Both cleanings I have had with the team have been thorough and smooth. I appreciate how responsive…read morethey are.

Cleaning job is adequate. This company always asks for feedback but then does not abide by it. They…read morealso frequently try to change the arrival time which is not convenient for me. I continue to tell them I need them to honor the time window we agreed on at the beginning of service. Prices keep escalating and it is very expensive. They have also made excuses a couple of times about not being able to clean my house for frivolous reasons. I have thought about switching companies, but apparently this is the best of them out there.

I called Joung for a quote on a deep clean on my townhouse which I was putting on the market. She…read moreis excellent in her communication. It was easy to schedule a time for her to evaluate the job. She confirmed the appointment, checked in during the day and arrived on time. She took her time to look over my entire house and made suggestions and asked questions. We agreed on a price and I agreed to pay extra to have even more detailed work outside of the normal scope. Joung arrives with documentation in hand. You can see her license and liability insurance certificate. She one again followed up to confirm the cleaning appointment. They showed up very early to accommodate the carpet cleaners which were arriving on the same day. The cleaning job was beyond my expectations. I have used cleaners for other client jobs and am never quite impressed. With Joung's service I was impressed. The house looks spotless. Every nook and cranny is clean. The fridge and stove too look better than I ever had it looking. She checked in after the job to make sure I was satisfied. I don't think you'll find anyone more professional, caring and proud of her work. I felt taken care of the minute we first communicated. She kept her appointment and delivered, I will happily recommend her to anyone in the area. My house received offers as soon as it went on the market. Never underestimate the value of clean to buyers. Thank you

I paid $400 for move in cleaning. The condo was almost entirely empty and I requested extra focus…read moreon the appliances. They did an amazing job making sure that my appliances were clean and I truly appreciated it. However, when I began to move in and put stuff away I noticed that the inside of the kitchen cabinets and drawers were not cleaned at all. I ran my finger across the bottom and there was so much dust and debris. The same goes for all of the light fixtures. It seemed like they didn't dust anything and just did a surface wipe down. I ended up having to re-clean everything myself. I was very disappointed with having spent $400, I definitely felt like I didn't get what I paid for. I will say that they were kind when I spoke with them on the phone, I haven't had a chance to call back regarding this issue (I had it cleaned in the beginning of April) and I know it's well past that time but Ive had a lot of things hitting me back to back so tried to let it go and I'm sorry, I just couldn't. It bugs me a lot. I'd definitely be happy if something could be worked out regarding this but I also completely understand if nothing can be done because it's been so long. Like I said, they were very kind and did a great job with the appliances, I just strongly urge you to thoroughly check after they're done cleaning.

I've been a monthly customer of Spekless since January 2020. Overall, I have found their cleaning…read morecrews to be efficient, timely, and effective. Their teams have done a great job keeping my condo clean and tidy. I've also found their head office team to be excellent at communicating with me, for example by sending reminders of service prior to my appointments. Overall, I've been very happy as a customer for these many years. I would recommend them to a friend looking for a cleaning service.

I want to update my review, because I've heard from Ryan from the corporate office. While they did…read morenot provide good cleaning in my home, they have tried to make things right. They issued a full refund and offered numerous apologies. They said that they are using this experience to train their staff, and I hope that is true. They also said this experience was a one-off, and based on all the reviews I've seen, I will take them at their word. While my cleaning experience with them was poor, I can appreciate how hard they've worked to make things right. I didn't want or need a full refund, but I'm glad they decided to do the right thing and give that to me. It speaks to the character of the business. While I cannot give their cleaning services anything more than a 1/5 stars, I will say their customer service and response have been 5/5. Truly exemplary. Thank you Ryan, for your customer care. It is appreciated.

I HAVE to start this with my most important point: they deserve 10 stars, not just 5. So please…read moreknow that the things that may sound like complaints definitely are NOT. I am hoping Helane reads this and understands it as constructive criticism. I have never hired a house cleaning service before, but as I get older, I can't get on my knees and scrub my bathroom anymore :( My initial request via Yelp projects was just for that one service. I received a few replies, some two days later (!) but Helane at Maid 4 You answered right away. After some back and forth via Yelp, we began to text. By far the easiest! She told me her minimum fee was $100 and asked what else could they clean to make it right. Long story short, it was by far the best quote I received so I booked for today. The two people who cleaned went above and beyond (I think, more later). My bathroom and the one on the main floor as well as the one on the third floor are sparkling! Just to add a tip here: they don't give a "window" appointment, so when the cleaning crew finished another job early, Helane texted to ask if they could come but it was an hour and 15 minutes earlier. We weren't ready! We had so. much. stuff. The clutter struggle is real. Here is one more, very important tip: the "lead" cleaner spoke a little English but the other one I think none. It was delightful to listen to them speaking Portuguese! But if I was doing this again from scratch, I would ask the boss to come to the house so we could be very clear what was and wasn't to be done. I honestly don't know what they were told, but if it was their normal cleaning routine it was beyond excellent!! I just didn't know - having never hired anyone for this before - what to expect or how to direct them. Will we have them back? You bet. DD and I are thinking a monthly visit from these fantastic cleaners will be well worth the very reasonable cost. PS - I had to google how much to tip because as I said I was a first timer. I gave them a bit extra!

