I've have had stuff in storage here for the last 12 years. It's easy to access. They are friendly…read morekind and helpful. It taken care of. For the most part I'm happy that I use this place.

This place was horrible. We used the unit for about 8 months, when I went to get my stuff out, it…read morewas covered in a thick layer of dust, bugs, spider webs, and water marks from rain. There was never anyone in the office when we went to try to pay them and they never answered the phone when we were transferred to them by the phone reps in corporate. They also refused to let us pay by card, they made us pay cash always. We had to use one of their locks, could not bring our own, and theirs are overpriced. The area is rough as well and more than once there were drug addicts just walking through the facility. Did not feel safe pregnant and by myself. I was floored when we would go the hours they were supposed to be open and they would turn us away because, "they're closing early" multiple times. Never will use again.

This was my first time getting a storage unit and the process and setup were incredibly easy and…read morethe pricing was very reasonable. The area and facility are safe and the assistance from Cruz we received when we arrived onsite was extremely helpful.

The new Manager, Micki has been very helpful and communicative. I have enjoyed working with her…read moreand will definitely refer my clients to this location for storage needs. Facility is always clean and no bugs in or around my unit!

Wow! What a cool place!! I attended a private event at this place, much better then a boring hotel…read morebanquet room for sure. The cars on display are amazing, the paint job on that Dodge Challenger .. you have to see in person to really appreciate it. The neon signs and decor really make this place special. The staff that assisted with the event were friendly and accommodating. I would recommend for parties & events.

Visited during Cars and Coffee. Excellent establishment. Loved the variety of cars and people that…read morelove them!

The store manager Victor was extremely informational, friendly, and happy. Once my daughter…read moredecided on a unit Victor jumped info his golf cart and took her to the location. Location is very clean and is reflective of the manager. Keep up the great work

Had a 10 x10 storage for 14 years. The building was always clean and bright with trolly to use…read morealways available. Liked the security of the entire premises. Personel we're pleasant and available if needed.

Why am I paying $207/month for a storage space of 5' - 8'? Why is the price still going up yearly?…read moreAre you trying to get rid of the responsible customers by pricing them out of this facility? I've paid monthly for over 14yrs and this facility is near my home, which translates to convenient. I store some semi valuable work/personal items there, which was practical at first but has now become near unsustainable.Corporate greed is a terrible practice and threatens us loyal customers in a negative way. Please, I need help and a lower price with a ceiling would go a long way to establishing this goal for me and many others. The CubeSmart facility I use: is at 533 E Dunlap Phoenix, AZ 85020 My Phone: 602-943-0720

I just received a 21 percent rate increase. They state they increase rates every six months. It…read moreseems very expensive, especially considering the place was better maintained when I rented there in the past.

I have had multiple units here over the years and I keep coming back. The facility is clean and…read morequiet and they are open 24 hours day which I really appreciate due to my crazy work schedule. They always remember me by name and unit number! They are genuinely just kind people. They have always gone above, and beyond. They care about the business, and it shows!

I went over to see if I can open a storage there but it says be back at a certain time. I get that…read morepeople eat lunch but how do you expect a business when it says on maps it's open hours but when I get there it's closed due to being out on lunch.

The mover were very fast. Came in time. Heartworkers. I…read morerecommend them 100%. very respectful young men.

The owner of this location made it so easy and pleasant to use. We only needed a van for a few…read morehours and drove less than 10 miles but everything was simple and straightforward. Thank you!!

