The owners are amazing. Over the past two years, they either stayed late to accommodate us or…read moreopened the store as they were closing since we keep forgetting what time they close.

I needed a cushion with a cut out for my tailbone. This is one of their least expensive devices and…read moreI got there shortly before their lunch hour. I was treated so warmly and with as much care as if I were buying a 10k wheelchair. Whether we are looking for an item for ourselves or a friend or family member, this is not fun place to shop. They made it pleasant.

Very knowledgeable of equipment and products. Great customer service. Terrific parking.read more

I finally accepted the fact that my life would be better if I had a chair that could help me get up…read moreoff of it... Hubs and I went to Access. They had about 16 of these chairs on the floor, and I think i tried almost every one. Employee Amarvir helped us-- he was very patient and a great help in pointing out features and helping us make a final decision. We purchased a lift chair that day and I am so happy with it at home. Access delivered the chair 2 days later, set it up and all is well! Really good customer service. I do recommend this place for walkers, wheel chairs and the like.

always friendly when I call with questions and caring to…read morehelp you get supplies needed. tell you when to expect your supplies if not satisfied, call and they will try something different to see if you like better. very pleasant to work with

Excellent service! I don't even know where they are located, I call them and they so helpful and…read morefriendly on the phone. Delivery is the next day. This is so refreshing after dealing with another company in the past. Thank you!

I didn't choose this place for my CPAP equipment, my doctor chose it for me. I wish she hadn't…read more I had an appointment here a couple weeks ago to go over my equipment and now it works. I specifically scheduled an in-office appointment because I am a visual/tactile person and require hands on demonstration. The lady who demonstrated, I don't remember her name, was not very good at demonstrating. She held up each part and basically went "do this and this and this" and that was it, sent me on my way. Almost every night, I've gotten an "adjust mask" message on my app. Do you think I have a clue how to do that? I do not, because I was never shown. I'll be paying a visit to the Tacoma location, hopefully they are better and more customer oriented.

Dealing with this company is a joke. I need a new mask. Then my insurance isn't going to cover it…read morebecause I haven't been using it enough. At first they wanted me to bring the machine in so they could download the usage data. And then in the voicemail that they left me later after I called them, was that they were able to download it. And that's when they told me my insurance won't cover it. And they only called me to tell me so, they should have freaking emailed me. So here I'm waiting for weeks until I finally called them. And this whole time I'm sleeping with a 74% blood oxygen level. I ordered the same thing through Amazon. It's cheaper and free shipping and it'll be here in 2 days. Plus I don't have to wait on hold or wait for them to call me back for an hour or more. Amazon's software is so easy! Performance Home medical, places like this are not going to survive when Amazon is so much better. I can't wait until Amazon is supported by my insurance and I can order a CPAP machine through them. My watch can do the sleep study. Jokes on them.

Outstanding friendly customer service from Rio and Zeb! Their product knowledge and assistance in…read moresecuring a commode seat and custom wheelchair for my Mom was exceptional. Rio even helped me load up the Landcruiser and showed me how to remove the backrest of the wheelchair. I appreciate their patience and understanding, this is a very stressful time in our lives, transferring Mom from skilled nursing to assisted living. Having capable friendly service oriented employees really goes a long way in this world of impersonal transactions. I will certainly recommend Bellevue Healthcare in Tukwila to my many friends who are experiencing similar challenges at this stage of their lives! Mahalo Rio and Zeb!

Needed a replacement for a broken CPAP part. Paul and staff were very professional and friendly and…read moreresolved my needs quickly.

These folks have a HUGE selection of gently-used manual wheelchairs, motorized wheelchairs (I…read morethink!), wheelchair cushions, hospital beds, toilet chairs, bedpans, portable urinals, laptop tables on wheels (to use with a hospital bed), recliners, etc. I needed a wheelchair because my back problems are getting worse and I kept falling, even with using my rollerator. I didn't want to wait for Medicare/Medicaid to approve a wheelchair purchase b/c they take too long and they usually spend the least amount of money for a person's medical needs. Instead, I paid out of pocket for a nice wheelchair that was originally $300. I paid $85! And the service was great, too. There's a guy named Bob who fixes wheelchairs and other mobility devices. He was friendly and thorough! He made sure that my wheelchair had everything it needed. He swapped out some parts for better parts and fixed the two footrests about two weeks later because one of them kept falling off. All of their profits from sales go back into the Multiple Sclerosis community to help people pay rent, get jobs, etc. I am glad I could help out by buying one of the wheelchairs. I plan on returning in a month or so to buy some more used accessories for my wheelchair. There WAS a weird woman who kept pestering me about things I was looking to buy. At first, I thought she worked there but she was just an obnoxious customer. She kept trying to touch my hair! My caregiver had to tell her to back off! Thankfully, she wasn't there the second time my caregiver and I went there. Anyway... ;-)

Support these folks whenever you have medical equipment needs. Not only are the prices lower than…read moreretails, AND you are recycling/reusing, but they are friendly and very helpful in finding the right stuff.