Lucas and Autumn were really great all around. They were professional, thorough, and very easy to…read morecommunicate with. First they explained the entire process and asked if we had questions. Then proceeded to pre-clean all the vents with a HEPA Festool. They realized that one of the ducts was disconnected and even crawled under the house to reattach it for no extra charge! They showed us how the negative air machine works and the filter they use in the negative air machine before - and after carefully exiting with the dirty ones. Later we were able to inspect them outside! There were playing cards, a pine cone, and a massive, disgusting amount of dust/grime among other things. They uploaded a bunch of before and after pictures of the ducts along with the invoice and sent an email after they left. We are so happy we both chose to get the ducts cleaned and chose Better Air Northwest to get it done!!!

I recently used Better Air Northwest for a full cleaning of the HVAC ducts in my 5200 square foot…read morehome which hadn't been professionally cleaned in over three years. I was impressed by the process from start to finish and the noticeable difference in air quality afterward. The scheduling process was easy and transparent. I called on a Tuesday, and they were able to fit me within two weeks. The office staff clearly explained the pricing structure (which was fixed based on the size of the house, with optional add-ons like dryer vent cleaning) and sent a confirmation text the day before. The technicians, Andreas & Cody, called me 50 minutes before arrival, right arrived pretty close to the promised time. I knew there was construction down the street so I figured they would be delayed due to stopped traffic. The two arrived in a well-marked truck and was immediately professional. They took time to explain the negative pressure vacuum system they use, which involved hooking up a large hose to the main duct trunk near the furnace. They wore boot covers inside the house, which I appreciated. The cleaning itself involved systematically sealing off all registers and then using powerful air whips into each vent to agitate and loosen all the debris. They showed me the incredible amount of dirt, dust, and junk they removed from the main trunk--it was genuinely shocking and visually compelling. When finished with the vents they took on the dryer. The lint cleaned out of the vent and the filter was surprising. I expect the drying cycles will be quicker with a clean system. The entire process took approximately 5 hours. Once finished, they sealed up the access holes they created cleanly. There were only two rooms where they forgot to move furniture back in place. The immediate difference was significant: the air in the house feels fresher and less "stuffy," and the HVAC system runs noticeably quieter. I am confident that the removal of years of dust and allergens will benefit our household, especially during allergy season. Better Air Northwest delivered exactly what they promised: professional service, clear communication, and excellent results. I highly recommend them if you are looking to improve your indoor air quality.

Cascade was great to work with - they have you video your project, send it in and they get you an…read moreestimate. Pretty slick. They came out to talk thru the project and discussed options but no hard sell (which I appreciate). They assign a project manager (Blake in my case) to coordinate and keep things on schedule. However, the heroes of the project were Michael + Jonathan who built our fence. The took out the prior fence and checked in with our 96 yr old neighbor that we share the fence with to make sure he approved. He did! The walked me thru the finished fence and even added a "puppy protector" mini fence to keep our dog contained. They were super respectful, kind and FAST. It looks great and with the great warranty, we couldn't be happier.

Excellent Company. They communicated well, they sent out a Sales person and Project Manger before…read morethe oder was made. They consulted and the install team knew what to do because of the pre project work the Company provided. They were there all the way through and the product is excellent. Very happy with this Company

The guys were great. Very professional and polite. They were on time as well…read more I swear it took them 15 mins to replace my garbage disposal. Maybe 10 mins more I would recommend Christensen Plumbing.

We had water running downstairs in our kitchen from an upstairs bath, we called Christensen…read morePlumbing and Luke and Colby came out the next day and found the source of the leak and provided a solution. They were reliable and responsible and I would not hesitate to call them again in any plumbing crisis we find ourselves in.

They are locally owned, have worked on the Watt's House for the community and are good at what they…read moredo. Fair pricing and quick response times.

The service was great that technician that came to my house was very knowledgeable and very nice. I…read morethink it's a great value. I would recommend this company to anyone.

Got up on a Saturday morning to raise my garage door and the spring snapped…read more I called Ponderosa garage door repair and within an hour the technician was at my house. Kirk did a wonderful job listen to all my questions and concerns and I would highly recommend them to anyone.

I have an 80+ year old garage door and this company sent me a highly competent and reliable…read moretechnician. He was able to communicate clearly with me on what was needed and educated me on maintenance. I'm grateful for the wonderful work, customer service, and patience while I came to a decision. I highly recommend them.