It's good to finally have Apple sales and service back on the Arcata Plaza. Tech support by Jordan…read moreis great!

Helpful Store Guy Jordan always gets it done! What an incomparable resource for Apple usersread more

I've had bad experience dealing directly with C Crane in the past. But I HEARD GOOD THINGS about…read moretheir "Emergency Radio" - so I bought one through Amazon. For about a year and a half it worked great, then the power button started to fail. I called C Crane "customer service" and the women very politely told me "I'M SORRY, THERE IS NOTHING WE CAN DO FOR YOU!" No repair! Np replacement! No refund! I took my chances and got screwed! NEVER AGAIN!!!

We started buying radios from C Crane in 1996. We started with a model that later became "the c…read morecrane radio". We later bought a hand crank radio. Then about 10 years ago (maybe a bit less) we bought the Wi-Fi 2 . We used it to replace the old clock radio in our bedroom. It offered us the chance to catch our favorite shows through Wi-Fi when our local AM & FM stations were preempting them with sports. In 2023 it died. First we lost the Wi-Fi stations. We learned from c crane that the service it used for Wi-Fi went out of business. Not long after, it stopped working altogether. We got ourselves a Wi-Fi 3 radio for Christmas. Come to find out it has NO RADIO function at all. So we lost our main use of such a device in that location. We can't listen to the delayed internet feed in the bedroom when our bathroom (actual) radio is on at the same time. It isn't delayed because it's A RADIO. How can they legally call the Wi-Fi 3 a radio??? About ever other night we have to unplug this thing and plug it back in to keep the channel going. Otherwise it cuts in and out for long periods of time even when we turn Wi-Fi off on all of our phones, tablets, and computers. Which is a nuisance to deal with. We never had this problem with the 2. So, we are highly dissatisfied with the Wi-Fi 3 "radio". One star. Their service when you call them is 5 star. We have been reasonably satisfied with our previous purchases so overall 4 stars. See the picture: our old Wi-Fi 2, the new 3 and it's box.

I'm so happy to have discovered Northcoast Audio. I was about to order a new a Sony Bravia TV…read moreonline but I decided to see if I could get it locally. Chris was super accommodating and offered to order straight from Sony while matching the best online price. By the time I left the store I had also purchased a nice Sony AV receiver $200 cheaper than online. Chris is just a great guy and not a pushy salesperson. Doing business at Northcoast Audio is a pleasure. Shop local!

Parker Stewart installed our new home theater system (4k TV + denon receiver + 6 speakers)…read moreyesterday. He was polite, interested, competent and helpful. In two hours he helped me move the older system out, put in the new system, plug it all in, configure, test and make sure I know how to operate the many devices & remotes. I highly recommend this pain-free way to upgrade. Chris helped me pick out the components - the 4k TV is brilliant and the sound is much better than my previous "home theater system in a box" (from Amazon). Pricing on par with Amazon; satisfaction much better! --Scott in Loleta

Agressive, charges for no service. AVOID, unless you want to pay 50 bucks for what you can find in…read morea google search.

Horrible service from what happens no fix took the money got aggressive do not use. The owner did…read morenot fix the computer tried to keep it no work was done

Horrible company. Wasted $500.00 on a wireless bridge that barely worked for a week and died…read more They blamed me, said I plugged it in the wrong POE injector. This company is a scam. Chris, the owner and tech support person, seems to think his proverbial *hit doesn't smell. They ignored me for over a year, and then had the audacity to try and charge me for repairs. No, no, and triple no if you are considering buying anything from them.

I purchased a WiFi bridge to bring internet from my home to my shop/office which is about 500 yards…read moreaway on my rural property. From the start, I spoke with Chris who helped me pick the right system. They programmed everything and when it arrived, all I had to do was plug it in and it worked great for over a year. A few weeks ago lightning struck the bridge on my house and destroyed it. I got online and started chatting with Chris on their website (their chat is so great!!, allows them to help me without being stuck on the phone). Well Chris was able to pull up my original order and program me a new bridge for just the house side since that's all I needed. It was shipped promptly and once it arrived I had some trouble setting it up. I again reached out on their website chat and Chris immediately helped me get it up and running. I'm super happy with the product and support I've had on several occasions. I think people need to understand that with a tech based company, they are busy all day helping customers so they are not able to just answer the phone and jump right on the phone to help you on the spot. Go to the website, get on chat and explain what's going on and they will help you. If it requires a phone call, they will call you as soon as they are finished with the previous customer and help you. Their products are also far superior to anything else you can buy on the market. I'm thrilled with everything I've purchased and also the customer service and support. I'll use them in the future!

Both my husband and I have visited IExperts several times. Invariably, the staff is helpful and…read morepolite. Today my husband was in and talked with Mo, who helped him quickly and efficiently with his phone not charging. Any time we have problems with our phones, we'll be taking them to IExperts.

I took my iPhone here to get the cracked screen replaced. The replacement was poorly done and my…read morephone had numerous glitches following the replacement. WARNING TO ALL: They do not replace the water indicator, so when I went to upgrade my phone T-Mobile wouldn't buy my phone back. Apparently this shop is notorious for this. Do NOT recommend coming here. Update 2/28/23: The owner replied to my comment assuming I had the wrong shop. I assure you I do not. (They also have no way to look me up in their system based on my yelp account...) The 1 star stands.

