Ken is a jewel. Everything about our purchase was efficient and courteous Thanks for all your help. read more

Avoid the service department at all costs. I paid almost $600 for a 12V electrical diagnosis; they replaced a random fuse that had nothing to do with the issue and ignored an active water leak sitting right over my main electrical bus bar. They missed the actual problem (a failed relay and corroded bus bar) because they never bothered to look in the correct compartment. When I proved the issue wasn't fixed, management (Jon) tried to charge me even more. I had to pay an independent shop to fix their negligence. They are happy to take your money but clearly lack the expertise to work on modern RV electrical systems. read more

Why a 1 star? Because I cannot give a minus 10. And this only part of the problem. The good: the service was great from start to pickup. They negotiated a good deal and gave me a break on the warranty cost. I purchased it on Feb 1 and picked it up Feb 5. Of importance: the salesman had told me I had a 15-day drive-away warranty that would take care of anything that happened in that time. The warranty was to start on when I picked it up. Before I purchased the RV at , I asked if I could have an inspector come in. They showed me a blank pre-delivery inspection (PDI) sheet and confirmed that they check everything the inspector checks, so - stupid me - I believed them and did not have it inspected. Hell Begins: On Feb 7, I rolled down the window and heard cracking noises. It did not roll back up. I texted the salesman & advised of this and that there was a "growing list of things that need taken care of," let them know that I was 4 hours away & asked them to find a place and call and alert them that I was coming. I learned after driving another hour away that they simply Googled some places and gave me a location. Upon arrival I was told the service department was closed on Sunday. The nearest place was Tucson. When I called LaMesa back, they apologized, called their location in Tucson, and I drove there. Of note: before they sent me to the other place, I told them that I would go to Tucson if I needed to, but they instructed me to go the opposite direction. *I again asked for the PDI, which I did not receive. The staff at Tucson was great, but could not fix the window, so they did what they could. Because it was late, I stayed the night in Tucson with plans to return to Phoenix. On the 8th, I texted he salesman again, advising of the items needing repaired. I mentioned several times that I had a hard deadline to leave Phoenix Feb 10, and was assured they would have it done. I got there and, even though they knew I was coming, it took them an hour of bouncing me around to get my RV in. At 5:00 James LeMaster told me they could not get it fixed until maybe as late as noon the next day, so they paid for a hotel. I called at 10:00 the next morning and it turns out it was fixed by 5:30 THE NIGHT BEFORE, but James did not bother to call me, even though he knew the importance of my leaving. After leaving on the 10th, I began to notice they had not fixed a number of things, so I texted James from the road that evening. He said he never received the list from the salesman and finally allowed that when I arrived at my destination to find someone to fix the items on my list. *I again asked James to send me the PDI. I arrived to my destination Feb 13. By March 16, all hell broke loose. * A major leak was found under the sink. * A bad motherboard in my fridge. * A bad faucet in the bathroom and in the kitchen. * A leak in one of the skylights. I contacted James advising of the problems and asking for information. No reply until I texted back and told him I got in touch with the warranty company. When I called the warranty company, they said everything should be covered and to go ahead and have someone come look at it to start the claim. *I again, asked James for the PDI. I have been waiting since then to have the claim approved. My repairman who came to look at the damage said two important things: 1. They could not have done a pre-delivery inspection or they would have found all these problems. 2. All of these problems were pre-existing. Today, my repairman advised that there is a problem with the warranty: they are not approving it yet because there are only about 2,000 miles on the RV since it was purchased and it has been red-flagged and sent up the chain of command for review. I have no idea what is next, but I can only assume it will be a fight with either the warranty company or LaMesa. Since the original review was posted, another list of problems have arisen, including: * A crack (soon to be hole) in the roof * The rod on the shade above the slide is broken * A cracked skylight that started leaking. Do yourself a favor: DO NOT go to LaMesa RV. They will sell you trash and smile while they are doing it. read more

