I've had bad experience dealing directly with C Crane in the past. But I HEARD GOOD THINGS about their "Emergency Radio" - so I bought one through Amazon. For about a year and a half it worked great, then the power button started to fail. I called C Crane "customer service" and the women very politely told me "I'M SORRY, THERE IS NOTHING WE CAN DO FOR YOU!" No repair! Np replacement! No refund! I took my chances and got screwed! NEVER AGAIN!!! read more

We started buying radios from C Crane in 1996. We started with a model that later became "the c crane radio". We later bought a hand crank radio. Then about 10 years ago (maybe a bit less) we bought the Wi-Fi 2 . We used it to replace the old clock radio in our bedroom. It offered us the chance to catch our favorite shows through Wi-Fi when our local AM & FM stations were preempting them with sports. In 2023 it died. First we lost the Wi-Fi stations. We learned from c crane that the service it used for Wi-Fi went out of business. Not long after, it stopped working altogether. We got ourselves a Wi-Fi 3 radio for Christmas. Come to find out it has NO RADIO function at all. So we lost our main use of such a device in that location. We can't listen to the delayed internet feed in the bedroom when our bathroom (actual) radio is on at the same time. It isn't delayed because it's A RADIO. How can they legally call the Wi-Fi 3 a radio??? About ever other night we have to unplug this thing and plug it back in to keep the channel going. Otherwise it cuts in and out for long periods of time even when we turn Wi-Fi off on all of our phones, tablets, and computers. Which is a nuisance to deal with. We never had this problem with the 2. So, we are highly dissatisfied with the Wi-Fi 3 "radio". One star. Their service when you call them is 5 star. We have been reasonably satisfied with our previous purchases so overall 4 stars. See the picture: our old Wi-Fi 2, the new 3 and it's box. read more

C Crane - Our old WiFi 2 and the new Wi-Fi 3 out of the box that isn't a radio - Electronics Near Me - Fortuna, California

December, 2022, and my CC Pocket Radio, as well as, my rechargeable AA batteries are still working fine! I use it, daily, to listen to George Noory's "Coast to Coast," and its rebroadcast; on LA's AM 640 KFI, daily, from 10:00 PM until about 04:45 AM. A few months ago, I purchased a corded, cushioned C Crane pillow speaker. I highly recommend rechargeable batteries, the CC Pocket Radio, and the C Crane Pillow Speaker. Before the CC pocket radio, I had previously purchased a Grundig Eton Mini 300PE AM/FM Shortwave radio which I used for work outdoors, but it wouldn't work very well inside of my apartment. Enter CC Pocket radio. read more

Trying yet again to see if I can fix a CCrane product. I have bought quite a few things from them and have found Meantime Between Failures to be absolutely dismal. The CC Radio failed almost immediately, they fixed it under warranty, something else went wrong so I paid for a refurb. Now the LED is out. Pocket radio lasted about 2 years of extremely light use, always indoors so its in pristine condition but the tuning control no longer functions. I have not one but two expensive bricks that were once internet radios, that one because they depended on ONE content supplier and had ZERO plan for if that company pulled out which they did. If you want a truly good radio find a GE SuperRadio. Used I guess because I dont think they make them anymore. Update: I did find the problem. A 10 cent switch stuck for no apparent reason other than it was undoubtably the cheapest Chinese made POS they could find. To greatly risk failure of the whole radio to save a few cents on a component? Wow. Oh and I see another review here that says the "LOCK" button doesnt work. Guess what? Same crappy switch. Easy to diagnose and repair. Another update. I just bought the CCrane Vector WiFi repeater. It works great and is very easy to set up. A bit pricey but so far it solves a long term problem so its worth it. CCrane did this one right (or had it done right), hope it lasts. I added a star. read more

Garbage bought their wonderful pocket portable Sent it back next day at my expense Did not receive 4 local stations They said they checked it out works fine They will not refund $13.00 shipping Another ripoff company! They advertise radios pull in stations all over the world Garbage Save your money buy from local store Walmart Target etc. read more

I purchased the CC Skywave 2 radio to compare it with its Chinese knock-off that I cannot name due to review policies of C. Crane. I specifically tested the Airband performance as that was the only reason I purchased either radio. I live near an airport and frequently go to the airport for planespotting. I need to listen to Airband frequencies in real-time as web-based radio feeds are inherently delayed and you can miss critical events, such as go-arounds. I fully expected the CC Skywave 2 to outperform the Chinese knock-off and boy was I shocked! The CC Skywave 2 was downright awful for Airband reception. I fully read the 37-page manual to see if there was anything I could do to improve the performance. The bandwidth setting did nothing except make the static noise more annoying. The squelch setting also was terrible and I couldn't understand why. I set it to the lowest I could before it was just constant static and it would cut off pilots and ATC mid-sentence! None of these issues were present with the Chinese knock-off and I tested both radios in the exact same spot, independently. Frankly, I'm extremely disappointed in the CC Skywave 2, especially given it's twice the price of the Chinese knock-off. read more

