I had an amazing experience with this company. Nick the technician was professional and very…read moreknowledgeable. I wasn't surprised when he said that I needed a new air conditioning system. I was surprised when he said that they could install it in a couple of days. It ended up they could do it the next day. The installers Aaron and Joe showed up promptly at 8:00 the next morning. Professional, courthouse and meticulous in their work. I highly recommend using this company.

Glamorgan installed my new AC and furnace this week. I chose them because of their good reviews and…read morebecause they ran all new intake and venting pipes all for about the same price as other quotes I got. Aaron and his crew did an outstanding job during the two day installation. There was a minor hiccup that Aaron diagnosed and fixed in about five minutes. They thoroughly cleaned up inside and outside after the work was done (a rare thing these days!). Aaron's attention to detail is second to none - leveling the AC unit (my previous one was never quite level), installing an easy shutoff switch, clean seam lines on ductwork. Nick, who was my first contact, was extremely helpful through the pre-installation process especially helping me find low cost financing. I highly recommend Glamorgan.

I went down into my finished basement and found that the edge of my carpet outside of my furnace…read moreroom was soaked with water. I opened the door and found a large puddle of water coming from the bottom of my hot water heater. I immediately called Esposito & Son and Pat came that same day. he shut off the water on my unit so it wouldn't continue to leaker and explained that my water heater needed to be replaced. He then gave me an itemized estimate for what it would cost to replace my unit and told me he could do the job the next day. I found his price to be very fair and agreed to have him do the job. By noontime the next day the new hot water heater was efficiently installed and my problem was solved. I would definitely recommend Esposito & Son to anyone in need of plumbing or HVAC repairs. Keven Mendon, MA.

I had Esposito & son HV do my semi annual HV service and could not be more pleased with the…read moreservice. Mr. Esposito did the service himself. It was the most thorough cleaning I have ever received. He spent more time on the cleaning than any other company I've had to my home. He was courteous and very informative, fully explaining what he did including before and after photos. I'd recommend this company for any of you HVAC needs.

Randy was quick to respond, professional and even showed up early to our appointment. His price was…read morefair and he did a thorough job cleaning our system. Even went the extra mile to replace our filter and point out a leak from corrosion that went unnoticed. Great job!

Randy came to our house twice and replaced parts. The last time he said he needed 2 people to bleed…read morethe lines for our furnace. He said he would be back the next week. No show. Called on our house phone and he answered and said he would be there and no show. We have tried to call and he doesn't answer the phone. Needless to say our furnance is still not working! Randy is a rip off. Do not trust him.

Five Stars is not adequate for the outstanding communications and expert installation we…read moreexperienced when purchasing a new Daikin HVAC System. Our AC stopped working during a 90 degree week long heating spell! From my initial call, the System was installed within 48 hours by experienced, knowledgeable, courteous, and professional technicians. This is an incredible turnaround considering we were a new customer! I had mentioned my husband had a disability and did better with AC. Jason, Head Technician, rearranged the company's installation schedule to fit us in ASAP. The day after the initial call, a service call was made by Eric to assess the problem. He explained everything well and measured for a new system. That same day, a proposal was presented by Jason complete with explanation. We signed a contract online. Installation was the next day by Dan, Andrew, and two others. When they completed installing the system, Dan reset our thermostat. He also reset the NEST on my iPhone since I use my phone to change settings on the thermostat. He was thorough and kind. He also showed me what had been installed. They cleaned up very well. In addition, I experienced that their excellent customer service for all staff focuses on clarity. They welcome questions in person and by providing email, text, and phone call access. No ambiguity here. Written copies of proposals and statements are provided for the customer. We highly recommend Albany Mechanical for your heating and cooling systems. We are so confident in the company's operations, we now have a maintenance contract with them.

