fantastic experience! visiting RVA for a family funeral. Got a crack in windshield during that…read morefreakshow snow storm driving in from Big Lick. handling entirely on the phone; James came to our airbnb near VCU. Pickedup a stashed key, did a great job fixing window- and put the key back just before we returned from a family visit. safelite was terrible tryjng to arrange and get a quote. Skip them. James gave a quote and set time of repair within two text messages. $100.00 boom!

Easy to set up appointment and the price beat the competition by $50 - $80. Company came to my…read morehouse and replaced the glass in the street. Quick and painless. Glass appears to be good quality with no visual defects. Company does charge a service fee for using a credit card.

I had a good time with Fast Auto Glass staff. They worked well for me and they got my vehicle in…read morewhen I had damage from some hail. The staff was attentive and they work FAST. They worked with my insurance and the costs were really affordable. They made sure that I was pleased with the results before letting me go. If you need their services, please don't hesitate to visit.

They were actually earlier than promised and replaced my windshield in less than a half hour- I'd…read moredefinitely recommend them

I recently had all of the windows, front windshield, and sunroof tinted on my 2026 Acura MDX, and I…read morecouldn't be more pleased with the results. The quality of the work is outstanding--everything looks clean, precise, and professionally done. Before scheduling, I had quite a few questions that I initially sent over email and later discussed on a phone call. Ahmed was incredibly patient, knowledgeable, and easy to work with throughout the entire process. He took the time to answer every question and made sure I was comfortable with my decisions. The team clearly takes pride in their work, and it shows in the final product. Based on this experience, I fully plan to bring another vehicle in for tinting. Highly recommend.

My rearview mirror inside of my Lexus melted off.... So it was hanging by a wire. I called these…read moreguys and they got me in quick. 30 minutes later it was properly reapplied and I was on my way. Professional operation. Recommend

It was great! I was able to get an appointment on the schedule quickly. They took care of the…read morelittle crack in my windshield and it's held up great since. Great staff too!

It shouldn't be review-worthy when everything goes as planned, but now days it is…read more * I had an appointment. They showed up as scheduled. * They agreed to change my windshield at $X, and there were no surprises. * Customer service was friendly and efficient. * They said it would be 2 -3 hours, and it was 2 hours. There was no push-back, no changes in the plan, and surprises. AND their price was much less than the other 3 places I called. It used to be that this was the baseline minimum you could expect going into any business. Sadly, that's no longer the case.

I noticed a crack in my windshield yesterday and reached out to Ace Glass since another company…read morecouldn't help me for over a week. I talked to Amber, and she was very courteous on the phone. Due to the cost of the replacement and recalibration I wanted to make an insurance claim. After getting my information, she set up a conference call between me, her and the Allstate Glass representative. Super easy. Ace Glass was able to come today (1 day later) to my office and install a new windshield. I am so happy they could fix my problem so quickly. I'll update this review should I have any issues.

Called ACE for windshield replacement on a Lexus SC model about 2 weeks ago. A woman took all the…read moreinfo, VIN, etc etc. said she would get back to me by end of day. Didn't happen called back on Wednesday of this week and talked to Tony who again said he would look into the matter and look for either OEM or an alternate glass. No OEM made and could not locate replacement product but made no attempt to let me know by a return call. This organization is run by incompetent give -a-shit employees. Can't understand their customer ratings. Terrible service!!!

Kind. Prompt. Fair. Look no further for your glass needs. It actually felt good to do business…read morewith someone in the car industry, for once, and as a woman no less

i needed a quick windshield patch up from a rock hitting it, called and they were able to get me…read morethat day but chose the morning after, super affordable

Very professional and helpful staff. We received the service that we requested and the quality of…read moreservice was excellent. I found the interaction with this company of high value. Highly recommend Capital city glass

I've needed their services twice and both times they have been inexpensive and fast to replace my…read morewindshield. Highly recommend this business.

Rock hit my windshield on Sunday and by Monday morning the crack had grown about 3 inches in two…read moredirections. I called Chris at Superglass on Monday around 10:30 and by 2:30 he was repairing my windshield. Excellent customer service. Very responsive. Pleased with the repair!

From the owner: We specialize in windshield repair no replacements so there is no conflict of just trying to get…read moreyour money

I called Low Price Auto Glass on May 14th 2016, to get a price on how much it would cost to replace…read morethe driver side window regulator, and to see if they could do that. The girl I spoke to told me they could & gave me a price. I went there and spoke to a young guy about my issue, explaining I didn't think they could replace the Regulator without replacing the Window also. He said that they could replace the Regulator without having to replace the window. I said ok, lets do it. about 30 mins into them working on my 02 Pontiac Grand Am GT, the girl at the desk came to me and told me that they decided to go ahead and replace the Driver side window, "At NO ADDITIONAL COST" Who was I to argue with that. They only took about 40 mins to fix my car, Customer Service was top notch..Very happy with the service done to my car. Would highly recommend Low Price Auto Glass. http://lowpriceautoglassrichmond.com/

Low price auto glass replaced my windshield.11/2015 I've had…read moreto bring my van back twice. Both for the windshield not being sealed. They left my vehicle dirty My van has an upper storage compartment that they broke and said it was already broken. Listen I know everyone is trying to save a buck but if you value your vehicle do not let low price auto touch your vehicle 5201 old Midlothian turnpike. I guess the commercial is right. Your windshield installation is important. And who does it is even more important.

Windshield had a huge crack, no question it had to be replaced. Tried first to use the big company…read morethat starts with S, they had the wrong glass the first day and the second day they cancelled at the end of the day after missing they missed the appointment. Called AGN, told them I wanted OEM glass, had an appointment in 3 days. Took it in Monday morning, work was complete in about an hour. Everything looks good, all the gaps are aligned properly, no mess inside the truck. Very happy with the work.

highly advise Tesla owners (and anyone else) to avoid this Auto Glass Now location (Richmond, VA…read moreStore 57072). They replaced the windshield on my 2024 Tesla Model 3 on August 11th, and the workmanship was dangerously negligent. They left the rearview mirror mounting screw completely missing and failed to install the special foam between the windshield and the humidity sensor, causing it to stop working. But the biggest and most dangerous issue is that they stripped the camera mounting screw, so the autopilot camera could not sit flat against the windshield. Because the camera was angled incorrectly, the car falsely thought it was entering a sharp turn and slammed on the brakes with "curve assist" engaged. I nearly got into an accident because of their incompetence. When I brought the car back to show them the physical damage and missing hardware, the manager completely refused to honor the warranty or fix their mistakes. Their excuse? They claimed the warranty was void because I ran the camera software calibration. What they ignore is that I have a timestamped screenshot proving the Autopilot system threw a critical error less than 15 minutes after I drove off their lot! The calibration reset immediately due to their physically crooked installation, and Tesla's own DIY manual explicitly states to run the software calibration when it resets. I have already spoken to their staff 2-3 times over the phone, and I have already visited this branch in person to show them the physical damage. During my in-person visit, the branch manager explicitly told me he would talk to the owner and call me back about 3 days ago. None of that happened--I received zero follow-up. It makes absolutely zero sense to void a physical hardware and workmanship warranty over a standard software function. I have entirely lost trust in this branch and refuse to let them touch my vehicle again. I am now forced to go to a Tesla Service Center to fix the stripped screws and missing hardware out of pocket. Avoid this place at all costs.