I called to get new radio earbuds and the customer service person was so kind and helpful. Why get a radio fron a big box store and rue the day? I love the radio I bought and the continuous service was unexpected but was excellent. Thank you for old fashioned service. read more

In the past we have had good luck dealing w/ this company. Now we have a device that is still giving us isseus. On April-4-23 at 09;55 we called C-Crane at 800-522-8863. Gal answered & ID'ed our product & put us on hold. She came back & said call 800-522-8862, opt-3, she said leave a message some one will call us in 24-hrs. She said; they are open but unavailable to take calls. We were given no options to bidirectional communicate that we have no way to sit by a phone for 24 hrs. The IVR claims option-3 is closed (for lunch till 1pm). She refused clarify, refused details or anything that helped us understand her 2-options she pushed at us, speaking to fast for us to make notes or understand what she was stated and the contradictions. We took it as ''shut up & we'll call you back in the coming days'. We asked for a sup. She said none is available. She is disconnecting the call since we are not moving fwd. We called a rude arse. 10;04, She hung up. Her definition of ''moving fwd'' is railroading into moving on w/ minimal clarity or understanding of her fast talk. This gal should NOT be the front lines of any company w/ this pushy attitude. This one experience can makes a good company look bad. read more

Been a contented customer for many years. Minor issues always easily addressed. We look forward to the catalog, which floats around our coffee table till we find the right person to enthusiastically hand it off to. read more

Updating this review after frustration with customer service on the phone yesterday. I called to check on my radio I had sent in for repair. I talked to one customer service rep in the morning and she could not or would not help me. She suggested I call back the service Dept. and gave me the phone number I called to get to talk to her. She took a message, and said Service would call me back. Later in the day, I called the same number again, was lucky to have a helpful representave, and found out what I needed. I have no idea whether Service Dept. was going to call me back or not. Customer service sucked yesterday read more

Called to order am fm radio with traditional analog dial and manual tuning which is in catalogue. Brain dead millenial woman had no idea what I was talking about and said "I just did a search and there is no such product" since there are not hundreds of raduos in c cranes offerings,but only a few,you would assume somebody in the order department would possess even a rudimentary knowledge of what they are selling. Obviously that would be being presumptuous I described the radio three times to no avail. I'm going to order a radio from hammacher schlemmer instead. Obviously really poor employee training on the part of c crane. Would like to leave zero stars but site doesn't allow for that read more

My wife and I drove 15 hours to visit family in Northern California. We decided to stop in at C Crane Radio to buy a Skywave SSB radio. I was met with less than a warm welcome by the receptionist. When my handicapped wife entered with her service dog the reception became less welcoming. It was like pulling teeth to get information. I hope the radio performs better that the customer service. read more

Overpriced junk. Bought the pocket radio, lasted less than a year. The lock button would not work and the radio was locked off. Mailed it in for warranty repair and the refused to repair or replace. Claimed the battery leaked. Not true, the radio was a battery hog and I replaced them often. I live on the ocean and the salt air killed it. Poorly sealed and not a good radio to take to the beach. read more

They sell super electronic products. ... Their radios are alpha one. :-) If you are going into a possible disaster-based terrain, having their durable radio is significant. read more

I am very disappointed by the performance of the C. Crane 2E radio. It feels very heavy and should be well built but the on/off button was always very hard to use from the beginning. It took several tries every time to get it to turn on. Now I can not turn it on at all. This company has lost me as a customer for ever. read more

I have been a C. Crane Co. customer for about 25 years. I still own everything that I have ever purchased from them, and just ordered the new mono earbud. Just letting you know that the love is still there, and I hope to pay a visit to Fortuna someday. read more

Buyer beware. I purchased the CCradio 2 about 6 years ago and it has since developed a problem with the on/off button, which I have to press dozens of times to get it to work. Also, the preset buttons all stopped working. For $150 I really expected it to last a lot longer than 6 or so years. I called tech support and their solution was to send it to them for repair at half the cost of a new radio, or buy a new radio. Not sure why I would buy another if it only lasts a short time. Then I found other reviews that mentioned the same button problems. They lost me as a customer. read more

We lived on the North Coast of California for years and listened to am radio often. We became aware of C Crane Co then and purchased one of their CC Radios. It seemed well made but offered no better am reception then our GE Super Radio. After two years the liquid crystal display on the face of the radio went blank. We tried to send it in for repair and were told that C Crane wouldn't repair it even though we offered to pay for the work. So the $165 radio was a bust. We then purchased one of their Sangean Automic radios and it's tuner went bad after about one year of very casual use. We went on to buy four of their CC Solar Observer radios to give to Son in laws as Christmas gifts. They are absolute junk! The internal crank dynamos don't work and the small solar charger won't power the radio for any usable time period. Two of the four don't even work on battery power, absolute junk and they're $55 appease!! So, we're not buying any more of their products. Our $65 GE Super Radio still works grea! read more

