There are no words to truly express how grateful our family is to everyone at Fontana Mortuary…read more Losing our mother has been the most heartbreaking experience of our lives, but from the moment we walked through your doors, you treated us with such compassion, kindness, and respect. We want to extend our deepest thanks to Lorena,Angeles, and Maysoyl For guiding us through every step of the process with patience and care. During a time when we were overwhelmed with grief, you took the time to explain everything clearly, answered every question, and made sure every detail was handled with dignity and professionalism. You didn't just help us plan a service--you helped carry a burden that felt impossible. Your genuine compassion, thoughtful guidance, and unwavering support gave our family comfort during our darkest days. We truly felt that our mother was honored with the love and respect she deserved. From the bottom of our hearts, thank you for treating our family as if we were your own. We will never forget your kindness, your dedication, and the peace you brought us during such a difficult time. We are forever grateful. With sincere appreciation, The family of Silvia Amezcua

When my son was killed we were out of state on family vacation. I had to come home without my son…read moreand plan a funeral. When we first began looking the first thing I knew I needed was space. It was days after the state lifted the mask mandate and places were still not allowing a large gathering. Forest Lawn was allowing us max 40 people after my good friend made a call and told me they were allowing my capacity here at Fontana Mortuary, my sister was able to set up an appointment. When I first stepped foot back into the mortuary now ran by new owners and this time for my own child I was so overwhelmed, broken and didn't know what to expect. Andy welcomed us in, sat us all down and introduced us to Lorena. Lorena immediately became my favorite person just by her compassion, by hearing my sons story by being a MOTHER above all else. Finally someone who understands. She ran through everything step by step, she gave us a tour, she answered all of our questions and then helped us prepare our service. Now through the week my son was still out of state due to his autopsy and waiting for permits to fly him home. Anxious for the day he flew into Ontario airport, I had asked her if she would mind my husband and I meeting up to follow them back to the mortuary once he arrives you know for my reassurance that he's here, that he's home. She said "absolutely" and we did...she allowed me to meet her, we followed her back and just got out and hugged her for giving us that peace and went about our way. The day before the service we had an appointment to prepare my son, Lorena, Jessica and Andy were so amazing, so patient and helped us get him looking so sharp. If it wasn't for the little moments like these I don't know how I would've gotten through this. Especially dealing with two completely different funeral homes and so many different people Lorena and Jessica made me feel like my son was THEIR FAMILY. The day of the service was amazing, I received so many compliments on what a beautiful service it was. Lorena drove my son home and we rode in motorcade exactly how I wanted it. Everything was a breeze. I loved my experience here given the circumstance of loosing my baby boy I'm so thankful for the group of people who helped me in my darkest time. Xoxo Familia Contreras

I would recommend InGold Funeral & Cremation 10,000 times over and over again…read more Losing my brother has been the hardest thing I've ever experienced and it still is. But from the very first conversation consult with InGold, they have been nothing short of amazing. I worked with a representative named Melonie, who was so pleasant from beginning to end. From the moment she and Andrew came to pick up my brother, the way they treated my family was remarkable. They were professional, accommodating, patient and you could feel their calmness in the middle of our heartbreak. They treated my brother's body with such dignity and care. At my appointment today, Melonie was incredibly knowledgeable and compassionate. She made sure nothing felt rushed. She allowed us to take our time, ask questions, and truly process the decisions we were making. When we didn't fully understand something, she provided examples and visuals to help guide us. She even gave us a tour of the funeral home, which is absolutely beautiful. This process is not easy by any means. But I am so grateful we chose this funeral home. Melonie has been a blessing, and Andrew is professional, caring, and truly amazing. If anyone reading this review is looking for a place where your loved one will be treated with dignity and your family will be cared for with compassion this is where you want to go. They don't just care for your loved one; they care for you too.

We recently held a viewing and funeral and have to thank and give a kudos to the entire team who…read moresupported us this last weekend. From planning with Melissa to updates from Andrew, we were given a very thorough and pleasant experience. We were inexperienced and recently experienced a very tragic loss, but Ingold was clear and transparent in their process and provided a lot of clarity for us. In preparation, we selected and requested a video and memorial folders as well as a candle. This required us to prepare the photos in advance and upload into a site, in which, Ingold did the rest and had it fully prepared for our event. As far as transferring our loved one, we were informed when they arrived. We also provided a picture of what we envisioned for our loved one and it was exactly how we wished. On the day of the viewing, we had Salvador and Sabrina, who went above and beyond for us. They respected all of our decisions and were more than welcoming and generous to our guests. We experienced a slight issue with audio because we had a newer iPad, but we immediately found a workaround for the music. If you have a usb-c Apple device, bring a converter so it can be played through their system. We chose an evening viewing and opted for the private time from 5 PM - 6 PM and the viewing to take place until 9 PM. We also had items we wished to be given to guests and Salvador and Sabrina made sure to provide to guests. For the funeral, we chose 10 AM - 1 PM, we had Ana, Salvador, and Christina, who all were very helpful and generous. They checked in with us regularly and ensured everything was going well while providing us the space and time to mourn our loved one. We chose to have the afterpass in the reception area and it fit our 50+ guests, which provided enough time and space to eat and socialize. Overall, it was a very good experience and we are absolutely thankful. As far as price, we felt it was within accordance of the value and received compliments from our guests about the whole experience being very well organized and planned.

