Phone and in person service is a joke. The receptionist was passive aggressive for some unapparent…read morereason.

i am a regular customer at Corvallis FedEx Office and Printing Center. They have a good happy and…read moresmiling team of folks who work there! When I need help with a project, the staff is friendly, personable, and always helpful and. knowledgeable with office and printing technologies ready to assist with any project or questions that a customer may ask them when they visit the Corvallis FedEx Store. 5 Stars!!!

I placed a order on IKEA. IKEA said my package would be here today. FedEx shows Friday. Why is my…read morepackage delivery late?

I needed to ship a bunch of samples and get them to CA quickly. The shop was busy and Sheri was…read moreworking alone. I expected to wait a while. But this was not the case. Sheri was efficient, friendly, knowledgeable, and cared about the customers. I was beyond impressed. I hope FedEx pays her well and if not, I recommend any business owner to recruit her! Sheri, thanks for the amazing job. You made my day.

Service good but phone system sucks. Just wanted the overnight drop off time cut off. Couldn't…read moretalk to a person and never got my question answered.

I never write bad reviews, however I'm making an exception for FedEx office in Keizer Station. The…read moremanager was extremely unprofessional/rude. I have a disability and he watched me struggle getting the boxes into the store (there were no customers in the store at that time). When he told me the total for shipping I was shocked since I spent time on the phone with customer service regarding costs for shipping so I was trying to explain my situation about the shipping because I was told by the FedEx customer service it would be a certain rate and when I got there, it was not... so imagine my surprise anyway he had no desire to engage in any kind of conversation except do you want to pay for this or not. And he walked away. Then the associate comes up and we're talking and I'm trying to explain what happened and she's preparing the bill for me and I'm telling her how very disappointing this is because I thought I did all my homework and apparently the rates that were given were not the correct rates and I had to pay $391.78 Anyway Then the manager comes up to the counter and tells me I have a Bad attitude and then the associate chimes in and the manager continues to harass me. I am a very polite person, however I responded in a negative way using an impolite word... I immediately apologized and he told me he's going to call the police and that I need to remove my boxes because they will not ship them. Even though I have a disability he would not assist me nor would the associate but her daughter happened to be there and she was very kind to put my boxes in the car. (I did tip her) I will never ever return to FedEx office Keizer Station again and nor would I ever recommend anyone to do business there! Afterwards ... I wanted to go to UPS, however I was leaving town so I needed to get them shipped out immediately so I went to the FedEx office in Salem and it was a totally different experience. They were beyond kind - an associate Eli assisted in getting my boxes into the store and engaged in conversation even mentioned how sometimes there are glitches in the communication with customer service. 5***** for FedEx 2595 Commercial St SE Salem, Or

They have amazing customer service! There is always enough staff to help you! They are very…read moregracious when you have made a mistake on your amazon return!

I used the 4676 Commercial St SE, Salem location to have antiques packed, insured, and shipped to…read morean auction house by them. It took a couple months after shipment for the items to be inspected by the auction house and then listed for bids. When I saw the auction photos, a WWII Navy battle lantern with one crack across the corner of a thick glass lens had arrived with that same lens shattered. When the auction house was notified that this was not the condition the item was sent in, the auction house said that overall the shipment wasn't packed well and avoid this location. As a lessor valued item in the lot, an insurance claim so long after sending wasn't worth the effort, and the remaining items were intact. The service here has always been friendly and prompt, and I will continue to use this shop. Not when shipping antiques... I tried to respond to the owner by email, to give greater details in writing and provide photos, but apparently their email address is not routinely monitored, and no response after a week. Note that the UPS Pack and Ship Guarantee says if your item "is damaged or lost in transit, you'll be reimbursed*." Because of that sneaky asterisk though, I wouldn't count on it. Restrictions apply. Participating locations only. No mention of it.

