i know we couldn't have been easy to work with (is it ever easy in this industry) but i am so happy…read morewith gershman. it was super simple. when rates went down, i asked rick if he could help to lower our recently-mortgage home and he was very helpful. i am very confident in doing further business with them and referring.

From the owner: Gershman Mortgage offers a wide range of mortgage products and is one of the area's leaders in…read moreFHA/VA and conventional single-family home loans having financed over 150,000 loans in the St. Louis area alone. Nationally, Gershman services $650-700 million for multi-family and healthcare facilities in over 10 states. Gershman specializes in providing and servicing all types of financing for apartments, nursing homes, assisted living facilities and hospitals utilizing tax free and taxable bonds. Gershman Mortgage is one of only 25 Active Lenders nationwide to be HUD-approved for MAP (Multi-Family Accelerated Processing) for apartments, assisted living and nursing homes. In addition to HUD financing, Gershman offers many other conventional financing options to their customers.

They have the best rates...less hassle and the bank is not trying to charge a fee for things that…read moreshould be free or included with the service you are using. My only gripe is that they are not everywhere. But their services are good enough that I drive 60 miles round trip to do bank business face to face when I need that special attention. Most things 99% you can do without ever going there. Overall, from the banks I have dealt with this one is by far the best for services offered and being fare for thw working people that utilizes their services.

Finally a positive experience. After 2 weeks of constant phone calls and emails Jenny and support…read morestaff finally managed to get me a access to phone/online banking. Bravo Zulu ladies. *****

We began our journey of home ownership several years ago, we aren't typical buyers as we had some…read moreobstacles to overcome, and we had some bad luck working with other lenders in the area and nothing seemed to get the job done, until we called Chris. He put our minds at ease and let us know that he would do everything he could to get us approved. We contacted him late February and today we're home owners! So professional! All of my endless questions were answered and I was informed of the whole process and what step was next. If anyone is looking for an All Star Lender please go talk to Chris!

From the owner: Chris has a degree in economics from Southeast Missouri State University. His number one priority…read moreis to help each of his clients meet their real estate goals. Communication and accessibility are important to Chris. All his clients are given his personal cell phone number, and he checks in with weekly updates throughout the entire loan process. Chris enjoys spending his free time with his wife and daughter.

Veterans United, after months of telling us we're good to go for a home loan and with only 14 hours…read moreuntil our scheduled closing, decided for the most cockamamie reason to back out of underwriting our loan, basically leaving us homeless unless we can figure something else out on our own. I can see by the spurious reviews in their social media pages by crypto spammers their rating is artificially inflated, too.

Sold our loan to LA based Penny Mac, which is also a collection agency BEFORE first payment ever…read moredue! Appears loan was sold the next day after closing. NEVER once mentioned loans might be sold or we would not have refied with VU. Great way to treat disabled vet. We made principal payments to VU and had to fight like heck to get it because they had sold the loan and did not notify us. Loan officer didn't bother to show for closing, But did send a crappy ass sign that ended up costing us over 3K to refi again.

Systemic service degradation at the O'Fallon branch. After 26 loyal years maintaining over $300k in…read moredeposits, corporate cost-cutting has severely ruined the member experience. Management permanently removed the check-in kiosks, forcing members to wait in a 20-minute teller line just to sign in for an appointment or another waitlist to access a safe deposit box. Turning simple branch tasks into an artificial payday bottleneck is unacceptable. Local staff know it's an operational failure, but corporate refuses to listen. Matter formally escalated to the Illinois Department of Financial and Professional Regulation (IDFPR) following a federal NCUA referral. Look elsewhere if you value branch efficiency and consumer service.

if I could give zero stars I would. I called their customer service for a payoff quote. Gave them…read moremy SSN, email address and where I purchased the vehicle and they were unable to verify me. Told me I would need to drive three hours to their closest branch to get a payoff. Dealerships should consider eliminating them from providers

I've had accounts here since 1997 when it was Community First Bank, watched it transition to…read moreProvidence & now just went through it transitioning to First Mid Bank & Trust this weekend. Trying to get my login set up on the mobile app was a bit of a nightmare, but the folks at tech support were great! Very patient. Very kind. (I did get a little hot under the collar, but both people I interacted with were incredibly gracious.) I'm looking forward to continuation of the great experiences I've had for the last 24 years.

From the owner: First Mid Bank & Trust is a community-focused organization headquartered in Mattoon, Illinois…read more First Mid offers customers Banking, Insurance, Wealth Management and Ag services throughout Illinois and Missouri. For additional information and the complete list of hours at this location, visit our website. For all our holiday hours, visit our website.

Lindell McKown is , by far, the best mortgage consultant that i have ever worked with…read more As a preferred real estate broker in the Metro-east, I want my clients to have a seamless, non-stressful transaction. Lindell has continuously gone above and beyond to make every one of my clients feel special and fully informed.

Absolutely terrible company in my opinion. Have dealt with them twice, both buying a house and…read moreselling a house. Complete lack of communication constant delays (almost cost us the house from the buyer the first go around). When we saw the buyer went with this company for buying our other house we knew (us and the realtor) this was going to be bad. That came to fruition. Staff is unprofessional. Constantly asking the buyer for documents they already supplied impossible to get a hold of, or answers from. One guy who will remain nameless actually told me to just go ahead and let the contract expire when I called to ask what was taking so long. If I could leave zero stars I would. If you have a choice, I'd avoid this company at all costs. In my opinion they will make an already stressful situation unnecessary worse and probably still leave you without a finished transaction. If anyone has any questions on this review I'd be more than happy to answer them. Buyer and seller beware.

Patrick is one of the most honest and hard working people I have ever had the pleasure of meeting -…read morehe helped me save a deal from another mortgage company who was taking advantage of my client. He is very responsive and friendly! He tells it to you straight and doesn't beat around the bush- he is smart and knows his stuff! You won't be disappointed!

Pat Doyle continues to impress me with how great of a job he does working with clients and agents…read morealike. His communication, understanding, and work ethic are the key reasons I recommend that all of my buyers speak with him regarding the home loan process. From start to finish, he explains all of the details in a clear and effective manner and, unlike some other lenders that I've worked with, he let's all parties know right away about any and all updates that come up throughout the process. I have NO DOUBT that Pat is going to continue to excel in the mortgage industry! So, if you're a Realtor that's still in search of a reliable lender - it is highly recommended that you meet and talk with Pat. If you're someone planning to purchase a home or refinance your current one - I highly recommend you talk with Pat. Thank you again for everything you do, Pat! Keep up the good work!

J used Strano as my agent for a house purchase. I had a good experience with the agent and would…read moreuse the agent again.

What a nightmare. If you need someone to manage your property, go elsewhere. They have cost me so…read moremuch money and inconvenience. started off great years ago, but it is a deplorable company. See the pics of how they would rent out my property.

24 hour atm great hours posted with a picture!read more

From the owner: First Community is the largest credit union in Missouri and among the Top 10 financial institutions…read morein the region. Our membership continues to grow as we fulfill our mission to provide quality products and affordable financial services, as we’ve done since 1934.