Erik met us at a state park to do a detailed inspection of a fifth wheel we recently purchased. This is the first time we have had an RV inspection, it was similar to a home inspection (including the detail and format of the report you receive). The thing that was different from a home inspection is that Erik took extra time to point out the various issues he found, explaining them in detail and answering my questions along the way. I learned a ton about my trailer in the process, and we got a detailed report full of useful information and tips about operating it, major issues that need repair, etc. I'd definitely recommend Erik, he's very knowledgeable and has been working with RVs (and is an owner himself) for a long time. He's great to work with, and is detailed and thorough in his inspection. read more

Don't bother calling them if you are traveling through. They only prioritize their local and prepaid/prescheduled customers and they don't bother returning emails or phone calls. I called the day after I arrived and let them know I was in town and flexible for the next three weeks and would be available at whatever time of day they could fit me in for a few issues I was having with my RV. The receptionist asked me to put my RV issues in an email so she could send them to the technician. I did the same day and prioritized the issues so that if they only had time to assist me with one of the four, at least I'd have one of them fixed. The issues I had weren't out of the ordinary or difficult problems. I just needed help from an expert. That was Monday. By Friday, I had not received a reply to my email or a returned phone call. I called again the following Monday. She said she would remind the technician about the email and that they would get back to me. I waited until Friday and, again...nothing. I called back again, left a message. The receptionist called me back about an hour after I had left the message and told me they weren't able to fit me into their schedule. This was on a Friday, after 2pm. If you own an RV, you know how difficult it is to find anyone on a weekend. After two of the three weeks I was here I waited for them to give me the courtesy of returning my email and/or my phone call. At no time did they say there was a possibility of not fitting me into their schedule. At the very least, she could have given me that information and the name of another reputable RV tech in the area. She apologized and THEN gave me the name of another company in the area, but also mentioned she wasn't sure if they were any good. I'm still frustrated and now I have only one week to find someone to help me or risk traveling to another city and hope for the best. I don't think I feel this frustrated if they would have simply told me they were too busy during my first conversation with them. It would have given me more time to find someone else. read more

Erik will get on your problem until it is solved! Manufacturing error where main romex lead from post to circuit breaker box was placed under grey and black water tanks and ultimately wore through creating a short. No idea what it was, Erik stayed on it. We now have air conditioning again. Couldn't be happier! Micro Minnie Winnie 2018. read more

Our 2008 trailer experienced a ground-fault electrical issue that knocked-out power to our slide-out while camping at Jordan Lake. The cause of this issue, and its subsequent remedy, was not obvious. Erik arrived and methodically worked through the trouble-shooting and problem-solving to determine a cause. Our issue was finally located behind the refrigerator, which had to be uninstalled, then re-installed after repair. The positive and ground wires that powered our slide-out had been burned through by the boiler pipe on the rear of the refrigerator causing our short and knocking out power to our slide-out. We are very grateful for Erik's professionalism, expertise, and diligence to stick with the issue and fix the problem to restore power and functionality to our slide-out. After this experience, I highly recommend Erik and his work. Thank you, Erik for figuring this out and getting us back working and back home. read more