date last minute, the deep clean was able to be done before I moved in. The cleaning was awesome, squeaky clean. I highly recommend using their services!!