Impeccable service! Stephen was very helpful and provided me a very professional service. He was…read morevery thorough and detailed. Amazing work, I will definitely be returning for all my RV repair needs. 10/10 would recommend!!

Our electric panel was having some serious issues. We were having trouble pin pointing the problem…read more I looked up Live Free and Stephen came out. He diagnosed the problem after a thorough search and wound up resolving our issues with a new transfer switch. Finally fixed! Honest and friendly, would definitely recommend.

If you're looking for the definition of amazing customer service, look no further…read more Mike is truly an outstanding guy. He went above and beyond my expectations from start to finish. He and his team worked their magic at the shop, and the entire process was smooth and stress-free on my end. Besides the transformation of my car, what also really stood out to me was the communication. Mike kept both me and my boyfriend updated throughout the entire process and was always upfront about what to expect. He told us it would take a little over a week--and he delivered exactly as promised. Huge thank you to Mike and his team for taking such great care of my car You guys absolutely earned this review, and I'll definitely be recommending you to everyone I know.

I had been recommended this place by another automotive business for a big scratch along the…read morepassenger side of my 2023 Nissan Leaf. I had been putting off dealing with the scratch because the last time i had a fender bender issue and had to go through insurance with an auto body shop, I'd had a bad experience with the rental car company they used trying to pin me with a ticket that wasn't mine, and long crazy story unrelated here. I had gone back to the same auto body shop (because it appeared they did a good job and they were very nice people, rental car not really their fault). But even though, to me it looked like a smaller job, they told to me it would be another biggish job, reaching into near $5000 to repair with panels, bumper, and paint repair, where I'd need a rental car co again so i had put it off, for fear of using rental car co, plus i have a $1000 deductible (ouch). To make a long story shorter i came into Downtown auto, upon referral, and met with a very nice guy, Martin. He took a look at my scratches and actually buffed them all out on the spot! (wow!) and gave me a bid to fix my front bumper for less than my deductible so i wouldn't even need to go through the insurance and rent a car! Plus, he said it'd be done in like 2 hours. I made the appointment and can't wait to update this review further. Btw, it's a comfortable waiting area, with nice glass viewing windows to see what's going on with your ride. And if you need to make a Costco run that day? It's conveniently located right across the street!

Jared is super honest. We used him for an issue that he could not resolve and did not charge us. He…read moretold us why he could not fix the issue which gave us the detail we needed to fix it in the future. KOA Petaluma recommended him and we can see why. Extremely responsive.

I was getting ready to leave Doran Beach on Sunday when my large slide on my 5th wheel would not…read moreretract. Could not find any mobile RV services to come out on a Sunday. I was able to leave my trailer at Doran. I searched on line and found Jareds Mobile RV Services but was closed, but I was able to send him a message, and I got a quick response back. He said he could shuffle a few things around and meet me Monday morning. He got the slide back in and we discussed some work that would be needed in the future, Jared explained everything on how my slide works, he arrived on time a very nice guy and I highly recommend Jared for any RV work you may need.

Mike Swim is very professional and easy to work with. Plus, he knows what he's doing. I highly…read morerecommend his service.

Very professional and reliable service. Recommend this service for your RV repair best mobile…read moreservice in Santa Rosa CA

Me my wife and two small kids came in from socal with a problem on my sprinter van. We were super…read moreworried about a long repair because our van is not only our ride but our home for the weekend and this was our first day arriving. The staff was awesome they got us back on the road in no time. We had an awesome time in San Francisco, my daughter had a gymnastic competition so it was a very important trip. This was a huge relief I appreciate it so much !

Incredible customer service from Jeff and Lillie! Knowledgeable, kind and compassionate…read moreprofessionals. Not the kind of people who will spin a diagnosis to upsell you. They are a repair shop that specializes in larger vehicles like trucks, vans and busses. I would drive 35 minutes for them just for how kind and thorough they are. They explained everything to us and we left feeling assured and confident to take our van on its next big adventure. Thanks team!

The passenger side of my MBenz Sunseeker by Forest River RV had a huge gouge down the side of it…read more Ken & Dawn were top notch in every way. The communication was great. The price was very fair. The job took a couple of weeks (lots of intricate painting since the gouge went through five colors of paint). It was done on time as promised. Best part is that the work is absolutely flawless. I couldn't be happier with it, and I heartily recommend them. (Work was done in June, 2025). It's back in storage, but I'll take a pic and add it soon.

Ken and Dawn Are Amazing Human beings Ken is an Outstanding a Artist my husband hit a Guard rail…read morewith our 2019 Coach I thought how can this ever be Beautiful again because it was All of the Lower compartment doors We went to pick it up and our Jaws dropped it looked like right off the show room floor when we purchased it Ken is Absolutely an Amazing Artist a Perfectionist!!!! indeed My husband and and I are Thrilled We would Recommend Ken's RV Repair to anyone needing RV repair services Absolutely We would!!! Thank You So much!!! Mike and Lorie Bock Angwin CA

We contacted this company who said they would come out the next day between 12 and 1pm. Around…read more12:30, they texted and said they would be late, giving us another time. This continued ALL day until around 7:30pm when they said they would be here shortly and NEVER showed up or called!!! This place is totally unreliable. Do not use!!!

the slide out on my rv wouldn't slide out so I called Santa Rosa mobile rv and was greeted by a…read morewonderful young lady Tanisha, I explained my issue and she was able to send her technician the same Day. Kirk found problem almost immediately, went and picked up part and had it sliding in and out in under 2 hours. I give this business a 5 star for their great customer service, pricing and promptness. keep up the good work Tanisha and Kirk.

Solar and Lithium expert. Been in business 20 years. Good communication. Honest and straight…read moreforward answers. They did a great job for me.

I have yet to start my project, but Adam walked me through a detailed look at the upgrades I want…read moreto make. He educated me on options I didn't even know were possible. He then provided me with an extensive breakdown of cost. The best part was he sectioned it into 3 phases so that I can tackle this awesome upgrade within my budget over time. The look of the shop and projects he was currently working on was impressive. I'm excited to start this journey at Avalon RV in the coming weeks.