My husband and I purchased a wifi booster for our RV, we purchased the CC Vector RV Long Range WI FI Repeator system. On our 2017 road trip it worked great as we travel to remote areas and enjoy good wifi. While on a recent road trip we had some problems with the system. Their tech spent well over an hour on the phone trying to assist us, but in the end they determined we would need to mail the product back for assessment. Since we were going to be traveling thru Fortuna, CA we stopped at the C. Crane Office for help. We worked with Susan and Angie, and had the most outstanding customer service we have ever received. Their technical knowledge is excellent. I really can not say enough good things about this company!! We were able to park our 31 ft 5th wheel with truck in their parking lot, open up the slide out to get access, and with a lot of hard work by their staff, the problem was identified and corrected. This company stands behind its product, and their staff went the extra mile to make sure we had a working system and that we understood how to work it. Even served us coffee and cookies. If you ever need one of the products they make, we strongly recommend buying from Crane. read more

I've bought antennas online from them years ago and then I moved into the same town and discovered their showroom. Every time I need a gift for someone they are very helpful and knowledgeable. They have many radios and such on display. Very nice people to buy from. read more

I bought many radios from this place, and have been disappointed many times. I bought 2 Sangean ATS-505 which both died. I have a pocket Sangean radio where the clip on the back broke off and the radio goes off for no reason. I guess it's a bad connection somewhere. I have the original CCRadio which as everyone knows has a chronic problem with the display where parts of it permanently cut out, and this is also the problem with the CCRadio Plus. To their credit their did fix this radio, but I had to ship it to them. The original CCRadio 2 is nice, but a bit bassy for me. I just bought a new CCRadio2E and it has an annoying "Tic" when the radio is turned on and when a new station is tuned in. They know about this problem and let this radio go into production with it. But I guess is the style nowadays, put it out and let the buyer beware. There are few sensitive radios on the market, at least I will know to ask questions if this one ever dies. You can buy one from them, but remember to ask any questions you can think of. I had a discount code which didn't work on their site and customer service never heard of. They did give me the discount, but they appear to be really disorganized. Furthermore, even though the display light is adjustable, it is still too bright at night in a dark room because the background is lit, and the numbers are dark. It would make much more sense to have the background dark and the numbers lit. And, their warranty is only 90 days, unlike most items you buy which is a year or more. This is an expensive radio, costing more than some Television sets. read more

Angie helped me today to install a new network on my internet radio. she took me through the steps, one by one and was very patient. I really appreciated that and also, not hurrying me through the process - yeah for her, there should be more customer service reps like Angie! read more

I want to give props to C Crane and Company for pulling out of KGO radio after the abrupt firing of several of their talk show hosts. I think it was Dr. Bill Wattenburg and maybe Len Tillum, who advertised for C Crane. I am planning to buy one of their emergency radios--one that works on batteries, sun and and/or crank-up in an emergency. I am so glad to know that C Crane is acting ethically! Otherwise, I would not be able to do business with them. Please give them your business, too, and let them know they are doing the right thing!!! read more

I had heard of C. Crane years ago while listening to Coast to Coast on one of the USA's oldest stations WGY 810 in Albany, NY.. I finally decided to free up some dollars recently to buy a CC Radio. I ordered a CC SW Pocket and I cannot say enough about how satisfied I am with this Radio. It's difficult to find a instrument quality portable radio in these days of Ipad's and Smartphones that are encroaching the radio market but it's still very much alive and well... and now I can listen anywhere. Very pleased with the product and the service I received from C Crane.. very professional. Rod D. - Albany, NY read more

My first CCRadio lasted me a good nine years of daily use. When she died (R.I.P. CC) I purchased a new one. It did fine for a year or so and then some of the control buttons stopped working; the on/off switch had to be tapped several times to get it to work and 3 out of 5 preset buttons didn't work at all. So I purchased a third CCRadio just in case the 2nd one died. Soon after I received my 3rd radio, the 2nd one stuck on KGO and none of the buttons including the on/off worked. Fortunately, it was stuck on the ON mode so it became my KGO kitchen radio and always remained plugged in and on...the volume knob was my saving grace. So now I'm the not so proud owner of three very pricey CCRadios; one inoperable, one which plays KGO day and night and a (supposedly) brand new one which appears to have issues with the buttons....really? I mailed my 1st and 2nd radio to Crane for repairs hoping to resurrect my original and get the buttons on the second one to work properly which is expensive, repairs costing about half what you'd spend on a brand new radio. After receiving my two newly repaired radios I sent the 3rd one in to be repaired. None of the repairs lasted long before two died and the 3rd on life support. I foolishly purchased a fourth CCRadio which worked for around a year before one by one the buttons stopped working including the am/fm option and on/off switch. My guess is that the popularity of radios is dying out just like the popularity of Crane. I'm now wondering if my 2nd, 3rd and 4th CCRadios were refurbished models being touted as brand new since all three had issues with ALL of the buttons. Unfortunately I'm done doing business with the Crane Company. Too bad because I proved to you that I was a loyal repeat customer who 'took a beating' four times before learning my lesson. My one star rating is generous. read more