I bought an Entegra class A motorhome and I am sorry I did! Trying get help with this POS has been a PITA! Here are a few of the problems I have had. 1. The smog sticker to get it smoged in California is no place to be seen from the hood area. 2. One of the hood latches just fell off driving down the road. 3. The only placce you can get this worked on is at an Entegra dealer. I was never told this and the nearest dealer is 200 mikes away! 4. With the widows opened behind the TV the bars that hold open the windows sticks out so far that when you raise up the TV they get caught and break off!!!! 5, A light cover fell off while it was sitting in my driveway. 6 Trying to get help from the factory has been a PITA!! They blame ford and ford blames them! There is more but there is not enough room on this page to list all the other crap with this unit!!! read more

Scott, in Orientation, was very helpful and took the time to explain everything. He answered all our questions and offered extra tips. There were a few misunderstandings overall with La Mesa but they were resolved quickly. Everyone we met was very friendly and professional. read more

To the La mesa RV team phoenix. I want to take a minute to share my experience with your team. I talked for over a week with Ian, Neil, Mark and Freddy. You guys never made me feel unvalued. Thank you guys for that. between the four of you we settled on a bottom line I could live with. Your staff from the minute I walked in demonstrated professionalism, a quality that is increasingly rare in todays market. The staff oh my God such an awesome crew.from Ken the walk through guy . David what can I say you are the man thank you sir. Kris too was awesome. Than Victor in contracts. and last but definitely not last theres Leslie. Everyone I interacted with exceded customer satisfaction. Again thank each and everyone of the La Mesa staff. for the above and beyond buying experience. Such a dedicated team. WOW. To anyone looking for an rv take a few minutes call these guys. (866- 827- 4504 ) You will not regred it. With all my thanks to an outstanding team. Clay. read more

Shawn in sales, Braxton in orientation, and Kris in pre-delivery, Ian Johnson were amazing and provided with excellent service. Very attentive to details and we are ready to enjoy our Sprekko read more

La Mesa RecVan - Phoenix - RV Dealers Near Me - Phoenix, Arizona

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Mickey Hannon in sales was amazing to work with and knew exactly what we wanted. Ken Allen gave us a great orientation on our new rig, we thoroughly enjoyed the process. read more

Sales - Allen was amazing. Great detail and patience with us. Orientation - Ken was great! Very funny and explained everything in great detail. If I could I'd take him with us on the road! I'm sure we'd enjoy many beers together! read more

Skip provided great information and guidance for installing compatible storage cases and spare tire mount on my new camper van. Easy scheduling and quick turn time. In fact, finished early so I could hit the road! read more

Scott is the best! extremely professional company. We enjoyed the entire experience. Shawn is a super salesman. don't think twice, do business with La Mesa RecVan - Phoenix read more

very best experience not a high pressure dealer Sales people are all polite and knowledgeable read more

This was the best buying experience we have ever had. From the purchasing to the inspection process, we couldn't have asked for a better experience. read more

La Mesa RecVan - Phoenix - RV Dealers Near Me - Phoenix, Arizona

great service Scott Campbell is very knowledgeable- ask for him we are so looking forward to our new coach read more

Freindliness and knowledge of sales, service and staff. Follow up was most appreciated.

We met with Scott and he provided a thorough overview/walkthrough of our new RV. He made sure all of our were answered Thank you Scott!!! read more

This is our fourth time buying from La Mesa RV and we are never disappointed. Our service provider was Knowledgeable, personable and pays attention to detail. read more

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Everyone was amazing to work with! Prices were great and selection was mind blowing! Any size RV you want, any brand and any model you will find it here! read more

Scott did our walk-through with us, he was very helpful and explained everything in detail and answered all of our questions!

Had a great time! Wonderful coordination between department. very knowledgeable and patient with our questions.