I went to the U-Haul center to refill a propane tank for my barbecue. It was Sunday and it was 4:45…read morepm. I was greeted warmly and asked what I needed. I let them know. I was there to refill a propane tank at which point the guy that was speaking to me immediately looked at the clock. And then this very large heavyset girl with short black hair said oh we can't refill the propane because somebody got burned. I find this to be highly unlikely and probably a false statement as propane when it is dispense comes out cold not hot. Also, the large propane storage out there if that would've been on fire there would've been black smoke black char black anything. And it was pristine- it actually looked brand new. It was basically a lie. They didn't want to be inconvenienced because it was near the end of the day. I didn't question them I said thank you very much and I left just cause I'm the better person. But I think that your Customer Service is absolute crap. I think your employees should probably be reviewed because they're probably lazy. They don't seem to care about the customer which means they probably don't care about their job, especially the heavyset gal. I did not see her name, but she was the most ridiculous of all of them. Please learn from this and improve your Customer Service training or hire better people.

The question is.. what went well..?? Honestly... not much at all. Everything I touched went to…read moresh*t! What's that you ask? "But Kristen, you gave them Five Stars??!?" Well yes I did! Sometimes, it's not about things going so Smoothly, it's about when things all fall apart, how well can the business or entity *handle* the mess of it all falling apart, or how can they make it right when everything is going wrong? THATS what is equally as important to whether or not the situation/service/product is satisfactory from the very beginning. If you are like me at times... and I mean during my ten+\- stint during this long U-Haul Relationship I've managed to now invest in... (how did this happen?) -we're talking an affair with a 26' truck and 9' Van loaded to the brim, for a month, but not before being towed around town, illegally (not Uhaul's fault- but the Bitches at Aria apt's, and I'm fine calling them out on it... learns your A.R.S's broads!), an impromptu "garage sale out the back of the truck (not at my discretion!) again not Uhaul's doing but funny now that it's in the past)... then going into storage for "a month" (ahem) sh*t hit the fan so that means 9 months... then trying to move out of THREE storage units by myself (5'1" me!) across town in a 15'er... units locked - not locked - locked - not locked, closed at ten, do I know? I don't know... you get it.... The GM at this location cannot be MORE amazing. And I mean amazing like you would think in his spare time as a male he was a kindergarten teacher for special needs children. I say this with the best intentions because it would take AMAZING patience, calm tone, voice control, the kind of person that remembers to Smile when they answer the phone (like they teach you in "upselling class", and he ALWAYS answers his phone. Friday night at 9? Yep. Sunday morning inf at 11? Yep. Monday evening at 630? Yep. Unfortunately I know this. Now... there is one gentleman I have to add... stay away with a ten foot pole, he would ruin your best day and make you say "Kristen wtf are you talking about you've lost your mine you're a liar and I hate you!" That's NOT Brian. You want Brian. Honestly, I think Brian keeps him on board because maybe they can't pay unemployment cause it'll raise the rating too high - or possibly he's been there so long Uhaul is obligated to him - I don't know I have no idea why they keep this person. He could be a relative of Joe the owner of Uhaul. There has to be a reason because this guy doesn't deserve a job cleaning the amalgam traps at the dental school honestly. But who knows, everyone has a family to feed...maybe they should just put him in the back so he doesn't have to work with anybody. Other than that disaster, Brian At the Cave Creek and 101 Uhaul is amazing and if you need a truck or storage...I couldn't more recommend going to see him ... and even the two ladies that work there that impress me by being able to drive those 26 foot trucks are super awesome also !

I needed storage and found US storage had 5 stars here on Yelp. The facility is very clean. There…read moreare 3 very large unloading bays, (and loading carts for all our boxes) and thank God for that! I got the storage yesterday, and today it rained!! The unloading bays came in very handy. It's 2 stories, theres an elevator for second floor. I got first floor and the storage locker was very accessible. I had to buy my own lock at Walmart. But they have them available to buy there. Jorge was very helpful, explained everything throughly. It was a great experience. Jorge is very outgoing, patient & personable. The only downside is storage is expensive now. I got a 10x10 for over $200. They have both climate controlled and outside storage units. Opens at 6 am and closes at 9 pm. I have my own personal access code to gate. Thank you Jorge for making this stress free!!

1/2 off the First month. then the next 2 months at $65. Then the 4th month over $200. Do not rent…read morefrom this place. We moved everything out. Shame on them.