Friday afternoon and being released from Harborview the next morning. Desperately need a hospital…read morebed and TYSON came through and made sure I had a bed delivered and set up the next morning. Many broken bones from a trail running accident and he made sure I was taken care of. Grateful! Kerry

Terrible customer service. Did not return many of my calls. Took almost two years for then to get…read morethere act together to get a wheelchair ordered for me. Which left me chair less for that time can se my chair was stolen while I was in the hospital. I would recommend another company to buy from. Would not let me send chair back because it wS NOT What I ordered. A brand new chair. Doesn't fit my leg length and is not properly measured to fit my seat Chuck Maier

Hi, I did not come into this transaction happy…read more I was irritated, an order for medical supplies was sent into Sound H. without my input. (Which had been the norm for years 2+ ?) Brandi was the salesperson, I spoke to and should apologize, I was a tad cranky! Brandi bent all over the place to help make me happy, in regards to my supply order. I'm pleased (and happy, lol!) to say, Thank You! Great job, Brandi. Off to order more supplies.

Today is May 28, 2026. Sound health lost one of their BEST…read moreemployees, Matt... I have an account there through medicaid. A monthly supply. Not one person from SOUND HEALTH MEDICAL SUPPLY informed me that i don't have a supply representative because they are so short handed that clients are the ones who are encouraged to call monthly for contact instead of the LEGAL CONTRACT THAT MEDICAID IS PAYING FOR, that states the company calls to confirm the order.. That's why they get paid!!! BUT THEY ARE NOT FULFILLING THEIR CONTRACT FORCING ME TO CONTACT MEDICAID AND A DIFFERENT MEDICAL SUPPLY COMPANY!!! Don't do any business with this company!!! 180 medical is so much more supportive. The only one of the representatives working as a receptionist for sound health, Brianna.. Someone should hire her else where so she can get away from this company. DO YOUR DUE DILIGENCE!! THINGS HAVE CHANGED WITH THIS PLACE!! I DON'T BLAME MATT FOR LEAVING!! HE IS A PERSON OF INTEGRITY LEAVING A COMPANY THAT HE HAS OUTGROWN...

Elle was very kind and caring and a huge help. Always smiled and humorous fun character. I would…read morerecommend her and if needed i would ask for her personally. If all were as kind as her life would be so pleasant to enjoy. Thank you

I spoke with Roy the owner of MedEx and he has gone above and beyond. I need new batteries as I'm…read moregoing to see Green Day on Monday and all the sudden my battery stopped charging fully so I was able to get the VA to approve a purchase order for my batteries and he's coming by Monday before the concert to install the batteries so I won't be possibly stuck in Seattle with dead batteries. Kudos to Roy and everything you do for us veterans

They should really delete comments from 2020! it's not fair to the hard-working individuals who are…read morecurrently working on behalf of people like me who just got done needing assistance with obtaining A new mobility chair for my MS. Above and beyond service from beginning to end. Huge shout out to Chuck Chapman & Aiden (I hope I'm spelling Aidens name correctly) Always following up on phone calls and helping me get correct paper's faxed and quick order despite the countless hours he spent getting doctors to fax papers for insurance. And Chuck Is the best Assistive Technology PROFESSIONAL!!! He is caring, listens to every need, adjusted everything perfect upon delivering equipment and would not leave until he was sure I had everything i needed and could see I was using with ease in my smaller home. I hope this makes up for mistakes people are mentioning in the past. I'll always go to these guys for future medical equipment! A+++

The service is horrible they tell you they're going to call you back they never do my son's been…read morewithout a wheelchair for 2 weeks now because of these guys and he's been crawling around on his knees he has two broken feet yesterday they said they'd call back with the delivery time never even got a hold of me and now I call and get the same answer from them today's surgery so let's see if they get him his chair

What a great company. Extremely nice people to assist with your transportation needs. Fast,…read moredependable and reliable.

This company is wonderful! Communication is excellent - scheduling is easy - they show up on time…read more- super care and gentleness is always shown when transporting my mom - always professional and competent - safety is always a priority - other company I used sold and new one didn't serve Pierce county so this company was a lifesaver - can't commend or recommend them enough!

I was told by Home Health, to go here first. I was in need of a few items. I walk into a man with a…read morerude attuited. I was unsure of how to shop in this mess. Started with a shower chair. Which is all I bought. As he was writing my receipt, I told him that the only reason I came to his shop, was because Home Health, said this should be the first place I start. I let him know, being nice and friendly are a plus in any business. He just looked at me as he explained he may not have change for my $57.50 purchase. I gave him $58.00. Went to Hompe Depot found the exact same shower chair for $34.00. No, not taking the one I bought back. Do not want to ever go there again.

This place seems to primarily sell wheelchairs, lift chairs and hospital beds. Most of the…read moreequipment I have seen in the store is in used but operable condition. The store is very crowded and a bit unorganized. I did purchase a wheelchair and other piece of equipment here which did not disappoint me. The service here is not good though. The man working here acts annoyed from the moment you enter until you leave and can be condescending when answering questions.

So many great furnishing offerings. Lots of hardware…read moresupplies, some area rugs. Also things like wooden countertops, currently a few cabinets, an over the toilet shelf unit, the list goes on. We don't need it right now but if not an hour from home and could have transported would have bought the good condition beige sectional couch inside the front door! Plenty of friendly employees buzzing around. Look here before you shop new less quality, more expensive stores.

You not answering incoming customer phone calls is annoying. Your automated phone system then…read moredirecting customers to leave messages that you do not respond to is incredibly frustrating.