Please be cautious before selecting Emerald appliance. My problem was miss diagnosed after the…read morefirst visit despite my vocalized concerns. I was charged $366 to fix my dryer yet it remains broken. Before the technician, Blane, left I expressed it was still making the same loud noice it had been making before his attempted repair. I got drawn into paying a little more than I expected, but was willing to do this for a repaired dryer. It took a 2nd visit to determine the problem was really more extensive than he initially thought. I was given an additional estimate that it would potentially cost $361.00 more to fix my machine. I was astonished that the total cost to repair my 22 year old dryer would be $727. This is a complete cost of a new dryer. I would have appreciated to know the full cost to repair my dryer before investing $366. I ended up buying a new dryer because I don't trust Emerald appliance or Blane. I really wanted to keep my old dryer working, but I cannot trust that investing more money in Emerald appliance will actually solve my problem and yield a working dryer. They were polite in hearing my concerns, but in the end were not willing to refund any part of the value I initially paid. I requested a refund of all or part of the additional $165 labor fee I was charged to end with a broken machine. I was informed the only offer that could be made was a discount on future service. This was not satisfactory to me because I don't trust they will repair my dryer or any other appliance in the future. I will not be calling them again, ever. Buyer beware.

Total scam if you're talking about real repair and correct testing, reported parts that weren't…read morenecessary to repair nor even damaged, said I should have called the manufacturer but he already had all the information and I did call the manufacturer prior to his visit, showed up unprepared after making me do all leg work calls to give me a bogus estimate that I never received. I have proof of all allegations. Might have helpful to a few in a pinch but won't work in real world applications and still waiting on that contractors license number.

I wanted to take a moment to personally compliment NMS and your employee that helped in our Fortuna…read morebranch yesterday. We had a complete office furniture install/rearrange yesterday. The NMS employee that was sent down to deal with our electronics, Dana I believe his name is, was AWESOME! Patient, calm, kind, positive attitude, extremely professional, did his job and was a PURE pleasure to work with. We completely and totally appreciated him. He also went ABOVE and beyond his job. He made sure I had enough plug-in's, he set my phone up, my calculator and when it wasn't the way I wanted it he moved it around. He even made sure my apple phone charger would work in the USB port. Serious and sincere kudos to him. He made NMS proud yesterday. I would NEVER contact another company for my IT needs. NMS is amazing. Kristi Imperiale Escrow Officer Humboldt Title Company Fortuna Branch

From the owner: As a full-service, award-winning Managed Security Service Provider (MSSP), we provide solutions in…read morethe areas of cybersecurity, compliance, cloud, network infrastructure, and managed IT services. With 24/7 IT support, fast response times, and remote capabilities, we are always available to help our clients with their technology and cybersecurity needs. Valeo Networks delivers best-of-breed technology and cost-effective managed IT services that fit seamlessly into your processes and budget. Not only do we provide a full team of certified IT experts, but we also give our clients access to powerful, enterprise-grade technology solutions that keep their core infrastructure secure, streamlined, and running efficiently. Most importantly, our people-focused approach makes it easy to do business with us. We collaborate closely with each of our customers to understand their goals and help them work smarter, not harder. We do the heavy lifting to develop and execute IT solutions and simplified tools that make our clients' lives easier. Whether it's a large project or a small task, our helpful, friendly team members go above and beyond to provide our clients with excellent customer service and reliable support--every time.

Early November, 2025 I joined my THIRD MOBILE SERVICE in three months! After moving to Ferndale…read moreCA, I needed cell phone service and WiFi. For a ROKU TV, I got OPTIMUM TV! For cell service I chose the same. $100 for installation of OPTIMUM equipment plus monthly fee about $60. I was happy. I also joined OPTIMUM for cell service. I was NOT happy...bad customer service, they transferred me gawd knows where to someone who barely spoke English! So after 4 days, I went to VERIZON showroom in Fortuna, and changed only my cell. During this first couple weeks of September, I'm listening to the playoffs for baseball WORLD SERIES! The Dodgers could do it again! My ROKU TV is good, but no playoffs! Now I'm with VERIZON for my iPhone. They said "One of our PERKS for you is FOX ONE including sports!" But it wouldn't load on my phone or TV! Over ten days, as my Dodgers got into the WORLD SERIES and played seven games...I was on the phone with Customer Service, Supervisors AND even Tech-support, no FOX ONE!! The last day of the World Series (and my Dodgers won) I was on the phone for FOUR and a HALF HOURS!!!! No game.... So soon off I went to a new phone provider! I checked US CELLULAR on Yelp, AT&T on Yelp...not great reviews. When I checked T-MOBILE not one review??? Zero nada! That could mean only one thing to me! NO COMPLAINTS!! So I went to T-MOBLE in Fortuna CA. (Chase and Cicely) took a friend too! She got phone service for herself and a daughter too, PLUS NEW iPhones too! I got phone service for my phone, same number I had for 20 years and Star-link (satellite by Elon Musk) for WAY LESS than OPTIMUM! I'm almost 80...NOT a Techie...and left there with new cell phone service and a little box to take home and plug in! Oh by the way, the so called PERKS at VERIZON? Are only for a few months! At T-Mobile they are permanent!!! PLUS I got a FIVE YEAR PRICE guarantee! In writing! The monthly service is less, for both cell and TV and much less! That matters to me in a time when EVERYTHING is more expensive!!

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.