Installed the wrong size AC in our house and we struggled for several years being miserable while…read morethey troubleshooted and made excuses. Still couldn't admit their mistake when they realized they used the wrong house plans for the design, and when 4 other companies verified the unit was undersized for our house. Installed a new AC last month (from a different company) and have had zero issues, it's keeping us nice and cool. $12,000 mistake for us and would never recommend them to anyone as they do not back their product or installation. *edit to respond to Albany Mechanical: In regard to the claim about new construction and system design, Albany Mechanical used the wrong set of plans when designing our HVAC system and they are 100% aware of this. The builder initially provided preliminary drawings to obtain a general estimate. However, the final design of our home changed significantly, including both the layout and the addition of more square footage. The updated plans were sent to Albany Mechanical--and we have documentation confirming this. Despite that, the system was ultimately built using the original, outdated drawings, which resulted in an improperly designed and ineffective system. It is also incorrect to state that we only contacted them in 2024, several years after construction. As part of the installation, we had a one-year service contract, during which Albany Mechanical was called out on three separate occasions the first summer due to ongoing issues with the system's performance. Our concerns were raised from the very beginning. While it is true that we reached out again in 2024, those visits were part of continued attempts to address a long-standing problem. During that time, Albany Mechanical brought in a third-party company to evaluate airflow and size of the unit. It was during this process that we discovered they had the wrong plans and provided the third party with the same incorrect plans. When this discrepancy was identified, Albany Mechanical refused to have the analysis redone using the correct plans. Regarding the dehumidification system, this was installed after the fact in an effort to improve performance, as during the first year of use of the system Albany Mechanical adamantly stated there was nothing wrong with it despite our home being 82 degrees when the thermostat was at 73 degrees. The claim that the system introduced outside air during peak summer conditions is completely false. The unit is equipped with an external temperature sensor that automatically closes the outside air intake when temperatures are too high or too low. This statement reflects a misunderstanding of the system's functionality and complete lack of knowledge by Albany Mechanical. While it is true that a clogged filter was identified during one of their service visits, the HVAC system was not functioning properly both before the dehumidifier was installed and after the dehumidifier's filter was cleaned. Therefore, this issue had no bearing on the underlying problem and is just an attempt to make excuses. Finally, the assertion that Albany Mechanical stood behind their work is not supported by the facts. They were made aware that incorrect plans had been used. Multiple independent companies--four in total--confirmed that the system was undersized for the home and despite both of these assertations they refused to take responsibility. Most importantly, after replacing the system with one that was properly sized, we have experienced no issues. The evidence is clear. Albany Mechanical absolutely does not stand behind their work, and based on our experience, we would never recommend this company.

I recently purchased a new Rheem air conditioner. Holbrook was out within two weeks to install…read more Actually they came out earlier than the time stated,which was great! My unit is running fine The technicians who installed were very thorough. Their sales representative Kurtis has gone above and beyond to satisfy all my needs and wants for my air conditioner. The women on the phone were very courteous and obliging. I have no complaints. Awesome company and yes, I would refer them.

Writing this because I just recommended Holbrook to a friend and I was shocked I'd not done a…read morereview, we LOVE Holbrook Heating and Air Conditioning! The new furnace they installed 7 or 8 years ago, works perfectly and we loved their integrity, so much, we have had them for the Air Conditioning, too! In a past life (50 years ago), I worked with Air Conditioning and know that we get what we pay for... the gas furnace we purchased from Holbrook was their top line and we could not be more pleased! Thank you, Holbrook, you're the best!

Referred by a friend who had been a customer for years. Used them through 2 heating seasons and…read morecan say that I a fan. Their billing/payment department was easy to work with and the online tools for paying and ordering were very easy to use. Their price per gallon was always within pennies of the competitors and they did offer a budget plan if you could provide them with the previous years usage.

Phone call on contract, Woman who answered stated there is nothing she would do. The manager had…read morefixed the contract and that was that. Hung Up. Have never on my many calls to John Ray been treated so poorly.

I have been doing business with NEPS for around 5 years. Rob has always been my technician and…read morerequested person for the job. From water tank leaks/replacement, furnace / AC issues, water softener installs he is my go to. He is thorough with his troubleshooting understanding root cause before replacing parts. He always explains everything that he is doing and where the issue is. As a female, i appreciate that he doesn't talk down to me which many repair companies do on repair calls. Rob is also very cost conscious for the consumer. He tries to do the fix as affordable as possible without compromising quality. I've never had a call back for the same work. He is honest and trustworthy. Right now, I have a furnace that is on its last leg. He has repaired it in hopes that it makes it to a point where costs come down for me. Not many companies would continue to do that, but Rob does. Highly recommend him for all of your HVAC needs!

These guys just want your money. I had an issue with my furnace (it sometimes won't start…read moreautomatically and I have to turn it off/on to start it). The guy showed up, didn't find anything wrong, charged me $250 and offered to install a new furnace for $12,000. An hour later I got an estimate from a different company and it was $4,000 to install a new furnace. Run away from these guys.

After meeting with reps from Appolo, Crisifulli, and a Bryant dealer & getting quotes from all I…read morecalled J&S. When Stu showed up we had a great discussion about what he would do and how he would do it. What I liked most was having a conversation with the owner and installer. Upon receiving the quote from Duncan I had a few questions that he answered immediately. Once I decided to move forward with them they installed the furnace & AC units within a few days. The installation was great. They answered all of my questions without rushing. I could not be more pleased with their professionalism and expertise. I don't think I would have received a better value for my money anywhere else.

We had J & S install a Mitsubishi heat pump with three mini-split units in our house this June. We…read morewere very happy with them! Stu has many years of experience in the field; he was knowledgeable, thorough, and clear in his explanation of the system's operation. He has answered all our follow-up questions, post-installation, as well. His wife and son are also part of the business; they were all a pleasure to work with, and we would recommend them to anyone!