A necessary must; to have your loved one Rest In Peace. I was clueless about the whole process from…read morestart to finish. It was comforting to have a knowledgeable sales person. I learned from them that who ever holds the "Contract" has all the power to call and dictate all the shots even if you make payments towards the care of your deceased relative. They are very cordial, professional and compassionate. The Mortuary doesn't look like much from the outside but it was perfect for the viewing with plenty of seating.

Hello everyone! I'm…read moretruly astonished to discover that these disrespectful people have a 5 STAR REVIEW on here. My aunt passed away, going on 4 weeks ago now. Living in Fontana, there aren't too many options in terms of finding a place to put something like a funeral together quickly and hassle-free. The only place, that was also highly reputable, was Dickey Mortuary. My cousins went and met Family Services representative, Yara Alvarado, to make the arrangements. Although arrangements were made and executed, the process in doing so was so disorganized. Throughout the entire meeting between my cousins and Yara, Yara was answering calls and walking in and out of her office in the middle of discussions. According to them, it felt as if their business could stay or go, it made no difference to her. On the day of the service for my aunt, these people weren't attentive or accommodating. This last bit however was the final straw: Yara sent my cousin a TEXT MESSAGE, not a phone call from her office or anything officious, to let my cousin know that my aunt's death certificate was ready and to come to the mortuary to pick it up. My cousin informed her, Yara, as to when she would be there to pick it up and Yara sent a reply that said she was in accordance with the time. Upon arriving at the mortuary, my cousin is met by the custodian, and it was the custodian who had the certificate for her. WHAT!? Not to say anything against the custodian, but Yara couldn't give my cousin THE LEGAL DOCUMENT finalizing the ordeal of losing my aunt herself!? It seems that Dickey and Co. didn't actually care about most of what we are dealing with, which is funny, because this is their business! Handling people who are experiencing loss with care and professionalism is supposed to be their expertise. Oh, and instead of apologizing and explaining herself, Yara instead said that my cousin was wrong to feel offended because she (my cousin) was the one who misunderstood. Unfortunately, ZERO stars cannot be given.

Me and my mom went to visit our grandma and noticed that her headstone was sunken and partially…read moreflooded . Cesar was so nice and helpful . He went above and beyond raising my grandmas headstone and fixing the flooding issue. He cleaned her headstone and left it very nice . Thank you so much Cesar god bless you.

The carelessness they continue to have here is beyond me. My…read morefather's headstone keeps getting scratched. The yards men have no respect for everyone buried here.

David was super professional, yet kind & compassionate. He was great at communicating & meeting our…read moreneeds. When they picked up my mother when she passed, they were respectful of her body, & took special & gentle care of her. David made it easier by personally bringing the paperwork, pickup & delivery of the urn. Prices were reasonable & the whole experience went smoothly. Thank you for all your help during this difficult time. Blessings

Words can't describe on how satisfied we were with your company,…read moreDavid was just amazing! He made everything so smooth for us, especially in such a difficult time dealing with the passing of our loved one. He was very professional. I will definitely recommend him to my family and friends. Thank you David for being so awesome! May god bless you

When my father passed away he looked very sickly. We gave them a picture of when he looked healthy…read moreand they were able to make him look like that again. It is that type of work that shows the care they have to put a greasing family at ease. They also made the planning process easy and smooth. On the day of the funeral, everything went as planned with no hiccups. I always recommend them because not all embalmers are the same. If you plan to have an open casket, you want your loved ones to be remembered looking their best. I can't recommend any better than Mckay.

Went in today with my family to checkout cremation prices on my loved one that passed away. We go…read morein and this lady I think her name starts with an F I don't know it wasn't worth remembering. She was disrespectful and distasteful! We sit down and ask for prices and she sees a folder from a previous funeral home we visited and ask to see their quotes. So we ask again for HER prices and she ask again for the other funeral home quotes and starts explaining she wants to know what we were quoted . We then explain why do we need to show you a previous quote why can't she tell us their prices and o don't know be professional and show us around ?! All her none sense back and forth was so disrespectful towards a grieving mother! IT IS NOT OK TO ACT LIKE THAT TO ANYBODY! I do not recommend anyone to do business with them at all ! There are other places !

Great service especially during a difficult time in my family's lives. And grateful for the…read moreattention and support provided

Thank you so much for all your help with my grand mother. U were so helpful kind. Thank so so much.read more