You can't go wrong with Phoenix La Mesa! The sales team, delivery, team, and service is fantastic. Highly recommend. We've purchased 11 coaches from them. read more

I purchase a 2024 RV from La mesa RV on 12-5-25. They took payment in full, and I asked for my title and was told if would be mailed to me in 2 weeks. Ok, I get it, well it has been 5 weeks and still no Title. And now I am getting the run around. Can anyone recommend to me a good Lawyer in the Phoenix area? I am not going to play this game at all. read more

our sales person has been awesome. He found what we were looking for The gentleman that went through our rig with us was amazing. He answered all of our questions and was thorough. It has been such a good experience all the way around. read more

Please !!!! Don't go to La Mesa. Service is the worse. No accountability. No call back. You have to chased them for a response or you will never get answer. read more

Our tour with Scott Campbell was very informative and helpful! Being first time RV owners, he made sure to answer all of our questions! Just a great, overall experience! read more

La Mesa worked with us to get us into the class B van we had our sights set on. They were able to work with us on a very good trade-in value, have the RV transferred from the Sacramento location to Phoenix and gave us a full orientation & test drive the day of pick up. Everyone was very kind and patient. Very easy process overall . Russ & Landon (our sales team) were great to work with- Russ is extremely knowledgeable about Pleasure Way vans & spent considerable time with us. It has been a pleasure working with La Mesa RV in Avondale. read more

fabulous Ken was great and Luis. and everyone in between great experience!! than you!! read more

Walk around a/Ken was very informative and comprehensive. Very happy w/service - from the first call w/Jose to the final financing w/Angela.

We purchased unit at the RV show salesman was pleasant and patient while going through the unit. Orientation was helpful in getting to know the ins and outs of the unit. We would recommend this business. read more

Steven and I had an absolutely wonderful experience buying our fifth wheel here today. Benny was our salesperson, and he was truly amazing, extremely patient, knowledgeable, and never made us feel pressured. He took the time to answer all of our questions and made sure we felt confident every step of the way. Dale worked with us through the financing process and was fantastic as well. He was very responsive, thorough, and always got back to us in a timely manner, which made the entire process smooth and stress-free. Ken completed our final walk-through inspection and did an outstanding job. He was incredibly detailed, explained everything clearly, repeated things when needed, and took all the time necessary to make sure we understood how everything worked. We never once felt rushed. We highly recommend buying your RV here...the entire team was professional, helpful, and truly cared about our experience. read more

Enjoyed the review. And process. Informative and complete thorough. Thank you Ken We are looking forward to getting the new Winnebago on the road and exploring the options. read more

Ken did absolutely the best orientation that I have ever been to! He went through every nook, cranny, button and switch with us. He made sure on several occasions that we understood everything and answered every questions we had. He kept us on our feet and threw in some humor from time to time! This has overall been a fabulous orientation. Thanks Ken, I would recommend him every time! read more

everyone from sales to finance to delivery was awesome let us take our time getting things moved over to the new ride can't wait to camp read more

Great introduction. Thorough and very helpful. all of our questions were answered. We fully understand all of the primary components.

Communication could improve. They need better listening skills in order to treat customers better.

Everybody went above & beyond to make buying this motorhome a memorable, experience ! Special thanks to Neil! read more

La Mesa RecVan - Phoenix - Wow!! Wanted to thank the entire team for making our dream come true! They went above & beyond to make this a wonderful experience!! - RV Dealers Near Me - Phoenix, Arizona

Amazing people! Made everything so seamless! 100% recommend!!! Please come visit them for your RV needs!

Had to have our RV serviced and LeMesa RV proved to be just the best at accomodating us. We had some warranty repairs and some other repairs done. They took care of the other repairs and then the warranty repairs were taken care of. We also had repair done to our RV that was not taken care of when we purchased the RV. Chante Young was our advisor and she was wonderful, making sure we were satisfied with the results. We were very happy with the work and the attention to detail that LeMesa gave to us. We are happy with our purchase and the ensuing service at LeMesa. Wonderful place to do business. read more

Everything went very smoothly. The walkthrough of our rv with Ken was extremely thorough. He is excellent. Everything was top notch.

Amazing went well love la mesa Rv Second Rv purchased had to come back.................................. read more