My husband used to use this place as his go-to drop off for packages in the area. However, he…read morestopped in over a week ago to drop off a package for me when they were busy and they took it from him, set it on their counter, and then moved on to the next customer. We assumed all was good only to learn that they never even scanned the package in and are just throwing their hands up at the problem.

So glad I found this place! Jack was extremely…read moreknowledgeable, professional and helpful with my last minute request. I will definitely be back and look forward to using them for all of my postal needs :) Love the name by the way!

I dropped my package at this store location on April 22. The package was labeled and scheduled for…read morea pickup from US Post Office. Fifteen days later, the tracking number still has a status of waiting for a pickup. I visited the store to inquire about the location of the package. They could not locate the package. They don't know if the package was picked up from Fed Ex or US Post. The manager of the store has no record of the package being scanned for pickup. Customer service was very poor. Warning. Don't ship through this store location

Thank you Kelly. On Sunday, March 29, 2026, I stopped by…read morethe store right at closing time. I was not aware they close earlier on Sunday. I was told they were closing. I explained I needed one copy made, just one copy. Kelly took the document from me & walked to a copier. She made the copy, handed it to me & I offered to pay. She said "I'm not going to charge you". She never smiled or acknowledged me, but she didn't throw me out of the store either. I've bought quite a bit of office stuff over the years including office furniture from this store. This whole transaction took maybe 5 minutes. I smiled, no return smile. Oh well, I really do appreciate the copy.

everyone there is very helpful and nice. i Have had my po box there for years. They have helped me…read morefind lost or missing mail, they have notary services as well.

I just had an uncalled for - nasty verbal attack from 2 women in this Postal Connections store when…read morewe stopped briefly to drop off two large pre-paid/pre-labeled FedEx shipments. In a mean and obnoxious, embarrassing and demeaning verbal attack because we parked in the loading zone in front of the store. We were customers of FedEx dropping off PRE-PAID PRE-LABELED cartons to ship which Postal Connections gets paid to receive for FedEx That FedEx is paying them to treat their customers in this manner is beyond my comprehension. The parking is very limited in front of their store, the packages were large and heavy, one was 30 pounds. This would be one of their busiest times just before shippers make their final pickup for the week, resulting in even less parking opportunities. I have a bad back and where we parked was the only place to park. We were there for under 5 minutes and there was an adult in the vehicle, that could easily move our vehicle with a moment's notice. I kept getting interrupted more than once when I tried to explain why and was told rudely each time, "don't park there, ever" I did say that they could be a bit kinder in their delivery and the response was "or, you could just never park there ... ever!" We promise we will never park there again nor will we ever visit their store again! FedEx account #375307316

Efficient, helpful, and convenient - exactly what is needed from a shipping store…read more Expect a line during the holiday gifting season, but they move it pretty quickly. They have office and packing supplies, print and copy services, Amazon return services, and secure post boxes. Rates are comparable to their competitor down the street, but in my experience, UPS usually doesn't surprise you with outlandish weight adjustments. The only downside is that they're located in a busy retail plaza with a congested parking lot.

I always get such fast and courteous service here! The lines if there are any move very quickly and…read moreI'm always greeted directly as I walk in the door ...even if the people working are helping others , I feel acknowledged .This is my UPS of choice in Oregon. Keep up the good work!

Service is awesome. The clerks are friendly and knowledgeable. I appreciate being treated…read morenicely.The service is wonderful.Sometimes their guidance even saves time or money, or both. They know there business . Thank you for such good service

Knowledgeable and friendly staff. Reasonable rates for mailman box rentals. Shipping supplies and…read morea packing counter for customer use. All major shipping services offered at single location. An eclectic mix of Knick knacks and gift items. Check it out.

Thank you for your service. I appreciate the care and attention to processing my returns. Keep up…read morethe good work. Too often people complain and don't see the good. I know this store is smaller than most in Salem and I appreciate all you do.

Waited in line. Says opens at 830am. Gates closed 15 minutes later. Still nobody. Others waiting…read morein cold too.