I hired this company about a year ago to clean my rental after the tenant moved out. My friend…read moreunlocked the door for the crew and then left. I didn't arrive until the crew had just finished cleaning. I did a quick walkthrough and didn't notice any issues at the time. However, when the new tenant moved in, they found that the kitchen cabinets had not been cleaned at all. Unfortunately, the previous tenant had left the cabinets quite messy, so I had to reduce the new tenant's first month's rent. I hired this company because of its reviews and trusted that they would do a good job. It was very disappointing.

MK cleaning does a wonderful job for a decent price. They have been cleaning my home for over a…read moreyear now. If you have special areas within your home that you'd like extra attention given to, just let them know and they will be more than happy to accommodate the request.

MK cleaning services was amazing! They were extremely thorough and I even received photos of their…read morework since I wasn't at home. It was easy to book and the person who I spoke to throughout the process was very helpful and prompt in their responses. The price was great for a whole 3 bedrooms house plus bedroom clean and appliance clean, all being $280. I was very happy with MK cleaning services and I would recommend them 100 times over.

I did previously enjoy using them because the price was right. They didn't always do the best job,…read morebut it was good enough. In the last few times I've used them, Daniel would change the rate price on me at the last minute and would notify me either day prior or day of so it would be impossible for me to find another cleaner at the last minute. He increased my rate because I renovated my home and added a bathroom. Then from there he increased the rate again significantly the night before the appointment stating that it was because I didn't do a cleaning last month. I was away for work for a few weeks so I obviously wouldn't need a cleaning but I did try to book them that month in question and they weren't available before my trip so I opted to have them come after my trip which is why I couldn't book them last month. Felt like they were extorting me and putting me in the last minute situations knowing I had no other option to be fulfilled in time.

Quality of work is okay. I requested a move-out cleaning service. I do not think they mopped the…read morefloor. They must have cleaned the counter with water because the counters were still dirty. There was patch of dried water near kitchen sink that wasn't cleaned. Inside of oven was not cleaned. Quality was not great. I do not recommend for a deep clean. Not worth the price.

I've been using Well-Paid Maids for about three years and continue to be very pleased with both the…read morequality of the cleanings -- Tania H has been our excellent cleaner for the past year -- and the management's customer service. (I am writing my second or third review because I see Yelp took down my initial review - I'm not sure why.) When I need to have my house cleaned on a different day or need someone to can clean the apartment we used to rent out below our home, they always respond quickly and almost always can accommodate the request. They charge a bit more than other cleaning services, but I am happy to pay more for knowing that the staff is treated well, with health and other benefits such as paid leave, and the services are consistent and high quality. I'm pleased to hear they've expanded to other cities. We need more businesses like this!

I have used Well-Paid Maids several times with mostly good results. However, Markisha goes above…read moreand beyond! I know every surface will be dusted, the floor really mopped, the place left sparkling. Plus she is charming and very professional.

Update to my review from 7/21/21: The owner reached out and…read morewas very apologetic. She offered to send her best team to my house to redo the service as I indicated below. I messaged her on August 25 and we eventually scheduled for today, September 8, 2021. She told me they would arrive between 1-3pm and that I would I would get a more concrete time as we got closer. I received no communication from her. At 12:02pm today I reached out and asked for a more definitive time. She did not respond. No one showed up today. This is very unprofessional.

If I could give 0 stars, I would. We have used this service for over a year now, and throughout…read morethat year, they have continually canceled on us day of or day before, left our home without it being thoroughly cleaned, thrown out towels, and were just overall unapologetic for any of this behavior. The only reason we continued to use them is because they would fix their issues after we complained, and then kept their prices lower than their competitors. However, the most recent cleaning involved them canceling literally the morning of, without responding to our questions on rescheduling. When I finally heard a response, they asked us for a higher price. We have continued to use them for over a year and this is how they treat their most loyal customers? Adding screenshots of the texts with them so you can see. NEVER USE THEM!!!! Edit (1/15/2023): if you read her response below, she never addresses their tendency to cancel the morning of, without responding to when they can reschedule. That's because there is no excuse for that kind of unprofessionalism. Not cleaning the place well because they have to use vinegar is one thing, but setting improper expectations and frequently canceling is another.