Casey wasted my time - whole day ruined Windshield for Semi…read moretruck was ageed, than he asked extra $200 for same day service than Deposit Canceled. Don't waste your time

The scheduling, service and customer service was great. I was able to get in the day after I…read morecalled and it only took 30 min to replace my windshield. When I called, the owner said it would be $395 + tax and that I would have to pay a $100 deposit when confirming the appointment. What he didn't say was that I would have to pay 3% charge for my credit card. There was no other option available when prompted to confirm on my phone. I'm not saying this place was bad, but if you are shopping around for prices, this is a more expensive option.

Everything went well.! I went to the safelite on Frankstown…read morerd Penn hills . They were awesome start to finish. Every time that they touched my vehicle I was sent a text, every phase. Oh my goodness the lady took care of Me (I'm so sorry i forgot your name) She was so very nice to me. Customer service skills are off the chart. I was so pleased, very impressed with her. She made me special . Your entire team I Felt were great, but that lady that I can't remember her name was very special.

The Tech arrived very near the end of the 5 Hr schedule window. A little annoying, but ok. The Tech…read morecalled before arriving and took great pains to warn me that a chip repair COULD result in a Crack that would require windshield replacement. When he arrived at our home, he went thru the same explanation, again, in great detail, adding that it had happened to his 1st customer that day. Sure enough, 3/4 of the way thru the chip repair, the windshield cracked. He was very apologetic but the replacement cost will be my responsibility. Another Company quoted me $631. Safelite...who cracked the windshield... quoted me $815...same specs on both cause of all the stuff in my windshield and the recalibration effort required. My insurance company, Erie...who has a deal with Safelite and scheduled the repair FOR me...was of not assistance in reducing the $815...I suggested a $250 target since Safelite cracked the windshield. If you're NOT going to take responsibility for damages caused by your service, then DON'T offer the service.

I appreciated Casey and the Courteous information and timely service for my windshield chip hit by…read moreroad gravel. Life time warrantee for life of vehicle ownership with damage repair. Service provided on Friday before the holiday. Very satisfied.

I requested a quote online yesterday and soon after I received a phone call from Corey with a…read morequote. I was happy to see that the price was fair and less than the competitors in the area! He came to where I worked the very next morning at no extra charge. He did a really great job... friendly and professional! Highly recommend!

Very good service and happened to get right in due to a cancellation. However, the quality of the…read morework is worth the wait. Prices are very reasonable.

Zach and Steph were extremely accommodating and professional. They were very nice people and it…read morewas a great customer service experience. The windows look great! 10/10 would go again.

Although this is a distribution center and not a store front they have been very helpful…read more Google checkout was unresponsive to a claim I made after receiving a damaged product. Manny read my online review and shipped me a replacement product. Go to www.aquapel.com for a list of authorized resellers. I would discourage the use of google shopping based on my experience with google customer service.

A rock hit my windshield when I was driving, causing a crack. I was reading some online reviews and…read morecame across this company. They have a coupon that saves you $50 off your car insurance's deductible! I loved that I saved money, AND I supported a local Pittsburgh company. The installer came to my place of work and installed the new windshield in less than an hour. AND he was able to remove my inspection stickers from the old windshield, and adhere them to the new windshield. This is a great company, and I highly recommend them.

The were quick, on time, and so friendly. Would DEFINITELY recommend!!! They really came through!…read moreI've had so many bad experiences with business, this is the only windshield company I'll go through in town!

I had a chip in my windshield from my trip. When I returned, I contacted my insurance company who…read morearranged it with Safelite, They were able to come to my residence within 2 days and repaired with no problem. This is the second time I have used Safelite and have nothing but good things to say about them. The technican was very pleasant and thorough explaining everything to me.

I went in for a minor chip in my windshield to be fixed with Resin. Ended up with a cracked…read morewindshield which is going to need replaced. Insincere and unapologetic was the tech. I could have not went there and not needed my windshield replaced. I would recommend anywhere else and I will try and have my windshield replaced elsewhere. Why would I want to reward a business for ruining my windshield in the first place??? I would go less than one star if it was allowed.