Fuel NRG truly saved the day! They provided fast delivery and installation so we could switch after…read moreour previous provider was bought out and unable to refill us. Super responsive and reliable.

Thorough company serious about their business. Great prices on oil delivery was quick.read more

I have been a customer for nearly 2 years. My heat was not working and it was a Sunday. I called…read moreand the driver told me on the phone that he would have to collect a check with a $200.00 service call charge but if I called on Monday morning and explained the situation they would waive the charge. When he came he also told me to say to tell them that my gauge was not working. He said they waive this all the time and it wouldn't be a problem. Surprise0it was a problem! They refused to waive it and the driver lied and said he didn't tell me that. This is awful to do when a customer is in such a vulnerable situation. This is poor customer care. Also when I called, office manager Danielle indicated that I can always find another company if I wasn't happy. This was awkward and didn't leave me feeling valued as a customer.

I called Buxton at 7:20am because our oil had run out and of course now we didn't have any heat…read more By 8:10am Buxton's driver came out, filled the tank, started up the furnace again and was back out on the road. The driver (sorry I didn't get his name) showed me an issue with the furnace as well to have that checked out. SO grateful that he noticed because it has to do with the shutter for the Co2 exhaust! Thank you so much for how quickly you came out and taking great care of us!

Super responsive! Realized that we ran out of oil on Sunday night and was able to have them refill…read moremy tank the very next day. Also very good price compared to other companies.

Ordered oil early on a weekend morning just for half a tank…read more After probably 20 calls in 2 days, oil was finally delivered with a contract driver with a bad attitude. Full of bs after bs promises.

I went there with a chain saw problem; they immediately diagnosed the problem and fixed it right in…read morefront of me on the service counter. While I waited, the manager brought me a bottle of water and another bottle of water with a bowl for my dog. The price for the work was very reasonable and the repair man carried my saw out to my truck. These people are the best! I would recommend them, and I intend to return there the next time I have a need. Dan C.

Great experience! We've had an ongoing home construction/landscaping project at our home for…read moreseveral months now. It's been going on for longer than either of us would have liked due to the temperamental New England weather and my husband's demanding work schedule... but we are ecstatic to have connected with MB Tractor and Equipment- North Reading as they really pulled through for us this week! Peter the manager could not have been more accommodating and helpful with regard to our specific needs. We really felt that he went out of his way for us. My husband has rented a KX080 excavator for the weekend. The team brought it out to us and could not have been easier to work with. The equipment is high quality and my husband is thrilled with the experience so far! Highly recommend these guys for equipment rentals and I'm sure we will be using them again soon.

I'm very happy with their oil service. However I am very unhappy with their furnace service. I had…read moresomeone come out because my furnace Wes making a racket. guy comes in says there is nothing wrong with your furnace it's the batteries in your thermostat. changed the batteries adjusted the flame and he left. O e week later I have key come. ThDre is a while I. my heat extender so they red tag it. thankfully I was able to get someone to replace my furnace within two days. I emailed haffners and never heard back. I will never use their furnace service again

We switched an oil account to Haffner/Energy North from another local provider. We also had them…read moreinstall a new Oil furnace/boiler. While oil delivery service has been satisfactory, the install was overpriced and raised questions about the integrity of Haffner's/Energy North. We had a proposal from our former dealer to install a Buderus boiler based system. I asked the Haffners team for a proposal and price to install a system of equal quality and especially efficiency. Haffner's proposed to install a Peerless boiler based system. In multiple discussions, that system was represented to be of the same quality and efficiency as the Buderus. Those representations proved to be not accurate. I later learned that while Peerless is a very well regarded brand, it is of lesser quality and lower efficiency than the Buderus. This first came to light when one of the Haffner's technicians who installed the Peerless system acknowledged those facts in conversation after the install. I was very disappointed and immediately raised concerns about the inaccurate statements and the lack of value in what Haffner's had installed. They "met the price" of the Buderus proposal [their original price was higher for the Peerless system]. When I challenged Haffner's supervisory staff, they offered a $100 dollar price accommodation. Given the discrepancy in value and efficiency, that did not begin to make up for the inaccurate statements we relied on in accepting their proposal. This was a system for a 95 year old widow, they should have been more honest. I ultimately spoke with a neutral party about the comparison between the two boilers - a 30+ years in the business plumbing and heating professional who has worked in my home [the system at issue was for my elderly mother] for two decades. He said while Peerless is a good quality unit, it is not at the level of the Buderus. He said in his entire career, he never had experienced a defect in a Buderus device. He also explained the difference in efficiency. In the peerless boiler, heat is transferred in a single pass around a heated chamber. The medium to be heated in the Buderus system passes three times, transferring more heat for each unit of oil burned. That information only increased my disappointment with what Haffner's's/Energy North represented to me and how they treated my mother once the inaccuracies and unfairness were brought to their attention. Conclusion: Good service and low oil prices. But pay attention to what is represented about equipment quality and efficiency. In retrospect, we should have stuck with the competing local dealer and installed the Buderus based system.

My last delivery in March I called Bottle Gas and told them not to make the April delivery as I…read morewould not need it. They made the delivery in April anyways. When I called to ask why they made the delivery that I told them not to the women was very rude, told me that they may be takeing a reading. I said ok, Thank you. When she was hanging up the phone I could hear her say Fuck you !!. Who ever owns this company should have an issue with this customer service.

We have had really good service from them and they are always right there and making time for a…read morerepair when things breakdown. Very knowledgeable and nice to deal with. KO

I had just gotten home from the hospital & called to make sure I had enough oil. My driver went…read moreabove & beyond to make sure my tank was full. With winter being as it's been, never so scared to be cold with an empty tank. I know Midway has me covered. Switched to Midway from another company who can not compare customer service wise. So glad I made the decision to change.

I have been using this service for the past 4 years. I've had zero complaints. Yesterday on…read more08/21/2026 at 2:00 PM on Goulds Way, I've had one of the worst experiences with this company. I had to leave for work while he was filling next door, and since my driveway is narrow, I was blocked in. I politely asked the man to please move his truck so I can back out. He immediately started shouting slurs at me and told me to wait. I was shocked, and sat there in my car baffled by the treatment. After he slammed his fist onto the truck and shouted, "happy now?" As he got into his truck and edged it closer so it wasn't blocking the driveway. I immediately called customer service and cancelled any service in the future with Midway, and my neighbors who heard the incident across the street will be doing the same thing. If I see this company on my driveway again, I will be contacting law enforcement and filing a restraining order.

I have been using Lemay for years. Always responsive and I get a great discount for being a COD…read morecustomer.

Do not use them!Receipt says 10 days payment due, the owner harassme with phone calls after 3 days…read moreof delivery.