INFECTED PIERCING I…read morereally wanted to love this place, which makes me more upset about the infection and the week of antibiotics I needed after trusting them. I bought a white gold earring recommended by the piercer, which fell out after just 3 days. When I went back that day to have it reinserted, the same piercer who first recommended the earring admitted the post was "too soft". He mentioned they'd just started carrying this manufacturer's jewelry and had to add an extra bend beyond the standard one to keep it in. Worse, he reinserted the jewelry without cleaning my ear, essentially pushing bacteria into the open wound. I returned the next day because it felt off, but was dismissed and told it was fine. Four days after that, I was at Urgent Care: pain, swelling, redness spreading across my ear, warm to the touch. The doctor diagnosed me with cellulitis, removed the earring, and prescribed Ciprofloxacin. When I called to ask for a refund, the owner refused to acknowledge any fault. I understand things go wrong sometimes. What matters is how a business responds. Selling jewelry that isn't fit for purpose, skipping sanitation steps, and then dismissing a customer who ended up in urgent care is not okay. GO SOMEWHERE ELSE.

I used to swear by this place. Dustin did my septum years ago and it was great, but he's long gone…read moreand so is whatever made the shop good. Recently I went for a nostril piercing and the vibe was... different. Megan made me feel awkward for asking about placement and told me my nose is shaped weird so it won't look good (not "your anatomy won't support it"). My eyes watered (because that's normal - I looked this up later and it's typical for piercers to let you know it's totally normal), and when I mentioned it, she didn't reassure me or say it was normal. Just stared at me. They also tried to upsell me on jewelry without showing any of the cheaper options. I asked about cheaper options and they said they wouldn't look good. When I was done I was basically pushed out the door. The whole place feels rushed now - very assembly-line. I've since gone to other studios in MA and realized it doesn't have to feel like that. I won't be going back.

Such a comfortable and enjoyable experience! I took my…read moredaughter here for a piercing and the owner GG was an amazing host! Very knowledgeable and informative! We are very satisfied and I would definitely recommend coming here!

I went to have a poorly healed daith piercing fixed. Gina removed the old hoop, cleaned up…read moreeverything and put in a smalller curved barbell. It feels great! Gina explained how to care for it going forward, gave me all kinds of info and background on the process, and recommended she check it in 3-4 weeks. Extremely professional, knowledgeable and experienced in all types of piercing. I highly recommend!

I've consistently gotten work done here from Luis, and other artists that have worked here in the…read morepast. Staff is extremely helpful and welcoming. I couldn't recommend a place more !

My girlfriend and I recently got tattooed here and we had an amazing experience. This was her first…read moreone and Dave was awesome from the consult through the finished piece. The shop has such a cool vibe and the staff is so nice. We both will be going back.

Kanoa Cruz did an excellent job with my re-piercing. Was very informative polite and friendly, the…read morewhole thing was as quick and smooth as I could've hoped for. Absolutely coming here again for future work.

Because of Covid you have to make an appointment in advanced for any piercing or tattoo. But the…read moreplace was very neat and clean with all their art work on the wall. The owner was very nice and the woman who did our piercings was excellent and extremely precise. It was practically painless and very well priced. Highly recommend!

Everything is scheduled by appointment, but the staffs are super nice and they're great at…read moreinforming different types of jewelry and types of piercings. They make the process of getting a piercing rather comforting. They have a good amount of jewelry selection, which are on the price side I would say, but still great quality

Recently got my nose pierced, and it was the best experience I've ever had with a Piercing. The…read morefirst thing I realized was the calming atmosphere and decor when you enter. Secondly, they offer an amazing collection of jewelry to choose from, or to swap out previously had piercings. My piercer was named Robyn and she was super personable, and made sure that I was relaxed. Immediately it was apparent how professional she was at piercing and took her time with sterilizing all the parts. A week later I reentered and had to get my bar extended to account for healing. The owner squeezed me in immediately and I was also able to talk to the owner who helped me out. She was also super kind & friendly I could tell she was super passionate about opening this piercing facility & wanted only the best for her staff & customers.

Great way to spread the word. There were multiple different artists with multiple different aspects…read moreof art. This is really fun and very different something I've never experienced we were able to set off in groups and do a scavenger hunt in order to have each artist sign a card and end up with a free shirt. We were able to learn how to draw with an actual needle on fake skin, didn't do too well but the experience was great. There are many different services they go by the hour, tap out sessions, and each artist works individually. The vibe was great subtle and full of positivity. I would love to experience something like this again.

Super nice group of guys and gals, everyone was so polite and nice. Very comfortable atmosphere…read more My boy INKA came through as always with an amazing cover up for a dragon he did years ago om me. I LOVE the new idea!! Truley AMAZING shop!

Visions has always been THE place to go since as long as I can remember. Just recently got my first…read moretattoo and piercing and was pleasantly surprised how smooth and painless everything was. Please take my advice and go here, please.

Canman was super professional and does incredible work. I'll be getting all tattoos done here in…read morethe future.

After my son passed away, we had a benefit and one of the certificates that I want at the benefit…read morewas to Phoenix tattoo this is where my son went for his tattoos. I decided to have Danny do a memorial tattoo for my son that passed away since that was his tattoo artist as soon as I walked in the place was really clean. I was greeted filled out paperwork and met Danny he made me feel very comfortable. He asked me what I had in mind. I wanted a Mandela because it was something that my son kept telling me I need to see Danny to have done. Danny was very professional. You can tell he had many quality years with tattooing. I'm looking forward to going back to see Danny to have another nice size tattoo done. It is definitely going to be my place to go when I'm not in Florida getting them done by my artist there! Danny is amazing !

Phoenix is my go-to tattoo shop and has been for years!!! The environment is so friendly and…read morewelcoming and Rhiannon & her staff do incredible work. My partner drove over an hour and a half to get his first and second tattoo at Phoenix and it was so so worth it!

Amazing shop nice people & made me feel confident & comfortable, fair pricing & definitely will go…read moreback

I am visiting from Florida and decided to get a tattoo spontaneously! I received great service from…read morehere, shop is clean and Danny the owner is super respectful and tedious when it comes to his work! I have to say he does great work and I will be coming back here! Thank you so much Danny for making my vacation specia!